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  Clearing Skype for Business Cache in Windows

  1. Log out of Skype for Business
  2. Delete any sign-in information
  3. Exit Skype for Business
  4. Navigate to Users > [Your Username] > AppData > Local > Microsoft > Office > 15.0 > Lync
  5. Delete the sip_profileName folder
  6. Delete all files in Tracing folder.  Do not delete the folder itself
  7. Navigate to Users > [Your Username] > AppData > Local > Microsoft > Office > 16.0 > Lync
  8. Delete the sip_profileName folder
  9. Delete all files in Tracing folder.  Do not delete the folder itself
  10. Open the command prompt and run ipconfig /flushdns

  Clearing Skype for Business Cache in macOS

  1. Log out of and quit Skype for Business
  2. Go to Finder
  3. Press Command+Shift+G or click Go > Go to Folder
  4. Type ~/library and press Return
  5. Delete the following bold files:
     • Containers > com.microsoft.SkypeForBusiness
     • Internet Plug-Ins > MeetingJoinPlugin.plugin
     • Logs > LwaTracing
     • Saved Application State > com.microsoft.SkypeForBusiness.savedState
     • Preferences > com.microsoft.skypeforbusiness.plugin.plist
  6. Open Keychain Access from the /Applications/Utilities folder
  7. Delete all keychains starting with Skype for Business

  ---

  MCITP, MCSE. Regards, Oleg

  • Помечено в качестве ответа dunizia 10 апреля 2019 г. 9:02

  2 апреля 2019 г. 14:26

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