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DPM Parou por falta de fita livre RRS feed

  • Pergunta

  • Boa Tarde. Depois de o DPM não localizar fita livre para efetuar backup, ele parou e não consigo nem abrir mais o console olhei os serviços todos parados e não inicia por nada. alguém já passou por isso?

    Maiquel

    terça-feira, 10 de outubro de 2017 17:56

Respostas

  • Tente executar este procedimento e me informe se corrigiu o problema.

    Rerun the DPMSync –Sync Command

    1. On the DPM server, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Manager Management Studio.
    2. In the Connect to Server dialog box, in the Server name box, type the computer name and the name of the instance of SQL Server used for the DPM database in the following format, ComputerName\InstanceName.
    3. In SQL Manager Management Studio, expand Databases, right-click DPMDB, and then click New Query.
    4. In the SQLQuery pane, type the following, and then click Execute.
      Select * from Tbl_dls_globalsetting where PropertyName='DBRecovery'     
    5. If the PropertyValue returned is 1, a DPMSync -Sync operation ended or was canceled before it was completed. Rerun DPMSync –Sync, let the operation finish completely, and then try to open DPM Administrator Console again.

    Caso nao funcione verifique os passos deste blog.

    http://scug.be/sccm/2012/11/15/dpm-2012-troubleshooting-error-999-in-event-viewer/

    terça-feira, 17 de outubro de 2017 13:22

Todas as Respostas

  • Ola Maiquel, tudo bem?

    Nunca me deparei com este tipo de problema, quando você inicia o servico ele falha ou inicia e para novamente, pode nos enviar o erro que ocorre ao tentar iniciar?

    Você já verificou no event viewer os logs de aplicação e de sistema para validar se não encontra nenhum tipo de problema que pode estar causando esta falha?

    Os serviços rodam com um usuário especifico ou como local system?

    Se possível exporte estes logs, faca o upload no one drive e nos envie aqui para analisarmos.

    Em ultimo caso reinicia o servidor e valide se os servicos iniciam novamente para nao deixar seu backup parado e depois analise os logs com cuidado para encontrar a causa raiz.


    quarta-feira, 11 de outubro de 2017 22:10
  • Log Name:      Application
    Source:        MSDPM
    Date:          16/10/2017 12:15:02
    Event ID:      999
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      srv-xxx.rede.local
    Description:
    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    An unexpected error caused a failure for process 'DPMAMService'.  Restart the DPM process 'DPMAMService'.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>16/10/2017 14:15:02</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>DlsException</ExceptionType><ExceptionMessage>exception</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException: exception ---&gt; System.Runtime.InteropServices.COMException (0x8007139F): The group or resource is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F)

    Server stack trace:
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CProxyUtils.HandleErrors(Int32 hr, tagSAFEARRAY* exceptionResult)
       at Microsoft.Internal.EnterpriseStorage.Dls.Engine.EngineServicesProxy.CheckForPendingReboot()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.CheckForPendingReboot()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.ConnectAsAdmin(String dpmServerName, AsyncOperation asyncOperation)
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.GetInstance(String dpmServerName, AsyncOperation asyncOperation)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.get_Proxy()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKeyOnDPMServer(String registryKeyPath, String registryKeyName, RegistryValueKind registryValueKind)
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]&amp; outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
       at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData&amp; msgData)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKeyAsync.EndInvoke(IAsyncResult result)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKey(String registryKeyPath, String registryKeyName, RegistryValueKind registryValueKind)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeIgnorableSqlErrorNumbersList()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDpmServerObject(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.AutoHeal.AutoHeal.DpmStarted()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineUICommon.DpmThreadPool.Function(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
    *** Mojito error was: ConnectionToServerFailed; 0; None</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSDPM" />
        <EventID Qualifiers="0">999</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-10-16T14:15:02.000000000Z" />
        <EventRecordID>287630</EventRecordID>
        <Channel>Application</Channel>
        <Computer>srv-intab-sql.redeintab.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>An unexpected error caused a failure for process 'DPMAMService'.  Restart the DPM process 'DPMAMService'.

    Problem Details:
    &lt;FatalServiceError&gt;&lt;__System&gt;&lt;ID&gt;19&lt;/ID&gt;&lt;Seq&gt;0&lt;/Seq&gt;&lt;TimeCreated&gt;16/10/2017 14:15:02&lt;/TimeCreated&gt;&lt;Source&gt;DpmThreadPool.cs&lt;/Source&gt;&lt;Line&gt;163&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;ExceptionType&gt;DlsException&lt;/ExceptionType&gt;&lt;ExceptionMessage&gt;exception&lt;/ExceptionMessage&gt;&lt;ExceptionDetails&gt;Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException: exception ---&amp;gt; System.Runtime.InteropServices.COMException (0x8007139F): The group or resource is not in the correct state to perform the requested operation. (Exception from HRESULT: 0x8007139F)

