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Random error 500 on SMP+DP - Restore User State RRS feed

  • Pregunta

  • Hi

    I am getting random error 500 when doing a Restore User State. I see no Health errors on smpmgr.log I have the mapping between the computers and the capture user state always work. This is a snippet of my smpisapi.log

    Is there anything else to check? The error makes no sense. The permissions are correct.

    <![LOG[========== BEGIN: HttpExtensionProc ==========]LOG]!><time="09:26:49.657-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6652" file="smpisapi.cpp:404">
    <![LOG[Query string to parse: 'op=RootShareInfo'.]LOG]!><time="09:26:49.657-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6652" file="smpisapi.cpp:139">
    <![LOG[Returning status "200 OK"]LOG]!><time="09:26:49.673-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6652" file="smpisapi.cpp:230">
    <![LOG[========== END: HttpExtensionProc ==========]LOG]!><time="09:26:49.673-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6652" file="smpisapi.cpp:482">
    <![LOG[========== BEGIN: HttpExtensionProc ==========]LOG]!><time="09:26:49.704-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6652" file="smpisapi.cpp:404">
    <![LOG[Query string to parse: 'op=restore'.]LOG]!><time="09:26:49.704-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6652" file="smpisapi.cpp:139">
    <![LOG[Client request is validated successfully.]LOG]!><time="09:26:49.704-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6652" file="smprequesthandler.cpp:1261">
    <![LOG[Failed to find state store (0x800400cc)]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smpstoremgr.cpp:759">
    <![LOG[FindStateStore failed with error code (800400cc)]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smprequesthandler.cpp:703">
    <![LOG[Preparing client for restore request failed with errorcode (0x800400CC)]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smprequesthandler.cpp:1830">
    <![LOG[RestoreRequest::HandleMessage failed with errorcode (0x800400CC)]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smprequesthandler.cpp:1786">
    <![LOG[Failed to process RESTORE request for client GUID:60830559-4eea-4703-9c60-20867986accd]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smprequesthandler.cpp:314">
    <![LOG[SMPRequestHandler::HandleMessage for StoreOp RESTORE failed with server errorcode 204]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="3" thread="6652" file="smprequesthandler.cpp:322">
    <![LOG[Returning status "500 Internal Server Error"]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6652" file="smpisapi.cpp:230">
    <![LOG[========== END: HttpExtensionProc ==========]LOG]!><time="09:26:49.720-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6652" file="smpisapi.cpp:482">
    <![LOG[========== BEGIN: HttpExtensionProc ==========]LOG]!><time="09:26:59.761-120" date="09-30-2019" component="smpisapi" context="" type="0" thread="6680" file="smpisapi.cpp:404">
    <![LOG[Query string to parse: 'op=KeyInfo'.]LOG]!><time="09:26:59.761-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6680" file="smpisapi.cpp:139">
    <![LOG[Returning status "200 OK"]LOG]!><time="09:26:59.761-120" date="09-30-2019" component="smpisapi" context="" type="1" thread="6680" file="smpisapi.cpp:230">

    lunes, 30 de septiembre de 2019 12:48