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me da error el word y el excel RRS feed

  • Pregunta

  • Me da error cada vez que intento abrir el word o excel para Mac 10. 13.

    El office es 16.

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    ExceptionEnumString: 1
    Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)
    Date/Time: 2019-03-11 14:33:30 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Bitness: x64
    Application Version: 16.16.7.19021001
    Crashed Module Name: mso99
    Crashed Module Version: 16.16.7.190210
    Crashed Module Offset: 0x0000000000021ab6
    Blame Module Name: mso99
    Blame Module Version: 16.16.7.190210
    UnsymbolicatedChecksum: FA4DBFDEDB1ECCDA29EC2FD8B06D1F9D
    Blame Module Offset: 0x0000000000021ab6
    StackHash: 728583b1ff983970-SB_1_bk
    Application LCID: 1034
    Extra app info: Reg=en Loc=0x040a
    Build Type: SHIP
    Crashed thread Stack Pointer: 0x_000070001015d9d0
    Audience: Insiders
    AudienceGroup: Insiders
    AudienceChannel: CC
    Crashed thread: 10

    lunes, 11 de marzo de 2019 16:24