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Event ID 943 from source MSDPM RRS feed

  • Вопрос

  • Добрый день.

    DPM выдает вот такую ошибку, что делать ?

    The description for Event ID 943 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    Unable to connect to the DPM database because the database is in an inconsistent state.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>26</Seq><TimeCreated>4/25/2016 3:21:05 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>DBCorruptionException</ExceptionType><ExceptionMessage>DLS error: AMServerInfo: dbo.prc_AM_Server_Get SP='dbo.prc_AM_Server_Get' Error=50001</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.DB.DBCorruptionException: DLS error: AMServerInfo: dbo.prc_AM_Server_Get SP='dbo.prc_AM_Server_Get' Error=50001
       at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryCommand.ValidateReturnValue(String errorTitle)
       at Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.DB.AMServerInfo.GetServerDetails(SqlContext ctx, String serverName)
       at Microsoft.Internal.EnterpriseStorage.Dls.PRMCatalog.PrmCatalog.GetInstalledAgentVersionNumber(String AgentMachineName)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.IsEngineForceFixupRequired(Guid datasourceId, Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.RAPreBackupSendCommon(Message msg, Guid volumeBitmapId)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.SendPrebackupCommand(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.ConnectionPoint.Execute(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    25 апреля 2016 г. 15:34

Ответы

  •  Protection Group все что в них было, не бэкапилось, как нажимал синхронизацию или сделать точку восстановления, так появлялась эта ошибка и вся консоль закрывалась сразу.

    Но поскольку этот DPM был не критичный, мы переустановили его и сейчас по крайней мере можно зайти в консоль DPM и тебя не выкидывает.

    Пока писал ответ, параллельно восстанавливали работу DPM и наткнулись на такую вещь, что из за некоторых компьютеров, когда ты добавляешь их в группу защиты, опять возникает эта ошибка и все закрывается, как только удаляешь их из группы защиты, все нормализовывается. Впервые вижу такой баг.

    Не понятно, чем обычный компьютер пользователя с агентом DPM на борту, создает такие проблемы в работе DPM :\

    Но самое главное, что от этой проблемы избавились.


    • Помечено в качестве ответа Smirnov_Anton 13 мая 2016 г. 11:49
    • Изменено Smirnov_Anton 13 мая 2016 г. 11:51

