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IE 7: Problemas na instalação RRS feed

  • Pergunta

  • Olá pessoal!

    Estou com um novo computador e instalando tudo do zero novamente, porém a finalização da install do IE 7 nao está sendo possivel, confiram o log

    0.187: ================================================================================
    0.187: 2008/08/02 20:04:24.718 (local)
    0.187: j:\272fe931b8ac1df39b7823efb872fca2\update\update.exe (version 6.2.29.0)
    0.218: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    0.218: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
    0.218: IECUSTOM: Scanning for proper registry permissions...
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\ProxyStubClsid32
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}\TypeLib
    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    0.765: IECUSTOM: Scanning for proper registry permissions...
    0.906: IECUSTOM: Scanning for proper registry permissions...
    1.093: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    1.140: IECUSTOM: Backing up registry permissions...
    1.156: IECUSTOM: Finished backing up registry permissions...
    1.156: IECUSTOM: Setting new registry permissions...
    1.172: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    1.172: IECUSTOM: Finished setting new registry permissions...
    1.172: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070534
    1.172: DoInstallation: CustomizeCall Failed: 0x3f5
    1.172: IECUSTOM: Restoring registry permissions...
    1.172: IECUSTOM: Finished restoring registry permissions...
    1.203: Não foi possível gravar a chave do Registro de configuração.
    1.203: A Instalação do Internet Explorer 7 não foi concluída.
    1.203: Update.exe extended error code = 0x3f5

    Alguem poderia me informar, qual caminho seguir para corrigir esse erro?
    Fico na expectativa, forte abraço

    att
    sábado, 2 de agosto de 2008 23:50

Respostas

  •  Jefferson Petronio wrote:

    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    ...
    0.765: IECUSTOM: Scanning for proper registry permissions...
    ...
    1.172: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}


    Saudações Jefferson,
    O log é autoexplicativo.
    Você está com um problema de permissão na chave 34A715A0-6587-11D0-924A-0020AFC7AC4D

    Vá em Iniciar -> Executar
    Digite "regedit"
    Clique em "OK"
    F3
    cole "
    34A715A0-6587-11D0-924A-0020AFC7AC4D" em localizar, clique em "OK"
    Clique com o botão direito na pasta, vá em "Permissões..."
    Selecione "Administradores"
    Em "Controle Total" selecione "Permitir", clique em "OK"

    Não é necessário nem reiniciar o Ruimdows. Basta tentar instalar novamente o IE.

    Que Odin esteja contigo.
    sábado, 18 de outubro de 2008 23:03

Todas as Respostas

  • Jefferson,

     

    1 - Certifique que esteja tentando atualizar com uma conta com privilégios administrativos.

     

    2 - Exclua todos os arquivos temporários, inclusive off-line.

     

    3 - Tente realizar a instalação/atualização através do Windows Update, em caso de falha.

     

    4 - Baixe diretamente do site da Microsoft o executável.

     

    Abraços

     

    domingo, 3 de agosto de 2008 16:53
  • amigo, obrigado por se disponibilizar a ajudar!

    seguir suas orientações, já estou com privilégios de admin "total" conferir no regedit, permissoes... mas o problema persiste! Estou usando a versao SP3 será essa a causa?

    Fico no aguardo
    obrigado!
    domingo, 3 de agosto de 2008 19:19
  • Jefferson,

     

    realmente muito estranho, tente o seguinte, execute um limpador de registro (marcos velasco se possível) e após a limpeza do registro, tente novamente.

     

    domingo, 3 de agosto de 2008 19:47
  • baixei o programa no superdownloads, achou 492 entradas com problemas! eu posso excluir sem medo Gilberto ?

