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Exchange 2013 перестали подключатся из внешней сети через outlook и owa RRS feed

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    Попросили починить почту не работает полгода, с почтовым сервером не когда не работал, предыдущий админ ушел давно, все в одном домене стоит веб сервер на одном сервере почта на другом.

    win server 2012 r2

    Exchange 2013 перестали подключатся клиенты из внешней сети через outlook и owa, письма наружу и обратно ходят нормально,

    браузер пишет err_connection_rese

    думал проблема в сертификатах, один просрочен, но тогда он просто  ругался, а он разрывает соединение. Уже третью неделю ковыряюсь.

    подскажите как решить ? 

    тесть оутлуком, проверка автоконфигурации электронной почты говорит 

    автоматической настройки не удалось определить ваши параметры

    сертификат продлил не помогло, а старый сертификат просто удалить, он сейчас недействительный

    результат проверки remote connectivety analizer

    Microsoft Exchange Web Services Connectivity Tests

    Exchange Web Services synchronization, notification, availability, and Automatic Replies.

    Not all tests of Exchange Web Services tasks completed.

    Additional Details

    Elapsed Time: 1295 ms.

    Test Steps

    The Microsoft Connectivity Analyzer is attempting to test Autodiscover for testit@mydomen.ru.

    Testing Autodiscover failed.

    Additional Details

    Elapsed Time: 1295 ms.

    Test Steps

    Attempting each method of contacting the Autodiscover service.

    The Autodiscover service couldn't be contacted successfully by any method.

    Additional Details

    Elapsed Time: 1295 ms.

    Test Steps

    Attempting to test potential Autodiscover URL https://mydomen.ru:443/Autodiscover/Autodiscover.xml

    Testing of this potential Autodiscover URL failed.

    Additional Details

    Elapsed Time: 340 ms.

    Test Steps

    Attempting to resolve the host name mydomen.ru in DNS.

    The host name resolved successfully.

    Additional Details

    IP addresses returned: aaa.bbb.ccc.ddd

    Elapsed Time: 60 ms.

    Testing TCP port 443 on host mydomen.ru to ensure it's listening and open.

    The port was opened successfully.

    Additional Details

    Elapsed Time: 112 ms.

    Testing the SSL certificate to make sure it's valid.

    The SSL certificate failed one or more certificate validation checks.

    Additional Details

    Elapsed Time: 166 ms.

    Test Steps

    The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mydomen.ru on port 443.

    The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.

    Additional Details

    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.

    Elapsed Time: 137 ms.

    Attempting to test potential Autodiscover URL https://autodiscover.mydomen.ru:443/Autodiscover/Autodiscover.xml

    Testing of this potential Autodiscover URL failed.

    Additional Details

    Elapsed Time: 521 ms.

    Test Steps

    Attempting to resolve the host name autodiscover.mydomen.ru in DNS.

    The host name resolved successfully.

    Additional Details

    IP addresses returned: aaa.bbb.ccc.ddd

    Elapsed Time: 181 ms.

    Testing TCP port 443 on host autodiscover.mydomen.ru to ensure it's listening and open.

    The port was opened successfully.

    Additional Details

    Elapsed Time: 140 ms.

    Testing the SSL certificate to make sure it's valid.

    The SSL certificate failed one or more certificate validation checks.

    Additional Details

    Elapsed Time: 199 ms.

    Test Steps

    The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.mydomen.ru on port 443.

    The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.

    Additional Details

    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.

    Elapsed Time: 172 ms.

    Attempting to contact the Autodiscover service using the HTTP redirect method.

    The attempt to contact Autodiscover using the HTTP Redirect method failed.

    Additional Details

    Elapsed Time: 330 ms.

    Test Steps

    Attempting to resolve the host name autodiscover.mydomen.ru in DNS.

    The host name resolved successfully.

    Additional Details

    IP addresses returned: aaa.bbb.ccc.ddd

    Elapsed Time: 8 ms.

    Testing TCP port 80 on host autodiscover.mydomen.ru to ensure it's listening and open.

    The port was opened successfully.

    Additional Details

    Elapsed Time: 123 ms.

    The Microsoft Connectivity Analyzer is checking the host autodiscover.mydomen.ru for an HTTP redirect to the Autodiscover service.

    The Microsoft Connectivity Analyzer failed to get an HTTP redirect response for Autodiscover.

    Additional Details

    The URL specified in the location HTTP header was not HTTPS. URL: http://www.mydomen.ru HTTP Response Headers: Content-Length: 214 Content-Type: text/html; charset=UTF-8 Date: Fri, 02 Dec 2016 13:25:23 GMT Location: http://www.mydomen.ru Server: Microsoft-IIS/8.5 X-Powered-By: ASP.NET

    Elapsed Time: 198 ms.

    Attempting to contact the Autodiscover service using the DNS SRV redirect method.

    The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.

    Additional Details

    Elapsed Time: 34 ms.

    Test Steps

    Attempting to locate SRV record _autodiscover._tcp.mydomen.ru in DNS.

    The Autodiscover SRV record wasn't found in DNS.


    Additional Details

    Elapsed Time: 34 ms.



    1 декабря 2016 г. 5:36

Все ответы

  • Как видим, у вас не работает автообнаружение. Поэтому может некорректно работать Outlook. 

    OWA, скорее всего, настроен или опубликован некорректно. Про настройку можно посмотреть тут:

    https://technet.microsoft.com/ru-ru/library/dd298140%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396

    Вообще очень опасно браться за такую работу, если совсем ничего не понимаете в Exchange. Можете легко все доломать.

    Анализируйте логи серверов, изучайте exchange и не спешите.

    13 декабря 2016 г. 12:42