Windows Media Player and Microsoft Lync RRS feed

  • Question

  • Hello,

    Usually, if my telephone (Lync) rings while I am playing music on my computer through Windows Media Player then the music will pause once I answer the telephone. But this morning, for some reason unknown to me, it no longer does this... the music continues to play. This is not a huge inconvenience, however I would like for that feature to continue working.

    I have made sure that the "Mute all other sounds" option is selected in the Communications tab of the Sound menu, but the media continues to play during calls. Any suggestions?


    Friday, December 6, 2013 10:42 PM


  • Hi,

    Please try to select "Reduce the volume of other sounds by 50%" to see if it actually works as expected.

    Please also try to sign in Lync from other computer to test the issue.

    Kent Huang
    TechNet Community Support

    • Marked as answer by Kent-Huang Friday, December 20, 2013 2:05 AM
    Monday, December 9, 2013 1:30 PM