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Critical Error of DriverFrameworks-UserMode ErrorIDs 10110 and 10111

    Question

  • Hello.

    Sometimes, when I insert a USB-stick, Windows can't recognise it. The "My Computer" folder tries to refresh, but it takes too long time and does not change anything.

    Moreover, when I try to shut down or reboot the system, it shows the final screen (Shutting down or Rebooting), and does nothing.

    The Event Viewer shows two similar critical errors near the time, when I insert the USB-stick. There are their descriptions and details:

    10110:

    A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

    - System
    - Provider
    [ Name] Microsoft-Windows-DriverFrameworks-UserMode
    [ Guid] {2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
    EventID 10110
    Version 1
    Level 1
    Task 64
    Opcode 0
    Keywords 0x2000000000000000
    - TimeCreated
    [ SystemTime] 2014-05-30T03:45:52.304017500Z
    EventRecordID 9654
    Correlation
    - Execution
    [ ProcessID] 1332
    [ ThreadID] 1424
    Channel System
    Computer Filledbook
    - Security
    [ UserID] S-1-5-18
    - UserData
    - UMDFHostProblem
    [ lifetime] {8463ACDA-92BE-4172-889F-F5EBBDB142E5}
    - Problem
    [ code] 3
    [ detectedBy] 2
    ExitCode 3
    - Operation
    [ code] 259
    Message 72448
    Status 4294967295

    10111

    The device USB DISK (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

    - System
    - Provider
    [ Name] Microsoft-Windows-DriverFrameworks-UserMode
    [ Guid] {2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
    EventID 10111
    Version 1
    Level 1
    Task 64
    Opcode 0
    Keywords 0x2000000000000000
    - TimeCreated
    [ SystemTime] 2014-05-30T03:46:52.311248200Z
    EventRecordID 9657
    Correlation
    - Execution
    [ ProcessID] 1332
    [ ThreadID] 1424
    Channel System
    Computer Filledbook
    - Security
    [ UserID] S-1-5-18
    - UserData
    - UmdfDeviceOffline
    [ lifetime] {8463ACDA-92BE-4172-889F-F5EBBDB142E5}
    - DeviceInfo
    FriendlyName USB DISK
    Location (unknown)
    InstanceId SWD\WPDBUSENUM\_??_USBSTOR#DISK&VEN_&PROD_USB_DISK_2.0&REV_PMAP#07083492D91C7448&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}
    RestartCount 5

    Is there any ideas what is wrong and what can I do?

    Friday, May 30, 2014 5:17 AM

Answers

  • Hi!

    If this only happens with one USB-memory, I would say that there is something wrong with it, so I would buy a new one or find another one to test with.

    It could also be that the driver for USB has become corrupted, so I would also try to uninstall the USB-driver and re-install it. This can be done from the device manager on the client.

    Press the Win key and type "device manager" -> Press "Enter"

    From the device manager, right click the devices under "Universal Serial Bus controllers" and chose uninstall.
    I would start with the once related to the motherboard, in my case the one that starts with Intel(R)

    You mouse and keyboard will stop functioning, but the drivers will be installed once again after a reboot.

    Best regards
    Andreas Molin


    Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

    • Marked as answer by Fill.Freeman Monday, June 2, 2014 4:40 AM
    Friday, May 30, 2014 6:57 AM

All replies

  • Hi!

    If this only happens with one USB-memory, I would say that there is something wrong with it, so I would buy a new one or find another one to test with.

    It could also be that the driver for USB has become corrupted, so I would also try to uninstall the USB-driver and re-install it. This can be done from the device manager on the client.

    Press the Win key and type "device manager" -> Press "Enter"

    From the device manager, right click the devices under "Universal Serial Bus controllers" and chose uninstall.
    I would start with the once related to the motherboard, in my case the one that starts with Intel(R)

    You mouse and keyboard will stop functioning, but the drivers will be installed once again after a reboot.

    Best regards
    Andreas Molin


    Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

    • Marked as answer by Fill.Freeman Monday, June 2, 2014 4:40 AM
    Friday, May 30, 2014 6:57 AM
  • Thank you for your answer.

    I've tried to reinstall the driver for USB, and It seems that the problem has gone. Thank you.
    Monday, June 2, 2014 4:40 AM