    Server stack trace:
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CProxyUtils.HandleErrors(Int32 hr, tagSAFEARRAY* exceptionResult)
       at Microsoft.Internal.EnterpriseStorage.Dls.Engine.EngineServicesProxy.CheckForPendingReboot()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.CheckForPendingReboot()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.ConnectAsAdmin(String dpmServerName, AsyncOperation asyncOperation)
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineProxyWrapper.EngineServiceProxyWrapper.GetInstance(String dpmServerName, AsyncOperation asyncOperation)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.get_Proxy()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKeyOnDPMServer(String registryKeyPath, String registryKeyName, RegistryValueKind registryValueKind)
       at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]&amp;amp; outArgs)
       at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

    Exception rethrown at [0]:
       at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
       at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData&amp;amp; msgData)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKeyAsync.EndInvoke(IAsyncResult result)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.ReadRegistryKey(String registryKeyPath, String registryKeyName, RegistryValueKind registryValueKind)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.InitializeIgnorableSqlErrorNumbersList()
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServer.GetDpmServerObject(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer(String serverName, AsyncOperation asyncOperation, DpmServerScope dpmServerScope)
       at Microsoft.Internal.EnterpriseStorage.Dls.UI.AutoHeal.AutoHeal.DpmStarted()
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineUICommon.DpmThreadPool.Function(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)
    *** Mojito error was: ConnectionToServerFailed; 0; None&lt;/ExceptionDetails&gt;&lt;/FatalServiceError&gt;
    </Data>
        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      </EventData>
    </Event>

    ------ele roda com usuário adm da rede. o serviço começa a startar mas acaba parando .


    Maiquel

    segunda-feira, 16 de outubro de 2017 14:58
  • segue mais um log

    Log Name:      Application
    Source:        Windows Error Reporting
    Date:          16/10/2017 12:13:51
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      srv-xxx.rede.local
    Description:
    Fault bucket , type 0
    Event Name: DPMException
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: DPMAMService
    P2: 4.1.3313.0
    P3: DPMAMService.exe
    P4: 4.1.3313.0
    P5: Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException
    P6: Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer
    P7: B398D942CF4F2544
    P8:
    P9:
    P10:

    Attached files:
    C:\Windows\Temp\tmpFF35.xml
    C:\Program Files\Microsoft System Center 2012\DPM\DPM\Temp\DPMAccessManagerCurr.errlog.2017-10-16_14-13-48.Crash

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 3befb6d9-b27c-11e7-8d0b-0015176f7827
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Windows Error Reporting" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2017-10-16T14:13:51.000000000Z" />
        <EventRecordID>287624</EventRecordID>
        <Channel>Application</Channel>
        <Computer>srv-intab-sql.redeintab.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>DPMException</Data>
        <Data>Not available</Data>
        <Data>0</Data>
        <Data>DPMAMService</Data>
        <Data>4.1.3313.0</Data>
        <Data>DPMAMService.exe</Data>
        <Data>4.1.3313.0</Data>
        <Data>Microsoft.Internal.EnterpriseStorage.Dls.Utils.DlsException</Data>
        <Data>Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.OMCommon.DpmServerFactory.GetServer</Data>
        <Data>B398D942CF4F2544</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>
    C:\Windows\Temp\tmpFF35.xml
    C:\Program Files\Microsoft System Center 2012\DPM\DPM\Temp\DPMAccessManagerCurr.errlog.2017-10-16_14-13-48.Crash</Data>
        <Data>
        </Data>
        <Data>
        </Data>
        <Data>0</Data>
        <Data>3befb6d9-b27c-11e7-8d0b-0015176f7827</Data>
        <Data>0</Data>
      </EventData>
    </Event>


    Maiquel

    segunda-feira, 16 de outubro de 2017 15:10

  • Maiquel

    segunda-feira, 16 de outubro de 2017 15:13
  • Tente executar este procedimento e me informe se corrigiu o problema.

    Rerun the DPMSync –Sync Command

    1. On the DPM server, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Manager Management Studio.
    2. In the Connect to Server dialog box, in the Server name box, type the computer name and the name of the instance of SQL Server used for the DPM database in the following format, ComputerName\InstanceName.
    3. In SQL Manager Management Studio, expand Databases, right-click DPMDB, and then click New Query.
    4. In the SQLQuery pane, type the following, and then click Execute.
      Select * from Tbl_dls_globalsetting where PropertyName='DBRecovery'     
    5. If the PropertyValue returned is 1, a DPMSync -Sync operation ended or was canceled before it was completed. Rerun DPMSync –Sync, let the operation finish completely, and then try to open DPM Administrator Console again.

    Caso nao funcione verifique os passos deste blog.

    http://scug.be/sccm/2012/11/15/dpm-2012-troubleshooting-error-999-in-event-viewer/

    terça-feira, 17 de outubro de 2017 13:22
  • Obrigado pela ajuda deu certo.. Muito grato

    Maiquel

    terça-feira, 17 de outubro de 2017 17:52