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Outlook 2010 message stuck displaying behind main application window RRS feed

  • Question

  • Hi,

    I have been trying to find a resolve for an on-going issue affecting out newly rolled out tablets, when opening an email in Outlook 2010 the message immediatly goes behind the main application window and canot be viewed unless the main window is minimised.  The tablet are currently running Windows 8 and 8.1, sometimes you can lock or unlock the taskbar to resolve this however its only temp and soon emerges again.  I have also tried repairing and reinstalling Office which also only lasts temp.   All windows and system updates have been run, any advise that could be offered for a long term fix would be greatly appriciated,  full system specs below:

    Tablet; SAMSUNG 700T1C

    Operating Systems; Windows 8 & 8.1

    Office 2010 Standard

    PowerPoint 2013

    Tuesday, February 4, 2014 3:41 PM

Answers

  • Hi,

    Have you tried Outlook Safe Mode? It is always recommended to determine if an issue is 3rd-party add-ins related.

    Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.

    If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.

    Regards,

    Melon Chen
    TechNet Community Support

    Wednesday, February 5, 2014 5:44 AM