Cannot open document from SharePoint site RRS feed

  • Question

  • Hi All,

    Randomly, I got this error when I trying to open a document from SharePoint sites like '***.com/'. When issue happend, all document cannot be opened from this site. Here is the Error message snapshot:

    'sorry, we cannot open 'https://..... ' because the server isn't responding'


    1) The issue only happend to this site and it's children sites.

    2) If you click the button 'Try Again', the issue will be fixed, but later (several hours/days), the same issue happend again.

    3) When issue happenend, other accounts can still open the files. The same account can open docs as well from other machines. But the issue is not related to this account and this machine because I can repro the issue from other machines.

    The issue happend more than 1 year, if you can share something insight that will very helpful. Thank you!

    • Edited by SSAS_user Friday, June 14, 2013 2:45 AM
    Friday, June 14, 2013 2:43 AM

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