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Нет возможности ответить на входящий вызов коммуникатором. RRS feed

  • Вопрос

  • Здравствуйте.
    Прошу помощи. Настроили конвергенцию OCS и Нортел. Вызовы ходят входящие и исходящие.
    Проблема в следующем: при входящем вызове звонит телефон и всплывает окно коммуникатора.
    При нажатии на всплывающее окно вызов отвечается телефоном, т.е. на телефоне включается громкая связи и разговор идет по телефону, при этом статус на коммуникаторе устанавливается в занято.
    В всплывающем окне нет возможности выбрать каким образом отвечать на вызов, можно только нажать и при этом ответить телефоном, либо можно сделать форвард или отбить вызов.
    В какую сторону копать?
    Спасибо.
    27 мая 2009 г. 9:06

Все ответы

  • Больше всего похожк, что у пользователя OCS в настройках выбран режим RCC. в этом случае копать нужно в ту часть документации где описано как правильно выставить для пользователя режим Enterprise Voice + PBX integration

    27 мая 2009 г. 9:45
  • Здравствуйте, Александр.
    В настройках пользователя выставлено Enable Enterprise Voice и Enable PBX integration.
    А по этому логу можете подсказать в чем проблема?

    Via: SIP/2.0/TLS 10.30.5.13:5061;branch=z9hG4bK6217FA22.A75A9353;branched=FALSE;ms-internal-info="baW4iKiABQ8mroLiqe9cGVM2aGEw2nWpNTz82GSQAA"

    Proxy-Authentication-Info: Kerberos rspauth="602306092A864886F71201020201011100FFFFFFFF7E4D6C351256AA5B77FF10816C0BD59B", srand="FF3DA785", snum="17", opaque="BA09F82B", qop="auth", targetname="sip/l-mocs.domain.local", realm="SIP Communications Service"

    Max-Forwards: 68

    Via: SIP/2.0/TCP 10.30.5.14;branch=z9hG4bK5769FE00.A638DEB9;branched=TRUE;ms-received-port=5060;ms-received-cid=200

    Content-Length: 696

    Via: SIP/2.0/TCP 10.30.13.10:5060;branch=z9hG4bK-91d16-2399a0ac-1851f293;ms-received-port=4719;ms-received-cid=2C00

    From: <sip:1717;phone-context=cdp.udp@domain.local>;tag=1e9cff20-a0d1e0a-13c4-40030-91cf2-6736e5d6-91cf2

    To: "МаксРитрєРѕ ёС‚СРќРёРє Никитр°РµРІРёС‡"<sip:myname@domain.local>;tag=b71e70f17e;epid=0900e104f6

    Call-ID: a7bc747ac9ee46289565062b37e64fdd

    CSeq: 1 INFO

    Content-Disposition: signal;handling=required

    Supported: 100rel,x-nortel-sipvc,replaces,timer

    User-Agent: Nortel CS1000 SIP GW release_5.0 version_sse-5.50.12

    Contact: <sip:1717;phone-context=cdp.udp@domain.local:5060;maddr=10.30.13.10;transport=tcp;x-nt-net-feature=x-nt-redirect;x-nt-redirect=redirect-server>

