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Workflow created using sharepoint designer is not getting started and the initiator is Anonymous. RRS feed

  • Question

  • Hi All,

    I have created a Site and List Workflow using SharePoint designer 2013, its a simple list workflow with one stage init on creating an item.

    When i verified the status of workflow its showing as initiator = Anonymous and Internal Status - Not started. Please a screen shot below

    Looking forward for your help.

    Thanks in Advance.

    Sunitha

    Tuesday, February 24, 2015 12:54 PM

Answers

  • Below is the solution.

    Solution:.

    check list in workflow manager server  :

    1. Check https://[wfms]:12290 or http://[wfms]:12291 if they are responding 2. Check ”WorkflowMgmtPool” is started 3. Following services are running

    • Workflow Manager Backend
    • Service Bus Message Broker
    • Service Bus Gateway
    • Windows Fabric Host Service (FabricHostSvc)

    4. Get workflow farm information , workflow database  by  Start Workflow Manager PowerShell     get-WFfarm   5. Check if the Workflow Manager farm running(workflow service backend and  front end         should be rennin)  by  Start Workflow Manager PowerShell    get-WFfarmStatus

    6. Check oAut in accessible by http:// [wfms]:12291/$SYSTEM/$Metadata/json/1

    7. Restart the WorkflowServiceBackend service

    • net stop WorkflowServiceBackend
    • net start WorkflowServiceBackend

    Reference Link

    http://blogs.msdn.com/b/laleh/archive/2014/09/03/sharepoint-2013-workflow-troublehsooting.aspx

    Thanks all.

    Sunitha

    • Marked as answer by Sunitha vv Friday, February 27, 2015 4:30 AM
    Friday, February 27, 2015 4:30 AM

All replies

  • Hi Sunitha,

    If you go to the Workflow Service Application, does is mention "Workflow is Connected"?

    Is the workflow registered on http or https? Are you able to browse the link for the workflowhost uri?

    Is the User Profile created for the account with which the workflows are being created?

    Is the Workflow Services running?


    Cheers! Happy troubleshooting !!! Dinesh S. Rai - MSFT Enterprise Project Management Please click Mark As Answer; if a post solves your problem or Vote As Helpful if a post has been useful to you. This can be beneficial to other community members reading the thread.

    Tuesday, February 24, 2015 11:53 PM
  • HI Dinesh,

    Thanks for your reply.

    As you suggested verified the below

    1. Workflow is connected.

    2. Workflow registered on https and the url is working

    3. User Profile is created for the used to create project.

    4. All 3 workflow services are  running.

    Not sure what might be the issue.

    Thanks,

    Sunitha

    Wednesday, February 25, 2015 4:44 AM

  • Is workflow Client installed on all the servers in the farm?  

    SharePoint logs should give us more information about the issue. Can you check for the error observed in the logs? Try restarting the Workflow for the Site Workflow and look for the error in the logs


    Cheers! Happy troubleshooting !!! Dinesh S. Rai - MSFT Enterprise Project Management Please click Mark As Answer; if a post solves your problem or Vote As Helpful if a post has been useful to you. This can be beneficial to other community members reading the thread.

    Wednesday, February 25, 2015 5:34 PM
  • Hi Sunitha,

    1. Check if there are any errors in the workflow. 

    2. Try creating the list item with userid other than Admin user.  It might help.


    Thursday, February 26, 2015 12:26 PM
  • Below is the solution.

    Solution:.

    check list in workflow manager server  :

    1. Check https://[wfms]:12290 or http://[wfms]:12291 if they are responding 2. Check ”WorkflowMgmtPool” is started 3. Following services are running

    • Workflow Manager Backend
    • Service Bus Message Broker
    • Service Bus Gateway
    • Windows Fabric Host Service (FabricHostSvc)

    4. Get workflow farm information , workflow database  by  Start Workflow Manager PowerShell     get-WFfarm   5. Check if the Workflow Manager farm running(workflow service backend and  front end         should be rennin)  by  Start Workflow Manager PowerShell    get-WFfarmStatus

    6. Check oAut in accessible by http:// [wfms]:12291/$SYSTEM/$Metadata/json/1

    7. Restart the WorkflowServiceBackend service

    • net stop WorkflowServiceBackend
    • net start WorkflowServiceBackend

    Reference Link

    http://blogs.msdn.com/b/laleh/archive/2014/09/03/sharepoint-2013-workflow-troublehsooting.aspx

    Thanks all.

    Sunitha

    • Marked as answer by Sunitha vv Friday, February 27, 2015 4:30 AM
    Friday, February 27, 2015 4:30 AM
  • HI sunitha

    How did you resolve this issue???

    Friday, May 27, 2016 12:27 PM
  • I just wanted to add that if you reach #7 and get an error stopping the WorkflowServiceBackend or if you still have workflows stuck as Anonymous you need to stop the WorkflowServiceBackend through services and restart it but I highly recommend rebooting the workflow server(s) - especially if it's been up for some time.

    Rebooting solved our Anonymous issue immediately and the workflows automatically started initializing again :)


    Jennifer Knight (MCITP, MCPD)


    • Edited by swtjen101 Monday, December 18, 2017 3:18 PM updated
    Monday, December 18, 2017 3:17 PM