Все ответы

  • На SQL выполнил эту команду: dbcc checkdb

    DBCC results for 'DPMDB_DPM1'.
    Service Broker Msg 9675, State 1: Message Types analyzed: 14.
    Service Broker Msg 9676, State 1: Service Contracts analyzed: 6.
    Service Broker Msg 9667, State 1: Services analyzed: 3.
    Service Broker Msg 9668, State 1: Service Queues analyzed: 3.
    Service Broker Msg 9669, State 1: Conversation Endpoints analyzed: 0.
    Service Broker Msg 9674, State 1: Conversation Groups analyzed: 0.
    Service Broker Msg 9670, State 1: Remote Service Bindings analyzed: 0.
    Service Broker Msg 9605, State 1: Conversation Priorities analyzed: 0.
    DBCC results for 'sys.sysrscols'.
    There are 2429 rows in 29 pages for object "sys.sysrscols".
    DBCC results for 'sys.sysrowsets'.
    There are 365 rows in 3 pages for object "sys.sysrowsets".
    DBCC results for 'sys.sysclones'.
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    DBCC results for 'sys.sysallocunits'.
    There are 442 rows in 5 pages for object "sys.sysallocunits".
    DBCC results for 'sys.sysfiles1'.
    There are 2 rows in 1 pages for object "sys.sysfiles1".
    DBCC results for 'sys.sysseobjvalues'.
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    There are 12802 rows in 93 pages for object "sys.sysmultiobjrefs".
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    DBCC results for 'tbl_PRM_StagingAreaDatasets'.
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    DBCC results for 'tbl_MM_Global_MediaPool'.
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    DBCC results for 'tbl_MM_Global_MediaManagerInfo'.
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    DBCC results for 'tbl_PRM_CloudRecoveryPointLock'.
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    DBCC results for 'tbl_MM_CertificateAlert'.
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    DBCC results for 'tbl_DPM_UserCredentials'.
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    DBCC results for 'tbl_AHP_Alerts'.
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    DBCC results for 'tbl_MM_TapeArchiveMedia'.
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    DBCC results for 'tbl_MM_Drive'.
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    DBCC results for 'tbl_MM_RemovableDiskDriveDevice'.
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    DBCC results for 'tbl_AHP_AlertUpdateTrail'.
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    DBCC results for 'tbl_MM_Library'.
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    DBCC results for 'tbl_MM_Media'.
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    DBCC results for 'tbl_MM_MediaMap'.
    There are 268 rows in 11 pages for object "tbl_MM_MediaMap".
    DBCC results for 'tbl_PRM_ReplicaAlerts'.
    There are 380 rows in 8 pages for object "tbl_PRM_ReplicaAlerts".
    DBCC results for 'tbl_MM_Temp_MediaMap'.
    There are 0 rows in 0 pages for object "tbl_MM_Temp_MediaMap".
    DBCC results for 'tbl_MM_MediaPool'.
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    DBCC results for 'tbl_AM_AgentType'.
    There are 2 rows in 1 pages for object "tbl_AM_AgentType".
    DBCC results for 'tbl_MM_VaultLabel'.
    There are 4 rows in 1 pages for object "tbl_MM_VaultLabel".
    DBCC results for 'tbl_MM_PhysicalDataset'.
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    DBCC results for 'tbl_MM_ExternalDatasetInformation'.
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    DBCC results for 'tbl_AM_Agent'.
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    DBCC results for 'tbl_MM_Slot'.
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    DBCC results for 'tbl_PRM_DiskAlerts'.
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    DBCC results for 'tbl_MM_IEPortSlot'.
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    DBCC results for 'tbl_MM_TapeDrive'.
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    DBCC results for 'tbl_ARM_TaskTrail'.
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    DBCC results for 'tbl_PRM_StopProtectionAlert'.
    There are 0 rows in 1 pages for object "tbl_PRM_StopProtectionAlert".
    DBCC results for 'tbl_MM_TaskTrail'.
    There are 441 rows in 83 pages for object "tbl_MM_TaskTrail".
    DBCC results for 'tbl_SCH_ScheduleDefinition'.
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    DBCC results for 'tbl_MM_TaskTrailMediaInfo'.
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    DBCC results for 'tbl_AM_ClusterDetail'.
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    DBCC results for 'tbl_RM_RecoveryTrail_RecoverableObjects'.
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    DBCC results for 'tbl_SM_SLA_Trend'.
