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Project Online - Queue Job Stuck in "Processing" RRS feed

  • Question

  • I have a job sitting in the queue in Project Online for over 12 hours and it's just showing a status of "Processing"    Without having access to start and stop the queue services in O365, how can I clear that job from the queue?   I tried using the "Cancel Job" in the Manage Queue Jobs screen, it doesn't actually cancel the job.   The screen refreshes, but the job still shows processing.

    Any ideas on how I can clear this job from the queue?

    Wednesday, July 10, 2019 4:50 PM

All replies

  • Hello,

    What job is it? It might be related to another job that is not displayed on the grid (change the History to go back) and review.

    Paul


    Paul Mather | Twitter | http://pwmather.wordpress.com | CPS | MVP | Downloads

    Thursday, July 11, 2019 10:54 AM
    Moderator
  • Seeing that you do not have access to cancel job, then try submitting a support ticket. 

    Michael Wharton, Project MVP, MBA, PMP and a Great Guy <br/> Website http://www.WhartonComputer.com <br/> Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Monday, July 22, 2019 1:35 PM
    Moderator