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Ошибка установки Rollup 3 для Exchange 2007 SP1 RRS feed

  • Вопрос

  • ДВС,

    Кто нибудь сталкивался с подобной проблемой....

    Windows 2003 SP2 R2 + All Critical Updates

    Exchange 2007 SP1 (без Rollup 1/2)

    Сервер находиться в кластере CCR.

     

    При попытке установки Rollup 3 получаю такую ошибку в Applications logs:

    Error when installing Rollup 3 on CCR

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1024
    Date:  22.07.2008
    Time:  12:39:21
    User:  XXXX\administrator
    Computer: SRVEXND2
    Description:
    Product: Microsoft Exchange Server - Update '{D92DF52D-1A40-4320-BAA7-5F6B41EDF900}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.   

     

     

    При включении подробного логирования установшика получаем следующую картину:

    Code Snippet

    === Verbose logging started: 22.07.2008  13:01:29  Build type: SHIP UNICODE 3.01.4000.4042  Calling process: C:\WINDOWS\System32\msiexec.exe ===
    MSI (c) (24:80) [13:01:29:611]: Resetting cached policy values
    MSI (c) (24:80) [13:01:29:611]: Machine policy value 'Debug' is 0
    MSI (c) (24:80) [13:01:29:611]: ******* RunEngine:
               ******* Product: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (24:80) [13:01:29:611]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (24:80) [13:01:29:627]: Cloaking enabled.
    MSI (c) (24:80) [13:01:29:627]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (24:80) [13:01:29:627]: End dialog not enabled
    MSI (c) (24:80) [13:01:29:627]: Original package ==> c:\WINDOWS\Installer\86b64.msi
    MSI (c) (24:80) [13:01:29:627]: Package we're running from ==> c:\WINDOWS\Installer\86b64.msi
    MSI (c) (24:80) [13:01:29:658]: APPCOMPAT: looking for appcompat database entry with ProductCode '{24B2C164-DE66-44FE-B468-A46D9D5E6B31}'.
    MSI (c) (24:80) [13:01:29:674]: APPCOMPAT: no matching ProductCode found in database.
    MSI (c) (24:80) [13:01:29:674]: MSCOREE not loaded loading copy from system32
    MSI (c) (24:80) [13:01:29:674]: Opening existing patch 'c:\WINDOWS\Installer\41a1f2.msp'.
    MSI (c) (24:80) [13:01:29:736]: Original patch ==> c:\Distr\Exchange2007-KB935999-x64-EN.msp
    MSI (c) (24:80) [13:01:29:736]: Patch we're running from ==> C:\DOCUME~1\ADMINI~1.AGR\LOCALS~1\Temp\289096.msp
    MSI (c) (24:80) [13:01:29:736]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'c:\Distr\Exchange2007-KB935999-x64-EN.msp' against software restriction policy
    MSI (c) (24:80) [13:01:29:736]: SOFTWARE RESTRICTION POLICY: c:\Distr\Exchange2007-KB935999-x64-EN.msp has a digital signature
    MSI (c) (24:80) [13:01:30:002]: SOFTWARE RESTRICTION POLICY: c:\Distr\Exchange2007-KB935999-x64-EN.msp is permitted to run at the 'unrestricted' authorization level.
    MSI (c) (24:80) [13:01:30:002]: SequencePatches starts. Product code: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}, Product version: 8.1.240.6, Upgrade code: {176A0BF3-6A69-4EEB-95D6-F67F0E9751E0}, Product language 1033
    MSI (c) (24:80) [13:01:30:002]: 3.0 patch {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} is of type QFE
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER WARNING: c:\Distr\Exchange2007-KB935999-x64-EN.msp patch will not be sequenced because it does not contain any transform that may apply to product!
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: verifying the applicability of QFE patch {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} against product code: {24B2C164-DE66-44FE-B468-A46D9D5E6B31}, product version: 8.1.240.6, product language 1033 and upgrade code: {176A0BF3-6A69-4EEB-95D6-F67F0E9751E0}
    MSI (c) (24:80) [13:01:30:018]: Validating transform 'E12_DAT_RTMToE12_DAT_UPG' with validation bits 0x923
    MSI (c) (24:80) [13:01:30:018]: Transform 'E12_DAT_RTMToE12_DAT_UPG' is valid.
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: QFE patch {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} is applicable.
    MSI (c) (24:80) [13:01:30:018]: The original #_QFESequence table:
    MSI (c) (24:80) [13:01:30:018]: PatchGUID: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} ResultantVersion: 8.1.240.6 PatchFamily: E12_DAT Sequence: 8.1.263.1 Type: QFE
    MSI (c) (24:80) [13:01:30:018]: The pre-sorted #_QFESequence table: - this is useful to see if patches had been ordered correctly within resultant versions and patch families
    MSI (c) (24:80) [13:01:30:018]: PatchGUID: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} ResultantVersion: 8.1.240.6 PatchFamily: E12_DAT Sequence: 8.1.263.1 VersionOrder: 0 SequenceOrder: 0 Type: QFE
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: The initial #_Predecessor table:
    MSI (c) (24:80) [13:01:30:018]: PatchFamily: E12_DAT, PatchGUID: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18}, Predecessor GUID: NULL
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: Step 1
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: patch {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} (PatchFamily E12_DAT) will be sequenced.
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: The resulting #_OrderedGUIDs table:
    MSI (c) (24:80) [13:01:30:018]: Patch: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} Order: 0 (Family: E12_DAT)
    MSI (c) (24:80) [13:01:30:018]: The ordered #_QFESequence table: - has the final sequence of QFEs.  It lists each PatchGUID only once.
    MSI (c) (24:80) [13:01:30:018]: PatchGUID: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} ResultantVersion: 8.1.240.6 PatchFamily: E12_DAT Sequence: 8.1.263.1 Order: 0
    MSI (c) (24:80) [13:01:30:018]: PATCH SEQUENCER: there's no supersedence information available, so no patches will be superseded.
    MSI (c) (24:80) [13:01:30:018]: SequencePatches returns success.
    MSI (c) (24:80) [13:01:30:018]: Final Patch Application Order:
    MSI (c) (24:80) [13:01:30:018]: {E3B8F8E3-88C8-4F9B-B495-8B039EF7EF18} -
    MSI (c) (24:80) [13:01:30:018]: Other Patches:
    MSI (c) (24:80) [13:01:30:018]: Unknown\Absent: {D92DF52D-1A40-4320-BAA7-5F6B41EDF900} - c:\Distr\Exchange2007-KB935999-x64-EN.msp
    The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer an
    d that you have the correct upgrade patch.
    c:\WINDOWS\Installer\86b64.msi
    MSI (c) (24:80) [13:01:30:018]: Product: Microsoft Exchange Server - Update '{D92DF52D-1A40-4320-BAA7-5F6B41EDF900}' could not be installed. Error code 1642. Additional information is available in the log file C:\DOCUME~1\ADMINI~1.AGR\LOCALS~1\Temp\MSI89095.LOG.