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    DBCC results for 'tbl_MM_PGSet'.
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    DBCC results for 'tbl_JM_JobDefinition'.
    There are 19470 rows in 632 pages for object "tbl_JM_JobDefinition".
    DBCC results for 'tbl_JM_JobTrail'.
    There are 6268 rows in 120 pages for object "tbl_JM_JobTrail".
    DBCC results for 'tbl_AM_ClusterNode'.
    There are 0 rows in 1 pages for object "tbl_AM_ClusterNode".
    DBCC results for 'tbl_JM_TaskDefinition'.
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    DBCC results for 'tbl_IM_ProtectedObject'.
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    DBCC results for 'tbl_IM_ProtectedObjectTemp'.
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    DBCC results for 'tbl_IM_UserSchedule'.
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    DBCC results for 'tbl_DLS_GlobalSetting'.
    There are 27 rows in 1 pages for object "tbl_DLS_GlobalSetting".
    DBCC results for 'tbl_IM_IntentTrail'.
    There are 0 rows in 1 pages for object "tbl_IM_IntentTrail".
    DBCC results for 'tbl_IM_DatasourceAlerts'.
    There are 0 rows in 0 pages for object "tbl_IM_DatasourceAlerts".
    DBCC results for 'tbl_ARM_Datasource'.
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    DBCC results for 'tbl_IM_ProtectedObjectAlerts'.
    There are 0 rows in 0 pages for object "tbl_IM_ProtectedObjectAlerts".
    DBCC results for 'tbl_ARM_ExternalDatasourceMapping'.
    There are 0 rows in 0 pages for object "tbl_ARM_ExternalDatasourceMapping".
    DBCC results for 'tbl_IM_DatasourceCapability'.
    There are 435 rows in 10 pages for object "tbl_IM_DatasourceCapability".
    DBCC results for 'tbl_RM_VolumeBitmaps'.
    There are 38 rows in 2 pages for object "tbl_RM_VolumeBitmaps".
    DBCC results for 'tbl_IM_ClientPGDetails'.
    There are 2 rows in 1 pages for object "tbl_IM_ClientPGDetails".
    DBCC results for 'tbl_RM_RecoverySource'.
    There are 5876 rows in 546 pages for object "tbl_RM_RecoverySource".
    DBCC results for 'tbl_IM_ProtectedGroupSLA'.
    There are 3 rows in 1 pages for object "tbl_IM_ProtectedGroupSLA".
    DBCC results for 'tbl_RM_RecoverableObject'.
    There are 752 rows in 26 pages for object "tbl_RM_RecoverableObject".
    DBCC results for 'tbl_IM_JobsOnInactiveProtection'.
    There are 0 rows in 1 pages for object "tbl_IM_JobsOnInactiveProtection".
    DBCC results for 'tbl_RM_SharePointRecoverableObject'.
    There are 0 rows in 0 pages for object "tbl_RM_SharePointRecoverableObject".
    DBCC results for 'tbl_IM_ClientMountedShadowCopies'.
    There are 0 rows in 1 pages for object "tbl_IM_ClientMountedShadowCopies".
    DBCC results for 'tbl_RM_SharePointRecoverableObjectTemp'.
    There are 0 rows in 0 pages for object "tbl_RM_SharePointRecoverableObjectTemp".
    DBCC results for 'tbl_IM_RemotePartnerServers'.
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    DBCC results for 'tbl_PRM_ReferentialDependencyInformationTemp'.
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    DBCC results for 'tbl_PRM_CloudReplica'.
    There are 0 rows in 0 pages for object "tbl_PRM_CloudReplica".
    DBCC results for 'tbl_RM_DatasetROMap'.
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    DBCC results for 'tbl_PRM_CloudDataset'.
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    DBCC results for 'tbl_RM_RecoverableObjectFileSpec'.
    There are 4389 rows in 233 pages for object "tbl_RM_RecoverableObjectFileSpec".
    DBCC results for 'tbl_PRM_CloudRecoveryPointLocks'.
    There are 0 rows in 0 pages for object "tbl_PRM_CloudRecoveryPointLocks".
    DBCC results for 'tbl_PRM_CloudRecoveryPointTrail'.
    There are 0 rows in 0 pages for object "tbl_PRM_CloudRecoveryPointTrail".
    DBCC results for 'tbl_RM_CopyJobTrail'.
    There are 0 rows in 1 pages for object "tbl_RM_CopyJobTrail".
    DBCC results for 'tbl_PRM_ChangeAwareShadowCopy'.
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    DBCC results for 'tbl_PRM_DatasetVolumesMap'.
    There are 991 rows in 440 pages for object "tbl_PRM_DatasetVolumesMap".
    DBCC results for 'tbl_AM_AgentDeploymentTrail'.
    There are 30008 rows in 1034 pages for object "tbl_AM_AgentDeploymentTrail".
    DBCC results for 'tbl_PRM_DatasourceBitmapVolumeMap'.
    There are 38 rows in 6 pages for object "tbl_PRM_DatasourceBitmapVolumeMap".
    DBCC results for 'tbl_ARM_Dataset'.
    There are 1517 rows in 16 pages for object "tbl_ARM_Dataset".
    DBCC results for 'tbl_ARM_Path'.
    There are 510 rows in 15 pages for object "tbl_ARM_Path".
    DBCC results for 'tbl_ARM_DirAndFile'.
    There are 49016 rows in 741 pages for object "tbl_ARM_DirAndFile".
    DBCC results for 'tbl_ARM_Query'.
    There are 133 rows in 1 pages for object "tbl_ARM_Query".
