setup cannot find Proofing.en-us\Proof.en\


  • Hi,

    I've run into this problem. Trying to install Office Professional Plus 2013 on my upgraded Win 8 Pro. I uninstalled Office 2010 before trying to install Office Professional Plus 2013. However, the setup bombs out when it gives the following:

    Setup cannot find Proofing.en-us\Proof.en\ Browse to a valid installation source and then click OK.

    I did a search for this file and initially did not find it. Then from the ISO image copied it manually to where I had expanded my office setup files. Still shows up as "Invalid Location".

    Note, I downloaded the software from my technet subscription so I should not be having a beta copy. Both the and proof.msi files are there along with some other files. I'm totally stuck. Any help will be appreciated.


    Tuesday, November 13, 2012 12:01 AM

All replies

  • I've had this issue for weeks, no idea whats going on.
    Friday, November 16, 2012 11:31 PM
  • I had this happen too when I tried to install the "<label class="description" id="description1">Office Professional Plus 2013 (x64) - DVD (English)</label>" version.  I then tried the "<label class="description" id="description0">Office Professional Plus 2013 (x86 and x64) - DVD (English)" version instead and it worked fine.</label>
    Thursday, January 10, 2013 4:00 AM
  • For future searchers - just had this happen on 2010 and found this which worked:

    • Proposed as answer by NinjaDynamo Tuesday, April 16, 2013 7:50 PM
    Tuesday, April 16, 2013 7:50 PM
  • I am having this same problem. I have re-downloaded the ISO from the MSDN subscriber downloads site and it still fails with this error. G-damn.
    Thursday, May 23, 2013 9:24 PM
  • I run into the same issue and to resolve and complete the installation, I ran the Setup.exe from x64 folder as my PC was 64bit.
    Sunday, February 12, 2017 4:21 PM
  • Not sure if anyone else still runs into this issue, but I was able to fix it by going into the registry and removing the HKEY_Current_User\Software\Microsoft\Office key.  Once I removed that out of there Office installed without any issues.
    Friday, September 01, 2017 6:53 PM