How to continue troubleshooting - RPC Server unavailable


  • Hi,

    we have a couple of computers which I am still not able to scan.

    Here is what I have discovered so far:
    • I can ping the client from the MAP maschine (response time 10ms)
    • error message in MAP is "Failed - RPC Server unavailable"
    • wbemtest.exe shows "Error-Nbr 0x800706ba, Win32, The RPC-Server is not available" after pressing Connect
    • Windows Firewall is disabled, no other Firewall installed
    • Service "Remote-Registration" is enabled
    • Service "RPC" is enabled
    • extract from MAP log below

    <InventoryWorker 11:55:29> InventoryWorker.InventoryProgressChanged: Progress event.
    <TaskProcessor 11:55:29> TaskProcessor.WorkerProgressChanged: Worker: 'Inventory'
    <ProgressPage 11:55:29> ProgressPage.TaskProgressChangedCallback: sender: Microsoft.AssessmentPlatform.UI.Console.Tasks.InventoryWorker
    <DeviceInventoryWorkItem 11:55:29> InventoryWorkCallback() - Device(GUID={CHANGED-CHANGED},DnsHostName='XXXX088') : Device inventory completed. Elapsed time = 00:00:00.182. Collector scan results: Wmi = FailedDueToRPCServerUnavaliable, Registry = FailedDueToRPCServerUnavaliable.
    <InventoryWorkItem 11:55:29> WorkCallback() - Completed InventoryWorkItem with description='DeviceInventoryWorkItem(GUID={CHANGED-CHANGED},DnsHostName='XXXX088')'. Elapsed time: 00:00:00.184

    Is there anything else, I could check?

    quinta-feira, 28 de janeiro de 2010 14:00

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