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Error sending/receiving in outlook RRS feed

  • Question

  • i am getting an error message when i hit send/receive in Outlook 2007.  I can still send and receive email, but one task in not completing.  Please advise.  Error message below:

    Task 'McNeal - Receiving' reported error (0x800CCC97) : 'Unknown Error 0x800CCC97'

    Friday, July 6, 2012 3:00 PM

Answers

  • Try creating a new profile and check if the problem exists.

    You can do it from [control panel/mail]


    Oskar Shon, Office System MVP

    Press if Helpful; Answer when a problem solved


    • Edited by VBAToolsMVP Saturday, July 7, 2012 1:18 PM
    • Marked as answer by Tony Chen CHN Tuesday, August 7, 2012 1:48 AM
    Saturday, July 7, 2012 1:17 PM

All replies

  • Try creating a new profile and check if the problem exists.

    You can do it from [control panel/mail]


    Oskar Shon, Office System MVP

    Press if Helpful; Answer when a problem solved


    • Edited by VBAToolsMVP Saturday, July 7, 2012 1:18 PM
    • Marked as answer by Tony Chen CHN Tuesday, August 7, 2012 1:48 AM
    Saturday, July 7, 2012 1:17 PM
  • If you using POP3 account, this error code means that Message ID out of range and it is mostly caused by server site. Please contact your ISP for supoort.

    If not, please try to create a new Outlook profile to test. Thanks.

    Tony Chen

    TechNet Community Support


    Monday, July 9, 2012 8:48 AM