I'm totally lost. My exchanges server is functioning with out issues except when I try to install an add in from the MS store. After selecting the add-in. I get a message saying "ERROR The app could not be downloaded." The event
log records Event id 6. CMDlet Failed. Cmdlet new-App parameters - OrganizationApp "True" -MarketplaceAssetID "WA104218067" -MarketPlaceQueryMarket "en001" -MarketPlaceServiceURl "https://officeclient.microsoft.com/config16"
-Etoken "" -DownloadOnly "True"
This happens on both the Exchange server and the outlook client.
Exchange 2016 CU16 on a Hyper VM
MS Outlook 2016
Host server 2016
Log Name: Application
Source: MSExchangeApplicationLogic
Date: 06/09/20 11:43:08 AM
Event ID: 3018
Task Category: Extension
Level: Error
Keywords: Classic
User: N/A
Computer: Exchange2016.Corp.*******.com
Description:
Scenario[ServiceHealth]: GetKillBit. CorrelationId: 89f9ba3e-2922-4f3a-8390-eb74fc948006. The request failed. Mailbox: Url: https://store.office.com/appinfo/query?rt=XML&corr=89f9ba3e-2922-4f3a-8390-eb74fc948006 Exception: System.Net.WebException:
The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException:
An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Exchange.Data.ApplicationLogic.Extension.BaseAsyncOmexCommand.<>c__DisplayClass18_0.<EndGetResponseCallback>b__0()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchangeApplicationLogic" />
<EventID Qualifiers="49156">3018</EventID>
<Level>2</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-06-09T15:43:08.400755600Z" />
<EventRecordID>9779756</EventRecordID>
<Channel>Application</Channel>
<Computer>Exchange2016.*************.com</Computer>
<Security />
</System>
<EventData>
<Data>GetKillBit</Data>
<Data>89f9ba3e-2922-4f3a-8390-eb74fc948006</Data>
<Data>
</Data>
<Data>https://store.office.com/appinfo/query?rt=XML&corr=89f9ba3e-2922-4f3a-8390-eb74fc948006</Data>
<Data>System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed
by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.EndReceive(IAsyncResult asyncResult)
at System.Net.Sockets.NetworkStream.EndRead(IAsyncResult asyncResult)
--- End of inner exception stack trace ---
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
Help!
Sandor Borbas