    caraca!
    o0


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    C:\Program Files\Common Files\Adobe\Shell\AIIcon.dll
    C:\WINDOWS\system32\eapa3hst.dll
    C:\WINDOWS\system32\eapahost.dll
    C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\OFFICE12\Office Setup Controller\Office.\osetupui.dll
    C:\WINDOWS\system32\eapa3hst.dll
    C:\WINDOWS\system32\eapa3hst.dll
    C:\WINDOWS\system32\system.mdw
    C:\WINDOWS\system32\CMMGR32.EXE
    C:\WINDOWS\system32\CMMGR32.EXE
    C:\WINDOWS\system32\CMMGR32.EXE
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\ZNW1
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\ZNW1
    j:\9f927eb1b4e64137b57b7fcb5cdcc312
    j:\9f927eb1b4e64137b57b7fcb5cdcc312
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\IXP03F94.tmp\wcu\wcf
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\IXP03F94.tmp\wcu\wcf
    j:\16f507154254de7691b8befa333c63
    j:\16f507154254de7691b8befa333c63
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\{0BB9BFFF-3A18-4B79-80A0-FA4FC5E8CC9A}
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\{0BB9BFFF-3A18-4B79-80A0-FA4FC5E8CC9A}
    j:\16f507154254de7691b8befa333c63\wcu\wpf
    j:\16f507154254de7691b8befa333c63\wcu\wpf
    C:\Arquivos de programas\Editora Abril\Guia Quatro Rodas Rodoviário 2007\{0A38A619-49C6-434C-8084-D62EE519AA31}
    C:\Arquivos de programas\Editora Abril\Guia Quatro Rodas Rodoviário 2007\{0A38A619-49C6-434C-8084-D62EE519AA31}
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\IXP000.TMP
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\IXP000.TMP
    j:\16f507154254de7691b8befa333c63\wcu\wf
    j:\16f507154254de7691b8befa333c63\wcu\wf
    C:\WINDOWS\system32\msppcnfg.exe
    C:\WINDOWS\System32\msppcnfg.exe
    C:\DOCUME~1\ALLUSE~1\DOCUME~1\MINHAS~1\Sync Playlists\01_Music_auto_rated_at_5_stars.wpl
    C:\DOCUME~1\ALLUSE~1\DOCUME~1\MINHAS~1\Sync Playlists\02_Music_added_in_the_last_month.wpl
    C:\DOCUME~1\ALLUSE~1\DOCUME~1\MINHAS~1\Sync Playlists\03_Music_rated_at_4_or_5_stars.wpl
    C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\DAO\dao350.dll
    C:\WINDOWS\system32\plugin.ocx
    C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Database Replication
    C:\Documents and Settings\All Users\Dados de aplicativos\Adobe\InDesign\Version 5.0\Scripting Support\5.0\Resources for Visual Basic.tlb
    C:\Program Files\VibrateGameDeviceDriver\GFX
    C:\Program Files\VibrateGameDeviceDriver\English.txt
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\coreldrw.pst
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\coreldrw.pst
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\Scripts
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\Scripts
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Config\WebNotice.txt
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Config\WebNotice.bmp
    c:\newrc.txt
    c:\divx.log
    c:\test.divx
    c:\yuv
    c:\mvinfo.bin
    C:\Arquivos de programas\CloneDVD\Config.INI
    C:\Arquivos de programas\Windows Media Player\Skins\Windows Classic.wmz
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\Jefferson\Menu Iniciar\Programas\Acessórios\Entretenimento\Windows Media Player.lnk
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\MessengerCache
    C:\Documents and Settings\Jefferson\Meus documentos\My Received Files\jeffersonpcf2575315354\History
    C:\Documents and Settings\Jefferson\Desktop\Relatório[3]...xls
    C:\Documents and Settings\Jefferson\Desktop\DESPESA  DE VIAGEM -.xls
    C:\Documents and Settings\Jefferson\Desktop\Relatório[1]...xls
    J:\VirtuaLife\Relação de IRCOps - 02 de Agosto de 2008.doc
    J:\Downloads\IE7-WindowsXP-x86-ptb.exe
    J:\Downloads\IE7-WindowsXP-x86-ptb.exe
    C:\Documents and Settings\Jefferson\Contacts\jeffersonpcf@hotmail.com
    C:\Documents and Settings\Jefferson\Contacts\jeffersonpcf@hotmail.com\shadow
    C:\Documents and Settings\Jefferson\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\11.0\WMSDKNSD.XML
    C:\Documents and Settings\Jefferson\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\11.0\WMSDKNSR.XML
    J:\Jefferson\vassa.rar
    J:\Jefferson\pics.rar
    J:\Nod32
    C:\Arquivos de programas\WinAVI Video Converter\HelixSDK
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\WinAVI
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\LocalService\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSD.XML
    C:\Documents and Settings\LocalService\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSR.XML
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\Default User\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSD.XML
    C:\Documents and Settings\Default User\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSR.XML
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\Default User\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSD.XML
    C:\Documents and Settings\Default User\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSR.XML
    C:\Program Files\VibrateGameDeviceDriver\GFX
    C:\Program Files\VibrateGameDeviceDriver\English.txt
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\coreldrw.pst
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\coreldrw.pst
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\Scripts
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Draw\Scripts
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Config\WebNotice.txt
    C:\Arquivos de programas\Corel\CorelDRAW Graphics Suite X4\Config\WebNotice.bmp
    c:\newrc.txt
    c:\divx.log
    c:\test.divx
    c:\yuv
    c:\mvinfo.bin
    C:\Arquivos de programas\CloneDVD\Config.INI
    C:\Arquivos de programas\Windows Media Player\Skins\Windows Classic.wmz
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\Jefferson\Menu Iniciar\Programas\Acessórios\Entretenimento\Windows Media Player.lnk
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\MessengerCache
    C:\Documents and Settings\Jefferson\Meus documentos\My Received Files\jeffersonpcf2575315354\History
    C:\Documents and Settings\Jefferson\Desktop\Relatório[3]...xls
    C:\Documents and Settings\Jefferson\Desktop\DESPESA  DE VIAGEM -.xls
    C:\Documents and Settings\Jefferson\Desktop\Relatório[1]...xls
    J:\VirtuaLife\Relação de IRCOps - 02 de Agosto de 2008.doc
    J:\Downloads\IE7-WindowsXP-x86-ptb.exe
    J:\Downloads\IE7-WindowsXP-x86-ptb.exe
    C:\Documents and Settings\Jefferson\Contacts\jeffersonpcf@hotmail.com
    C:\Documents and Settings\Jefferson\Contacts\jeffersonpcf@hotmail.com\shadow
    C:\Documents and Settings\Jefferson\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\11.0\WMSDKNSD.XML
    C:\Documents and Settings\Jefferson\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\11.0\WMSDKNSR.XML
    J:\Jefferson\vassa.rar
    J:\Jefferson\pics.rar
    J:\Nod32
    C:\Arquivos de programas\WinAVI Video Converter\HelixSDK
    C:\DOCUME~1\JEFFER~1\CONFIG~1\Temp\WinAVI
    C:\Documents and Settings\Default User\Menu Iniciar\Programas\Windows Media Player.lnk
    C:\Documents and Settings\LocalService\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSD.XML
    C:\Documents and Settings\LocalService\Configurações locais\Dados de aplicativos\Microsoft\Windows Media\9.0\WMSDKNSR.XML
    C:\WINDOWS\system32\MMSYS.CPL"
    J:\winamp554_full_emusic-7plus_en-us.exe
    C:\Arquivos de programas\ACD Systems\PicaView\UNWISE.EXE
    J:\b8a96d95bb2e617cca\update\update.exe
    J:\Nod32\NOD32_v3.0.642_32bits_FiX_1.2-TemDono.exe
    C:\IE7-WindowsXP-x86-ptb\iexplore.exe
    .ac3
    .cut
    .dds
    .dwg
    .dxf
    .epsf
    .j2c
    .j2k
    .jif
    .jp2
    .jpc
    .jpf
    .jpx
    .koa
    .lbm
    .mng
    .ppm
    .svg
    .svgz
    .wave
    .wps
    .wpt
    .wtf
    Illustrator.Artwork
    OISbmpfile
    OISemffile
    OISgiffile
    OISjpegfile
    OISpngfile
    OIStiffile
    OISwmffile
    SysmonLogManager.Snapin
    WMPCD
    QuickTime Alternative
    .bin
    .ejn
    .tmp
    Audible
    Google
    InstallShield
    LG Soft India
    Nullsoft
    Secure
    .ac3
    .cut
    .dds
    .dwg
    .dxf
    .epsf
    .j2c
    .j2k
    .jif
    .jp2
    .jpc
    .jpf
    .jpx
    .koa
    .lbm
    .mng
    .ppm
    .svg
    .svgz
    .wave
    .wps
    .wpt
    .wtf
    Illustrator.Artwork
    OISbmpfile
    OISemffile
    OISgiffile
    OISjpegfile
    OISpngfile
    OIStiffile
    OISwmffile
    SysmonLogManager.Snapin
    WMPCD
    AddressBook
    DirectAnimation
    DirectDrawEx
    DXM_Runtime
    Fontcore
    ICW
    IE40
    IE4Data
    IE5BAKEX
    IEData
    MobileOptionPack
    MPlayer2
    OutlookExpress
    SchedulingAgent