    Content-Type: application/csta+xml



    <?xml version="1.0" encoding="UTF-8"?><DeliveredEvent xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><monitorCrossRefID>62</monitorCrossRefID><connection><callID>15483</callID><deviceID>tel: +74957771717 ;ext=1717</deviceID></connection><alertingDevice><deviceIdentifier>tel: +74957771717 ;ext=1717</deviceIdentifier></alertingDevice><callingDevice><deviceIdentifier>tel:8413;phone-context=dialstring</deviceIdentifier></callingDevice><calledDevice><deviceIdentifier>tel: +74957771717 ;ext=1717</deviceIdentifier></calledDevice><lastRedirectionDevice><notRequired /></lastRedirectionDevice><localConnectionInfo>alerting</localConnectionInfo><cause>normal</cause></DeliveredEvent>
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: End of Data Received - 10.30.5.13:5061 (To Local Address: 10.30.5.15:4621) 2099 bytes
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: SIP_STACK::FindProviderSAContext SA_CONTEXT found:sip/l-mocs.domain.local- 000C0660, SA list entry 01F56980, this 01EA0048
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: SIP_MSG_PROCESSOR::GetSAListEntry SA [000C0660] targetname sip/l-mocs.domain.local, auth 8, this 0321F05C
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: SIP_MSG_PROCESSOR::AddSAToList found SA [000C0660] from list entry [031E7320] with TargetName: sip/l-mocs.domain.local Auth: 8 , this 0321F05C
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: SIP_MSG_PROCESSOR::GetSAListEntry SA [000C0660] targetname sip/l-mocs.domain.local, auth 8, this 0321F05C
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: verified buffer: <Kerberos><FF3DA785><17><SIP Communications Service><sip/l-mocs.domain.local><a7bc747ac9ee46289565062b37e64fdd><1><INFO><sip:1717;phone-context=cdp.udp@domain.local><1e9cff20-a0d1e0a-13c4-40030-91cf2-6736e5d6-91cf2><sip:myname@domain.local><b71e70f17e><><><>-length-259. signature:602306092A864886F71201020201011100FFFFFFFF7E4D6C351256AA5B77FF10816C0BD59B
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: signed buffer: <Kerberos><499477c7><15><SIP Communications Service><sip/l-mocs.domain.local><a7bc747ac9ee46289565062b37e64fdd><1><INFO><sip:1717;phone-context=cdp.udp@domain.local><1e9cff20-a0d1e0a-13c4-40030-91cf2-6736e5d6-91cf2><sip:myname@domain.local><b71e70f17e><><><><200> - length- 264. SSPI context:882736-26237184.
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Sending Packet - 10.30.5.13:5061 (From Local Address: 10.30.5.15:4621) 1120 bytes:
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: SIP/2.0 200 OK

    Via: SIP/2.0/TLS 10.30.5.13:5061;branch=z9hG4bK6217FA22.A75A9353;branched=FALSE;ms-internal-info="baW4iKiABQ8mroLiqe9cGVM2aGEw2nWpNTz82GSQAA"

    Via: SIP/2.0/TCP 10.30.5.14;branch=z9hG4bK5769FE00.A638DEB9;branched=TRUE;ms-received-port=5060;ms-received-cid=200

    Via: SIP/2.0/TCP 10.30.13.10:5060;branch=z9hG4bK-91d16-2399a0ac-1851f293;ms-received-port=4719;ms-received-cid=2C00

    From: <sip:1717;phone-context=cdp.udp@domain.local>;tag=1e9cff20-a0d1e0a-13c4-40030-91cf2-6736e5d6-91cf2

    To: "Максименко Дмитрий Николаевич"<sip:myname@domain.local>;tag=b71e70f17e;epid=0900e104f6

    Call-ID: a7bc747ac9ee46289565062b37e64fdd

    CSeq: 1 INFO

    Contact: <sip:myname@domain.local;opaque=user:epid:QYMTduGQ5lGdMJQ3jSfmqQAA;gruu>

    User-Agent: UCCAPI/3.5.6907.0 OC/3.5.6907.0 (Microsoft Office Communicator 2007 R2)

    Proxy-Authorization: Kerberos qop="auth", realm="SIP Communications Service", opaque="BA09F82B", targetname="sip/l-mocs.domain.local", crand="499477c7", cnum="15", response="602306092a864886f71201020201011100ffffffff194fa3860a3f668865203ff402ae17d2"

