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MS Project - Running Slow RRS feed

  • Question

  • received a call today from one of our clients in regards to MS Project. He provided 4 users with a license key and 3 of the users were able to activate successfully with no problems. Although 1 user ran into a few problems. The affected users MS Project seemed to work really slow and wasn’t responding like the other 3. Our client would like to know what could be the  cause for this?
    Monday, April 11, 2016 2:51 AM

All replies

  • Hi Dicker Data,

    Could you be a bit more specific on the version of Project and what part in the use went slow? Was the user using Project Online or Microsoft Project Pro. Do the 4 users have exactly the same rights? Are they at the same geographical location?

    Are you able to log in and check the PWA settings --> Manage queue jobs? There might be more information there that we can use to trouble shoot.

    And again, it would be great to know what version the user is using and what kind of problems they have.

    Kind regards,

    Erik

    Monday, April 11, 2016 5:11 AM
  • Hi Dicker Data,

    I think that this is likely to be a local client PC problem - worth troubleshooting the windows client before checking if this is MS Project specific.


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    Monday, April 11, 2016 7:59 AM