Boa tarde Thales,
Tudo bem?
Acessei ao link que você passou e realizei o teste solicitado, dentro da opção Microsoft Office Outlook Connectivity Tests marcando Outlook Connectivity, depois informei os dados como usuário, senha e domínio e rodei o teste.
Segue abaixo o resultado do teste:
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for marcelo.nunes@vidrosubv.com.br.
Testing Autodiscover failed.
Additional Details
Elapsed Time: 2005 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Additional Details
Elapsed Time: 2005 ms.
Test Steps
Attempting to test potential Autodiscover URL https://vidrosubv.com.br:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 1706 ms.
Test Steps
Attempting to resolve the host name vidrosubv.com.br in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 107.180.0.192, 208.43.88.227
Elapsed Time: 748 ms.
Testing TCP port 443 on host vidrosubv.com.br to ensure it's listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 237 ms.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Additional Details
Elapsed Time: 720 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server vidrosubv.com.br on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.shr.prod.iad2.secureserver.net, O="Special Domain Services, LLC", L=Scottsdale, S=Arizona, C=US, Issuer: CN=Starfield Secure Certificate Authority - G2, OU=http://certs.starfieldtech.com/repository/, O="Starfield Technologies, Inc.", L=Scottsdale, S=Arizona, C=US.
Elapsed Time: 685 ms.
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name vidrosubv.com.br doesn't match any name found on the server certificate CN=*.shr.prod.iad2.secureserver.net, O="Special Domain Services, LLC", L=Scottsdale, S=Arizona, C=US.
Elapsed Time: 1 ms.
Attempting to test potential Autodiscover URL https://autodiscover.vidrosubv.com.br:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 16 ms.
Test Steps
Attempting to resolve the host name autodiscover.vidrosubv.com.br in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.vidrosubv.com.br couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 16 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Additional Details
Elapsed Time: 11 ms.
Test Steps
Attempting to resolve the host name autodiscover.vidrosubv.com.br in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.vidrosubv.com.br couldn't be resolved in DNS InfoDomainNonexistent.
Elapsed Time: 11 ms.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
Additional Details
Elapsed Time: 265 ms.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.vidrosubv.com.br in DNS.
The Autodiscover SRV record wasn't found in DNS.
Tell me more about this issue and how to resolve it
Additional Details
Elapsed Time: 265 ms.
Checking if there is an autodiscover CNAME record in DNS for your domain 'vidrosubv.com.br' for Office 365.
Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
Tell me more about this issue and how to resolve it
Additional Details
There is no Autodiscover CNAME record for your domain 'vidrosubv.com.br'.
Elapsed Time: 4 ms.
Aguardo retorno.
Atenciosamente,
Jefferson.
