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Blue Screen "BAD_POOL_CALLER - 0x000000c2" RRS feed

  • Pergunta

  • Boa tarde a todos,

    Estou com problema de tela azul onde possívelmente ocorre devido o antivirus mcfee enterprise 8.8 a estação de trabalho é Windows XP SP3.

    Abaixo log com erro - utilizado o sofware Debugging Tools for Windows para extrair a log.

    "BAD_POOL_CALLER - 0x000000c2"

    *******************************************************************************
    *                                                                                                                                 *
    *                                                Analysis                                                                *
    *                                                                                                                                 *
    *******************************************************************************

    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000007, Attempt to free pool which was already freed
    Arg2: 00000cd4, (reserved)
    Arg3: 04050205, Memory contents of the pool block
    Arg4: e100a450, Address of the block of pool being deallocated

    Debugging Details:
    ------------------

    TRIAGER: Could not open triage file : C:\Arquivos de programas\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2

    POOL_ADDRESS:  e100a450

    FREED_POOL_TAG:  mfeo

    BUGCHECK_STR:  0xc2_7_mfeo

    CUSTOMER_CRASH_COUNT:  2

    DEFAULT_BUCKET_ID:  DRIVER_FAULT

    PROCESS_NAME:  fcag.exe

    LAST_CONTROL_TRANSFER:  from 8054b583 to 804f9f43

    STACK_TEXT: 
    a47c9bd0 8054b583 000000c2 00000007 00000cd4 nt!_woutput+0x414
    a47c9c20 b9d84ef8 e100a450 6f65666d b9dd4fc0 nt!ExFreePoolWithTag+0x4bd
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a47c9c34 b9d84ff2 e100a450 00000001 00000000 mfehidk+0x13ef8
    a47c9c4c b9d8be62 e1d93748 e10099d8 e1017c48 mfehidk+0x13ff2
    a47c9c60 8056add4 00000000 0000000e a47c9cb8 mfehidk+0x1ae62
    a47c9c94 80637ac6 0000000e a47c9cb8 00000000 nt!MmSetMemoryPriorityProcess+0xf
    a47c9cb0 805bb4aa e1d93748 00000000 e1d93730 nt!NtAdjustGroupsToken+0x273
    a47c9ccc 805266fa e1d93748 00000000 000006f8 nt!IopGetDumpStack+0x345
    a47c9cfc 805bc415 e3c67418 e1d93748 000006f8 nt!PsReturnProcessPageFileQuota+0x77
    a47c9d44 805bc54d 000006f8 00000001 00000000 nt!MiZeroPageFileFirstPage+0x91
    a47c9d58 8054167c 000006f8 0012b970 7c90e514 nt!IopCompleteDumpInitialization+0x12f
    a47c9d64 7c90e514 badb0d00 0012b968 00000000 nt!RtlIpv4StringToAddressExW+0xfd
    a47c9d78 00000000 00000000 00000000 00000000 0x7c90e514


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    mfehidk+13ef8
    b9d84ef8 ??              ???

    SYMBOL_STACK_INDEX:  2

    SYMBOL_NAME:  mfehidk+13ef8

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: mfehidk

    IMAGE_NAME:  mfehidk.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4e5805a6

    FAILURE_BUCKET_ID:  0xc2_7_mfeo_mfehidk+13ef8

    BUCKET_ID:  0xc2_7_mfeo_mfehidk+13ef8

    Followup: MachineOwner
    ---------

    sexta-feira, 13 de abril de 2012 16:44

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