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Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)

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  • I have been having an issue with my flash drive being recognized by my laptop computer. When I initially start up my computer, it reads my flash drive. If I take out my flash drive and reinsert it, it no longer reads it. (It still makes the sound the the computer recognizes it was inserted, but it won't open the drive.) When I go into device manger, it has that yellow exclamation point with this message, "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)". My cordless mouse has been working just fine.

    I did troubleshooting and it told me to restart the computer. That helps for the first time, but then when I reinsert the flash drive , the problem happens again.  

    I tried to uninstall the hubs and reinstall but that also doesn't seem to be helping.

    Any ideas?

    Thanks

    domingo, 15 de abril de 2018 16:01

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