    MSI (c) (24:80) [13:01:30:018]: Note: 1: 1708
    MSI (c) (24:80) [13:01:30:018]: Note: 1: 2729
    MSI (c) (24:80) [13:01:30:018]: Note: 1: 2729
    MSI (c) (24:80) [13:01:30:018]: Product: Microsoft Exchange Server -- Installation failed.

    MSI (c) (24:80) [13:01:30:033]: Attempting to delete file C:\DOCUME~1\ADMINI~1.AGR\LOCALS~1\Temp\289096.msp
    MSI (c) (24:80) [13:01:30:033]: MainEngineThread is returning 1642
    === Verbose logging stopped: 22.07.2008  13:01:30 ===

     

     

    Плюнул на установку Rollup 3 и решил проверить встанет ли Rollup 1 или Rollup 2.

    Первый встал без проблем!

    при запуске второго та же ошибка что и при установке третьего.

    Error when installing Rollup 2

    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1024
    Date:  22.07.2008
    Time:  13:08:03
    User:  XXXX\administrator
    Computer: SRVEXND2
    Description:
    Product: Microsoft Exchange Server - Update '{09679EB4-B32D-4F10-88C9-34299B366C5B}' could not be installed. Error code 1642. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

     

     

    у кого какие мысли на этот счет? Smile

    как я понимаю все упирается в эту строчку:

    Code Snippet

    APPCOMPAT: no matching ProductCode found in database.

     

    Есть варианты "перестроить" эту БД?

    PS установка естественно на неактивной ноде с правами администратора локального и домена.

    • Перемещено Hengzhe Li 18 марта 2012 г. 5:50 forum merge (От:Exchange Server 2007)
    22 июля 2008 г. 11:07

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