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Windows Store is blocked error code: 0x800704EC RRS feed

  • Вопрос

  • I am unable to open the Windows Store, every time I try to access the store it gives this message that I have included below. Any help would be much appreciated because I have no clue why this is being blocked. Here is a little bit of information about the PC set up: 

    • My PC is running Windows 10 Enterprise.
    • I have not made any changes to my PC.
    • We have Windows Intune, but even when we delete Intune the Windows Store will not work.
    • The PC is not connected to a Network domain.

    I am unable to attach the picture, but this link will take you to the picture.

    https://social.technet.microsoft.com/Forums/getfile/874382

    • Изменен тип CIS-03 9 июня 2016 г. 15:11
    9 июня 2016 г. 15:04

Ответы

  • Kate Li,

    I did change the permissions, but it did not help either. I ended up just having to to a refresh of the Windows 10. This was not the way that I wanted to fix it, but it did fix the problem. So, if anyone else has this problem and has tried the things above and it does not fix the problem then it might be best to just do a refresh of Windows 10. I know this is not the best way, but it does fix the problem. You will want to make sure that you take a full system image before so that you can recover any files that might get lost. Thanks for trying to help! I appropriate your time and thoughts that you gave me.

    • Помечено в качестве ответа CIS-03 14 июля 2016 г. 17:32
    14 июля 2016 г. 17:32

Все ответы

  • Hi,

    This issue can be caused that the Store is disabled by policy:

    Change the registry as below:


    HKEY_CURRENT_USER\Software\Policies\Microsoft\WindowsStore

    RemoveWindowsStore DWORD

    0 = Enable Store


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    10 июня 2016 г. 9:11
  • Kate,

    I have tried this and it does not fix my problem. I rebooted the computer to make sure that it was applied, but I still get the same error message.

    10 июня 2016 г. 13:35
  • Hi,

    What account you are using to sign into your Windows Store, Azure AD account or general Microsoft account.

    I consider that could the first one.

    Please try to run WSReset.exe on your PC to see if it can fix your issue by removing catch and other account in Windows Store.


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com


    16 июня 2016 г. 8:41
  • Hello,

    At first I was thinking it was a general account, but I do believe we have Azure AD, so that is what I would use to sign in. I have just tried the WSReset.exe, and I am still having the same problem. 

    **Edited**

    I just realized that you were asking about signing into the Windows Store. I am unable to even get into the store where I could sign in with any account. Right after I click on the Store icon it opens that error/block screen.

    • Изменено CIS-03 16 июня 2016 г. 19:44
    16 июня 2016 г. 13:06
  • Hi,

    According to current information, this issue could be caused the remaining old GP.

    Please contact your azure ad administrator to remove GP for Windows store. After that, you can try to clear your GP catch on your PC to see if we can fix this issue:

    Run cmd as admin:

    RD /S /Q "%WinDir%\System32\GroupPolicyUsers"
    RD /S /Q "%WinDir%\System32\GroupPolicy"
    gpupdate /force


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    17 июня 2016 г. 6:45
  • Kate Li,

    I have asked the Azure AD administrator and we are not pushing out any policies that would effect the Windows Store. I did run the commands like you said, but sadly they did not help. 

    Here are a few other things that I have tried that also failed.

    • Get-AppXPackage -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
    • and enabling the store in the Group Policy Editor.

    • Изменено CIS-03 17 июня 2016 г. 14:14
    17 июня 2016 г. 14:11
  • Hi,

    Please check the permission of WindowsApps folder and make sure that your current user account has permission to read and executed in:

    https://www.maketecheasier.com/access-windowsapps-folder-windows-10/

    You can check the ACL for this folder on my computer:

    PS C:\windows\system32> Get-Acl "C:\Program Files\WindowsApps" | Format-List


    Path   : Microsoft.PowerShell.Core\FileSystem::C:\Program Files\WindowsApps
    Owner  : NT SERVICE\TrustedInstaller
    Group  : NT SERVICE\TrustedInstaller
    Access : NT AUTHORITY\SYSTEM Allow  Write, ReadAndExecute, Synchronize
             NT AUTHORITY\SYSTEM Allow  268435456
             NT AUTHORITY\LOCAL SERVICE Allow  ExecuteFile, ReadAttributes, ReadPermissions, Synchronize
             NT AUTHORITY\LOCAL SERVICE Allow  ReadAndExecute, Synchronize
             NT AUTHORITY\NETWORK SERVICE Allow  ExecuteFile, ReadAttributes, ReadPermissions, Synchronize
             NT AUTHORITY\NETWORK SERVICE Allow  ReadAndExecute, Synchronize
             BUILTIN\Administrators Allow  ReadAndExecute, Synchronize
             NT SERVICE\TrustedInstaller Allow  268435456
             NT SERVICE\TrustedInstaller Allow  FullControl
             S-1-15-3-1024-3635283841-2530182609-996808640-1887759898-3848208603-3313616867-983405619-2501854
             -1610612736
             S-1-15-3-1024-3635283841-2530182609-996808640-1887759898-3848208603-3313616867-983405619-2501854
             ReadAndExecute, Synchronize
    Audit  :
    Sddl   : O:S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464G:S-1-5-80-956008885-3418522649-
             3292631-2271478464D:PAI(A;;0x1201bf;;;SY)(A;OICIIO;GA;;;SY)(A;;FX;;;LS)(A;OICIIO;0x1200a9;;;LS)(
             OICIIO;0x1200a9;;;NS)(A;OICI;0x1200a9;;;BA)(A;CIIO;GA;;;S-1-5-80-956008885-3418522649-1831038044
             71478464)(A;;FA;;;S-1-5-80-956008885-3418522649-1831038044-1853292631-2271478464)(A;OICIIO;GXGR;
             4-3635283841-2530182609-996808640-1887759898-3848208603-3313616867-983405619-2501854204)(A;;0x12
             3-1024-3635283841-2530182609-996808640-1887759898-3848208603-3313616867-983405619-2501854204)


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    7 июля 2016 г. 14:32
  • Kate Li,

    I did change the permissions, but it did not help either. I ended up just having to to a refresh of the Windows 10. This was not the way that I wanted to fix it, but it did fix the problem. So, if anyone else has this problem and has tried the things above and it does not fix the problem then it might be best to just do a refresh of Windows 10. I know this is not the best way, but it does fix the problem. You will want to make sure that you take a full system image before so that you can recover any files that might get lost. Thanks for trying to help! I appropriate your time and thoughts that you gave me.

    • Помечено в качестве ответа CIS-03 14 июля 2016 г. 17:32
    14 июля 2016 г. 17:32