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7 VotesResponse Group Usage Report not working
So there's no fix or workaround to getting the Response Group Call Usage report to work?Answered | 23 Replies | 15556 Views | Created by dhjensenWork - Monday, December 9, 2013 8:02 AM | Last reply by Waterschap de Dommel - Friday, September 6, 2019 12:38 PM
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0 Votes
Response group usage report
However, in following article covered how to query RGS usage reports but its for Lync 2010 not sure if this helps you or not but you can ...Answered | 2 Replies | 1446 Views | Created by Off2work - Tuesday, June 21, 2016 12:49 PM | Last reply by Liinus - Tuesday, June 21, 2016 7:10 PM -
0 Votes
Lync 2013 - Response Group Usage Reporting - Export Issue
Hi All, Apologies for the delayed response.Answered | 6 Replies | 1375 Views | Created by Thankmelater_ - Friday, February 3, 2017 10:09 AM | Last reply by Piet at StartReady.com - Friday, March 10, 2017 12:54 PM -
0 Votes
Response Group Missed Calls
It would be fantastic to get a drill down of the calls that were missed in % abandoned calls but I am working on this now.Answered | 5 Replies | 5219 Views | Created by uzziwozzi777 - Friday, December 7, 2012 10:18 AM | Last reply by Lisa.zheng - Thursday, December 13, 2012 2:55 AM -
0 Votes
Find Response Group Information
Yeah, that will then be more difficult as the reports show workflows not queues or groups.Answered | 5 Replies | 1410 Views | Created by Ste Ste - Thursday, February 27, 2014 11:50 AM | Last reply by Anthony Caragol - Tuesday, March 4, 2014 3:38 PM -
0 Votes
Response Group missed calls
It supports both historical and live reporting on Response Groups.Answered | 4 Replies | 10250 Views | Created by Jonatan V - Monday, March 7, 2011 9:25 AM | Last reply by Frank MAF - Friday, April 27, 2018 8:59 AM -
0 Votes
Response group agent call forwarding to another response group does not work
The following is about “troubleshooting tips for SFB response group” for your ...Answered | 3 Replies | 1435 Views | Created by Лабин Павел Сергеевич - Friday, October 14, 2016 11:53 AM | Last reply by Alice-Wang - Monday, October 17, 2016 8:25 AM -
1 Votes
WSS 3.0: Site Usage Reports don't work ?
My site usage reports work but they take 2 days to get them and they are not accurate at all.Answered | 11 Replies | 17912 Views | Created by Goethals Frederik - Tuesday, November 6, 2007 8:37 AM | Last reply by grantly1 - Monday, June 20, 2011 11:30 AM -
0 Votes
Response Group Blind Transfer
Hi Red, You may check the Response Group Template, which is used to define the usage experience of the call, including questions asked ...Answered | 2 Replies | 1426 Views | Created by Red Shirt in IT - Friday, July 29, 2016 2:26 PM | Last reply by Liinus - Tuesday, August 2, 2016 3:11 PM -
2 Votes
No Usage Report was Generated
Usage analysis works well on some of my servers, generating statistics.Answered | 14 Replies | 15140 Views | Created by Zaaki - Wednesday, April 30, 2008 11:23 AM | Last reply by Blue Shield - Tuesday, February 24, 2009 9:12 AM -
0 Votes
Response groups and missed call notification?
If you install the Monitoring server role there are reports für Response Group Usage.Answered | 5 Replies | 2107 Views | Created by Emporia - Monday, October 21, 2013 2:40 PM | Last reply by Ewald Murgg - Thursday, November 7, 2013 4:19 PM -
0 Votes
Calls to response group workflow not working
Hi, Please check if the Response Group could be called when using the DID number.Answered | 2 Replies | 2450 Views | Created by pyruvi - Wednesday, May 11, 2016 9:01 PM | Last reply by Eason Huang - Tuesday, May 17, 2016 9:20 AM -
0 Votes
Skype for business - Response Group - Missed call
We provide very clear reporting over response groups, including of course the ones that are not answered.Answered | 2 Replies | 1987 Views | Created by Off2work - Wednesday, May 25, 2016 7:21 AM | Last reply by Frank MAF - Thursday, December 21, 2017 9:30 AM -
0 Votes
Automate usage statistics reporting
Hi Martin, Actually, there is no direct URL for generating the report file.Answered | 1 Replies | 1103 Views | Created by Martin Buus - Friday, July 24, 2015 8:37 AM | Last reply by Victoria Xia - Saturday, July 25, 2015 3:11 AM -
0 Votes
Lync Queue usage reporting
Have you found the answer in response group report through the method Lasse provided?Answered | 6 Replies | 6556 Views | Created by Kmarsh23 - Tuesday, May 1, 2012 3:54 PM | Last reply by Kent-Huang - Tuesday, May 15, 2012 2:43 AM -
0 Votes
Could not open the Usage Reports
So it is necessary to trun on Search Service Application before using Usage Report.Answered | 2 Replies | 400 Views | Created by Cathy666 - Tuesday, August 1, 2017 12:53 PM | Last reply by Jerry Zy - Wednesday, August 2, 2017 7:16 AM -
1 Votes
Lync 2010 Forwarding Response Group not working
I've tested this at one response group but the forwarding isn't working yet.Answered | 5 Replies | 2487 Views | Created by Hermann710 - Wednesday, May 22, 2013 8:42 PM | Last reply by Hermann710 - Saturday, June 1, 2013 1:38 PM -
0 Votes
Response Group one way voice is working.
Does a PSTN call to a Lync user work?Answered | 4 Replies | 1169 Views | Created by Gd.Dadwal - Friday, September 19, 2014 8:39 AM | Last reply by Anthony Caragol - Tuesday, September 23, 2014 2:40 PM -
1 Votes
Lync Response Group signin signout times report
Hi,MaxFragage, There is no such a report out of box,but you may can use SQL query to get the list,the database Rgsdyn stores dynamic runtime operational ...Answered | 3 Replies | 4215 Views | Created by MaxFragage - Thursday, June 28, 2012 11:30 AM | Last reply by MaxFragage - Friday, June 29, 2012 4:53 PM -
1 Votes
Concurrent Usage Reporting
In an effort to cut down on traffic and excessive "phoning home" between the clients and servers, application usage data was switched to a cached reporting model where the ...Answered | 6 Replies | 8950 Views | Created by ChrisAtFCPS - Monday, March 7, 2011 5:07 PM | Last reply by Justin Mangum - Thursday, December 1, 2011 11:42 PM - Items 1 to 20 of 1540672 Next ›
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