How to play MP4 video in SharePoint 2013? RRS feed

  • Question

  • I want to play different videos in SharePoint 2013. I have added three videos in different formats in the Asset Library. One WMV and two MP4.

    When i click om the WMV video in the library, it start to play ok. And I can put the video in a published page and it works ok.

    But if I click on one of the MP4 video, I got the error message "Media failed to load. This file is in a format that is not recognized". What do I have to do to make it work? (If I try to start the MP4 video from my computer it works ok)

    • Edited by Ona-M Sunday, November 17, 2013 8:14 AM
    Sunday, November 17, 2013 7:57 AM


  • Also check the video and audio Codec used to encode the MP4. We had the same problem where some MP4 videos would play and others wouldn't. We found the ones that played okay were using the H.264 video codec and either MP3 or AAC audio. If the MP4 was not encoded with these codecs then they would get the "Media failed to Load" error.
    • Marked as answer by star.wars Saturday, November 23, 2013 7:57 AM
    Tuesday, November 19, 2013 5:41 PM

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