Unable to delete data files in Outlook 2010

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  Hi,

   

  Thank you for using Microsoft Office for IT Professionals Forums.

   

  From your description, I would suggest you can consider to create a new outlook profile refers to:

   

  To create a new email profile in Outlook 2010:

   

  1. Click Start > control panel>User Accounts> Mail
  2. In the Mail Setup dialog box, click Show Profiles.
  3. On the General tab, under When starting Microsoft Office Outlook, use this profile, click Prompt for a profile to be used, and then click Add.
  4. In the Profile Name box, type the name that you want to use for the new email profile, and then click OK.
  5. In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
  6. Click the appropriate server type for your new email account, and then click Next.
  7. Type your account information in the required boxes, and then click Next.
  8. Click Finish, and then click OK.

   

   

  Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything I can do for you, please feel free to let me know.

   

   

  Sincerely

  Rex Zhang

  --------------------------------------------------------------------------------

  Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  Monday, October 17, 2011 8:19 AM
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  Hi Rex

  Thank you so much to replying to me.

  Before I do these steps, will lose any emails and signatures etc that I have already created or received???

  Regards

  Monday, October 17, 2011 2:06 PM
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  Hi,

   

  After you create new profile, don’t remove the old one.

  And backup .ost file:

  Introduction to Outlook Data Files (.pst and .ost)

  http://office.microsoft.com/client/helppreview14.aspx?AssetId=HA010354876&lcid=1033&NS=OUTLOOK&Version=14&tl=2&respos=0&CTT=1&queryid=5792b332%2D4030%2D4d20%2D8e9e%2D1a65005c4836

   

  Emails won’t be lost.

   

  Signatures need to be recreated.

   

   

  Best regards

  Tuesday, October 18, 2011 12:53 AM
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  Hi Rex (sorry for the dealy!)

  I have tried your steps, but the Outlook Data File still appears on the left handside.

  Also, like the profile before the notification of a new email does not appear - the desktop alert nor the envelop on my system tray (I have double checked the settings, they are all ok!)

  This is frustrating, but I really DO appreciate your help.

  Isnt there anyway of getting rid of everything and then starting again???

  This is the 3rd profile I have set up.

   

   

  Thursday, October 20, 2011 4:14 PM
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  Hi,

   

  It seems the issue might be caused by host end not Outlook client. Please get support from the host service manager.

   

   

  Best regards

  Monday, October 24, 2011 1:51 AM
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  Hi Rex

  I have spoken to the people responsibe to hosting and they said that the problem is not their end but with Outlook.

  I have done the repair facility on my outlook and there is no change.

  I have noticed on mircodoft literature that I need a Microsoft Exchange or Exchange type tp have ALL functions, how do I get this?

  Also, with POP (which is NOT exchange) I was able to get the notification and the small yellow envelope, but not in IMAP.

  I didnt think this would be stressful...

  Saturday, November 5, 2011 3:49 PM
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  Hi, these articles at MS Answers Forum may help:
  http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-new-mail-alert-for-multiple-inboxes/eb090370-dcd9-499f-8e53-82226d69e569

  http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/new-email-notification-for-imap-in-outlook-2010/0ecd262a-553f-4ffc-a825-16ac534a1baf?page=1

  ---

  Don

  • Proposed as answer by DonPick Sunday, November 6, 2011 3:45 AM
  • Marked as answer by Max Meng Sunday, November 6, 2011 4:28 AM

  Saturday, November 5, 2011 9:27 PM
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  Hi, these articles at MS Answers Forum may help:
  http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-new-mail-alert-for-multiple-inboxes/eb090370-dcd9-499f-8e53-82226d69e569

  http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/new-email-notification-for-imap-in-outlook-2010/0ecd262a-553f-4ffc-a825-16ac534a1baf?page=1

  ---

  Don

  
  THANK YOU! THANK YOU! THANK YOU!

  Finally managed to create the blue new mail notifier - it seems that I cant get the envelope in the system trau for untread msgs???

  Do you also know:

  How to get the out-of-office to work/auto response? I dont have this as an option in the File page?

  I know I am being cheeky, so bare with my cheekiness for a bit.

   

  Sunday, November 6, 2011 2:19 AM
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  Hi,

  more at MS Answers:

  http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/questions-about-outlook-envelope-icon-in-alerts/0525ae61-89e2-4f07-a505-3fe7c5764ef4

  http://answers.microsoft.com/en-us/Search/Search?SearchTerm=out+of+office&CurrentScope.ForumName=Office&CurrentScope.Filter=office_2010-outlook&askingquestion=false

  ---

  Don

  • Proposed as answer by DonPick Sunday, November 6, 2011 3:45 AM
  • Marked as answer by Max Meng Sunday, November 6, 2011 4:29 AM

  Sunday, November 6, 2011 3:44 AM
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  Hi Don

  Thanks a million again.

  Quick question, with my IMAP on the left handside where all my email folders are, there is another one called Outlook Data File, how do I get rid of this???

  Also, when I reply to an email, the email is sent, but it doesnt appear in my Sent folder, it appears in my name in my inbox.

  Thanks in advance, you are a star -  I am just glad I am getting somewhere with this IMAP outlook situation.

  UPDATE: In addition to the above, some of my sent emails are NOT appearing in the sent folder (I cannot find them anywhere!)

  Don??? Rex??? Anyone??? Please help!!!

  Thanks in advance.

  
  

  • Edited by canafishdrown21 Friday, November 18, 2011 2:47 PM

  Wednesday, November 9, 2011 5:20 PM