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outlook 2010 email opening issue RRS feed

  • Question

  • I cannot open emails. If I double click to open they appear as panes in the system tray as usual but do not display. If I pass the mouse over the outlook icon in the tray all the panes show but will not open or maximise.  I have rebooted ,restarted, switched off but nothing has helped. I am not techie and I have no idea what to do.
    Thursday, May 10, 2012 8:02 PM

Answers

  • Hi,

    The issue might be caused by the Outlook window being closed while it’s minimized.
    You can try the following steps:

    1. Close all the Outlook instances.
    2. Right-click shortcut which you use to open Outlook
    3. Right-click on "Microsoft Outlook 2010" and choose "Properties"
    4. Under tab called "Shortcut", change window size to "Maximized" beside “Run”.
    5. Start Outlook again.

    Sincerely
    Rex Zhang


    Rex Zhang

    TechNet Community Support

    Friday, May 11, 2012 8:06 AM
    Moderator