    Content-Length: 0




    05/27/2009|15:46:25.324 CC8:A64 INFO  :: End of Sending Packet - 10.30.5.13:5061 (From Local Address: 10.30.5.15:4621) 1120 bytes
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: ASYNC_SOCKET::InternalSend no compression, BytesLeft = 1120, BytesToSend = 1120, cbDataToEncryptSize = 1120, psDataToEncrypt = 031EB008
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: - encrypted buffer length: 1141 bytes.  First 8 bytes:
    05/27/2009|15:46:25.324 CC8:A64 TRACE ::     17 03 01 04 70 CC 3E 39  :....pМ>9
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: ASYNC_SOCKET::SendOrQueueIfSendIsBlocking sending sendBuffer 031F4C98, this 01ED7928, pSendBuffer->m_BufLen = 1141
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: ASYNC_SOCKET::SendHelperFn sendBuffer 031F4C98 sent, this 01ED7928, m_BytesSent = 1141, pSendBuffer->m_BufLen = 1141
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: CUccRemoteCallControlEndpoint::NotifyIncomingInfo - Handling event DeliveredEvent with CSeq 1
    05/27/2009|15:46:25.324 CC8:A64 WARN  :: CUccRemoteCallControlEndpoint::FindSessionByCallID - Failed to find session for call-id=15483
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: CUccRemoteCallControlEndpoint::CreateIncomingSession[00147420]-call-id=15483,LocalDynamic=tel: +74956... ;ext=1717,LocalStatic=tel: +74957771717 ;ext=1717,Remote=tel:8413;phone-context=dialstring
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: CUccSessionParticipantEndpoint::SetInternalId - Can't set internal ID to tel: +74957771717 ;ext=1717
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: CUccSession::InternalAddParticipant - Adding participant tel:8413;phone-context=dialstring
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: CUccSessionParticipant::InternalSetState [01F75B48] - state: 0x1->0x2
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::get_Host
    05/27/2009|15:46:25.324 CC8:A64 TRACE :: Condition failed with 80ee0061: 'm_spSipUriData && m_spSipUriData->GetIsInitialized()'
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [- Log message too long!
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [- Log message too long!
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:25.324 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:25.324 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:28.339 CC8:A64 INFO  :: Function: CUccUri::get_Host
    05/27/2009|15:46:28.339 CC8:A64 TRACE :: Condition failed with 80ee0061: 'm_spSipUriData && m_spSipUriData->GetIsInitialized()'
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUri::get_Host
    05/27/2009|15:46:28.355 CC8:A64 TRACE :: Condition failed with 80ee0061: 'm_spSipUriData && m_spSipUriData->GetIsInitialized()'
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: CUccUri::Initialize for [- Log message too long!
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: TEL_URL::CreateTelUriW
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = spTelUri->Initialize(wszUri, fStrictUriCheck, fIsFromToUri)
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: CUccUri::Initialize for [8413] failed 80ee0012
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUri::InternalCreate
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Initialize
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUri::Create
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT failed: 80ee0012 = hr. CUccUri::Create
    05/27/2009|15:46:28.355 CC8:A64 INFO  :: Function: CUccUriManager::ParseUri
    05/27/2009|15:46:28.355 CC8:A64 ERROR :: HRESULT API failed: 80ee0012 = CUccUri::Create( pbstrUri, &spUccUri )
    05/27/2009|15:46:31.980 CC8:A64 TRACE :: SIP_STACK::FindProviderSAContext SA_CONTEXT found:sip/l-mocs.domain.local- 000C0660, SA list entry 01F56980, this 01EA0048
    05/27/2009|15:46:31.980 CC8:A64 TRACE :: signed buffer: <Kerberos><f55d79f7><16><SIP Communications Service><sip/l-mocs.domain.local><a7bc747ac9ee46289565062b37e64fdd><5><INFO><sip:myname@domain.local><b71e70f17e><sip:1717;phone-context=cdp.udp@domain.local><1e9cff20-a0d1e0a-13c4-40030-91cf2-6736e5d6-91cf2><><><> - length- 259. SSPI context:882736-26237184.
    05/27/2009|15:46:31.980 CC8:A64 INFO  :: Sending Packet - 10.30.5.13:5061 (From Local Address: 10.30.5.15:4621) 1363 bytes:
    05/27/2009|15:46:31.980 CC8:A64 INFO  :: INFO sip:1717;phone-context=cdp.udp@domain.local:5060;maddr=10.30.13.10;transport=tcp;x-nt-net-feature=x-nt-redirect;x-nt-redirect=redirect-server SIP/2.0


    • Изменено samidster 27 мая 2009 г. 12:03
    27 мая 2009 г. 11:59
  • Боюсь по логу помочь не смогу. Тем более вы даже не указали на каком сервере / рабочей станции его получили.
    По опыту интеграции OCS-CS1000 такие вещи нужно смотреть вживую. причем специалистам по MS и Nortel вместе.

    Посмотрите, можете ли вы выбрать коммуникатор в качестве вызывающего устройства. Выбрать можно, например, в меню позвонить.
    Если возможность есть, значит звонок приходит только через RCC, но не через mediation.
    В этом случае, полагаю в России только у Михаила Шишкина из Nortel хватит опыта недрений, чтоб помочь удаленно :-)
    Надеюсь я ошибаюсь и вам помогут.
    А так, траблшутинг  из серии "от получаса до недели". Читать документацию, проверить все значения. Потом заняться локализацией ошибки и просмотром журналов.

    27 мая 2009 г. 12:46