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CAN'T SIGN INTO OUTLOOK EMAIL. EXTREMELY FRUSTRATED AT POOR MICROSOFT SUPPORT RRS feed

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    I can't sign into my newly created email address... as soon as I tried to sign into it, it said "Call us overprotective" but we need to verify your account. It then said it would send me a verification email to the account in question. However, I CAN'T EVEN SIGN IN to the account to access the verification email. What a terrible verification system! Please help because this is so frustrating and the worst email experience I've ever had after only (trying) to use it for an hour.
    Wednesday, August 20, 2014 1:39 AM

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    Hi,

    In the drop-down list, you should have an option called "I don't have these any more". Just click it to state you no longer have that account. Then you can update your security info with another account to finish the verification: https://account.live.com/proofs/marklost

    For any follow-up questions, you should post in the forum of Outlook.com as your question is directly related to Outlook.com:

    http://answers.microsoft.com/en-us/outlook_com/forum

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,

    Ethan Hua
    TechNet Community Support

    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Thursday, August 21, 2014 3:00 AM

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