    domingo, 3 de agosto de 2008 19:57
  • Jefferson,

     

    Desculpe pela demora, veja que o programa possui a opção de Backup.

     

    Pode excluir tudo que o programa sugere, sem nenhum problema.

     

    Lembre de reiniciar o computador, execute o Limpador de disco (cleanmgr), após a limpeza, execute a instalação do Internet Explorer novamente.

     

    Abraços

    segunda-feira, 4 de agosto de 2008 13:08
  • pow amigo o problema ainda persiste! nem com o ie 8 ele ta indo Sad

    nao sei mais o que fazer!
    • Sugerido como Resposta aneruza sábado, 17 de outubro de 2009 23:11
    segunda-feira, 4 de agosto de 2008 19:50
  • Jefferson,

     

    vamos fazer outro teste.

     

    Crie um novo usuário com privilégios administrativos e tente realizar a instalação.

     

    segunda-feira, 4 de agosto de 2008 21:44
  •  Jefferson Petronio wrote:

    0.531: IECUSTOM: Unwriteable key HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}
    ...
    0.765: IECUSTOM: Scanning for proper registry permissions...
    ...
    1.172: IECUSTOM: Unable to clear DACLs HKCR\Interface\{34A715A0-6587-11D0-924A-0020AFC7AC4D}


    Saudações Jefferson,
    O log é autoexplicativo.
    Você está com um problema de permissão na chave 34A715A0-6587-11D0-924A-0020AFC7AC4D

    Vá em Iniciar -> Executar
    Digite "regedit"
    Clique em "OK"
    F3
    cole "
    34A715A0-6587-11D0-924A-0020AFC7AC4D" em localizar, clique em "OK"
    Clique com o botão direito na pasta, vá em "Permissões..."
    Selecione "Administradores"
    Em "Controle Total" selecione "Permitir", clique em "OK"

    Não é necessário nem reiniciar o Ruimdows. Basta tentar instalar novamente o IE.

    Que Odin esteja contigo.
    sábado, 18 de outubro de 2008 23:03
  • Giscar Paiva

    Muito obrigado pela orientação! Instalou normalmente aqui. Nem tinha mais esperanças de atualizar meu navegador. Obrigado mesmo!!!!

    Forte abraço!

    Smile
    domingo, 19 de outubro de 2008 02:19