    DBCC results for 'tbl_AM_AgentAttach_Alerts'.
    There are 0 rows in 0 pages for object "tbl_AM_AgentAttach_Alerts".
    DBCC results for 'tbl_ARM_QueryResult'.
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    DBCC results for 'tbl_PRM_ClusterInquiryTrail'.
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    DBCC results for 'tbl_PRM_ReplicaVolume'.
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    DBCC results for 'tbl_Agent_Alerts'.
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    DBCC results for 'tbl_PRM_LogicalReplica'.
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    DBCC results for 'tbl_PRM_OwnedDatasources'.
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    DBCC results for 'tbl_RM_ShadowCopy'.
    There are 301 rows in 17 pages for object "tbl_RM_ShadowCopy".
    DBCC results for 'tbl_RM_ReplicaTrail'.
    There are 3609 rows in 468 pages for object "tbl_RM_ReplicaTrail".
    DBCC results for 'tbl_AM_AgentCluster_Alerts'.
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    DBCC results for 'tbl_RM_ShadowCopyTrail'.
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    DBCC results for 'tbl_RM_ReplicaDataset'.
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    DBCC results for 'tbl_MM_Media_Alerts'.
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    DBCC results for 'tbl_RM_CandidateDatasetsForSCAssociation'.
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    DBCC results for 'tbl_DPM_InstalledUpdates'.
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    DBCC results for 'tbl_RM_DatasourceServerLock'.
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    DBCC results for 'tbl_AM_AgentTask_Alerts'.
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    DBCC results for 'tbl_RM_DatasourceServerLockTaskInfo'.
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    DBCC results for 'tbl_RM_ShadowCopyLocks'.
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    DBCC results for 'tbl_AHP_BackupSLAFailure'.
    There are 4 rows in 1 pages for object "tbl_AHP_BackupSLAFailure".
    DBCC results for 'tbl_MM_DataSet_Alerts'.
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    DBCC results for 'tbl_PRM_DatasourceConfigInfo'.
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    DBCC results for 'sys.queue_messages_1977058079'.
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    DBCC results for 'tbl_PRM_ReferencedTaskTrail'.
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    DBCC results for 'tbl_CM_FoundNamespaceElement'.
    There are 648 rows in 12 pages for object "tbl_CM_FoundNamespaceElement".
    DBCC results for 'tbl_PRM_ReferencedDatasourcesAlertsErrorDetails'.
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    DBCC results for 'sys.queue_messages_2009058193'.
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    DBCC results for 'tbl_CM_InquiryResult'.
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    DBCC results for 'tbl_PRM_BackupEvents'.
    There are 586 rows in 22 pages for object "tbl_PRM_BackupEvents".
    DBCC results for 'tbl_AHP_ProtectionGroupToDatasourceMapping'.
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    DBCC results for 'tbl_CM_Server'.
    There are 592 rows in 14 pages for object "tbl_CM_Server".
    DBCC results for 'sys.queue_messages_2041058307'.
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    DBCC results for 'tbl_MM_MediaPool_Alerts'.
    There are 0 rows in 1 pages for object "tbl_MM_MediaPool_Alerts".
    DBCC results for 'sys.filestream_tombstone_2073058421'.
    There are 0 rows in 0 pages for object "sys.filestream_tombstone_2073058421".
    DBCC results for 'sys.syscommittab'.
    There are 0 rows in 0 pages for object "sys.syscommittab".
    DBCC results for 'tbl_ACM_Files'.
    There are 1 rows in 2 pages for object "tbl_ACM_Files".
    DBCC results for 'sys.filetable_updates_2105058535'.
    There are 0 rows in 0 pages for object "sys.filetable_updates_2105058535".
    DBCC results for 'tbl_MM_Global_Library'.
    There are 4 rows in 1 pages for object "tbl_MM_Global_Library".
    DBCC results for 'tbl_PRM_CloudStagingAreaInfo'.
    There are 0 rows in 0 pages for object "tbl_PRM_CloudStagingAreaInfo".
    DBCC results for 'tbl_MM_BackupFailed_Alerts'.
    There are 19 rows in 1 pages for object "tbl_MM_BackupFailed_Alerts".
    DBCC results for 'tbl_MM_Global_IEPortResource'.
    There are 2 rows in 1 pages for object "tbl_MM_Global_IEPortResource".
    DBCC results for 'tbl_MM_Global_Drive'.
    There are 4 rows in 1 pages for object "tbl_MM_Global_Drive".
    CHECKDB found 0 allocation errors and 0 consistency errors in database 'DPMDB_DPM1'.
    DBCC execution completed. If DBCC printed error messages, contact your system administrator.

