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Sorry, but there isn't any existing way to do this. The only supported voicemail for Lync Enterprise Voice users is Exchange UM.
The way we are using lync with Unity is by setting up "Remote Destinations". Lets say my desk phone is 8311 and my lync extension is #8311. I setup the remote destination to ring both extensions when 8311 is called and as long as you do not "Decline" the Lync call it will get picked up by Unity. Not at all a true integration but it was an acceptable work around for us since we wanted to maintain our Cisco phone infrastructure and implement Lync for our softphone option since we use M$ IM client and voip is built in. If you're in a large environment, this may require a bit more manual config than you are planning for.
- Sugerido como Resposta Slaybot terça-feira, 26 de abril de 2011 19:01
Did you manage to get any kind of MWI working on the Lync client when you deployed in this manner?
I think my query is already answered here:
- Editado JedE segunda-feira, 10 de outubro de 2011 09:24
we have just set up a similar environment, but the calls never get to unity...if someone calls me or i call someone within our org with the Lync client, and they dont pick up the phone call never reaches unity it goes to a fast busy. Help?
Yeah, we didnt get mwi working as it required another peice to get that integration. As for voicemail, as long as the line tied to the remote destination is configure for unity voicemail it should pickup. It has been working very well for a couple hundred users to date.
I am now trying to figure out a way to get EUM working with Lync so only a translation pattern is required to push calls over the SIP trunk to Lync and have voicemail in my office 365 mailbox.
Do you have the lync client set to pickup voicemail after so many seconds? You shouldnt... or if you do, make sure the ring timer is set longer in the lync client than in your remote destination.
- Editado Slaybot quarta-feira, 24 de setembro de 2014 18:49