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Mensagem de erro HP RRS feed

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    A impressora HP Deskjet 3050 está dando mensagem de office-line com código de erro 0x803C010B.

    O que a gente faz para resolver esse problema?

    Windows 8.1.

    Atenciosamente,

    Refletindo

    sábado, 29 de agosto de 2015 19:04
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    Bom dia,

    por favor teste o seguinde:

    ----

    - Open Control Panel.
    - Select Hardware and Printers option.
    - Right click on the Network printer (your printer).
    - Choose Properties.
    - Go to the Ports tab and choose Configure.
    - Uncheck SNMP Status Enable option.
    - Restart the computer and check if the issue persists.


  • Open Control Panel.
  • Select Hardware and Printers option.
  • Right click on the Network printer (your printer).
  • Choose Properties.
  • Go to the Ports tab and choose Configure.
  • Uncheck SNMP Status Enable option.
  • Restart the computer and check if the issue persists.
  • Open Control Panel.
  • Select Hardware and Printers option.
  • Right click on the Network printer (your printer).
  • Choose Properties.
  • Go to the Ports tab and choose Configure.
  • Uncheck SNMP Status Enable option.
  • Restart the computer and check if the issue persists.
  • Open Control Panel.
  • Select Hardware and Printers option.
  • Right click on the Network printer (your printer).
  • Choose Properties.
  • Go to the Ports tab and choose Configure.
  • Uncheck SNMP Status Enable option.
  • Restart the computer and check if the issue persists.
  • Open Control Panel.
  • Select Hardware and Printers option.
  • Right click on the Network printer (your printer).
  • Choose Properties.
  • Go to the Ports tab and choose Configure.
  • Uncheck SNMP Status Enable option.
  • Restart the computer and check if the issue persists.

    • Best regards,

    David das Neves

    Technology Specialist - Consulting Services
    Computacenter AG & Co. oHG - Munich

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    Caution: This post was written with the intention to help and may contain errors.
    If my post was helpful or answered your question please mark it respectively. Thanks.

    segunda-feira, 31 de agosto de 2015 13:35
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