    25 апреля 2016 г. 15:36
  • Антон,

    без предистории (когда это началось? при каких условиях? были изменения в DPM? , свежая установка DPM или нет?), версий используемого ПО и примерной схемы инфрструктуры (первичный это или вторичный DPM ? и т.д.) сложно сразу дать ответ, поэтому вот несколько ссылок с похожей ошибкой и решением

    1) Moving a node between clusters might break secondary DPM service

    DPM Secondary Server Failure

    2) System Center Data Protection Manager Error Codes

    943

    Unable to connect to the DPM database because the database is in an inconsistent state.

    Contact your SQL Server administrator. In some cases, it may be necessary to restore the DPM database. If

    3) DPM Service Failed When Erasing a Tape


    Have a nice day !!!
    DPM 2012 R2: Remove Recovery Points
    DPM blog
    System Center
    Hyper-V

    26 апреля 2016 г. 12:04
    Модератор
  •  Ну установка вообще была свежей, правда уже практически год прошел, но все отлично работало, потом в какой-то момент стала появляться эта ошибка, причем даже не могу сказать из за чего примерно, поскольку ну максимум что делал, это устанавливал обновления для Windows 2012R2 ну еще и для DPM 2012 R2.

    Единственное, сама SQL база DPM лежит на отдельном SQL массиве, не локально одним словом.

    Ленты вообще отключил от Группы защиты.

    Сервер первичный, версия 4.2.1417.0
    26 апреля 2016 г. 13:38
  • данная ошибка " Event ID 943  from source MSDPM cannot be found" на что-то влияет: создание или восстановление резервных копий или отправка отчетов ?

    Почему спрашиваю, п.ч. у меня на некоторых серверах такая же есть, но все работает при этом. 


    Have a nice day !!!
    DPM 2012 R2: Remove Recovery Points
    DPM blog
    System Center
    Hyper-V

    Модератор
  •  Protection Group все что в них было, не бэкапилось, как нажимал синхронизацию или сделать точку восстановления, так появлялась эта ошибка и вся консоль закрывалась сразу.

    Но поскольку этот DPM был не критичный, мы переустановили его и сейчас по крайней мере можно зайти в консоль DPM и тебя не выкидывает.

    Пока писал ответ, параллельно восстанавливали работу DPM и наткнулись на такую вещь, что из за некоторых компьютеров, когда ты добавляешь их в группу защиты, опять возникает эта ошибка и все закрывается, как только удаляешь их из группы защиты, все нормализовывается. Впервые вижу такой баг.

    Не понятно, чем обычный компьютер пользователя с агентом DPM на борту, создает такие проблемы в работе DPM :\

    Но самое главное, что от этой проблемы избавились.


    • Помечено в качестве ответа Smirnov_Anton 13 мая 2016 г. 11:49
    • Изменено Smirnov_Anton 13 мая 2016 г. 11:51