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Shut down unexpectedly RRS feed

  • Общие обсуждения

  •  

    Помогите!!!!!!

    Мой ноутбук не может завершить работу нормально, только после выдачи  ошибки и повторной перезагрузки.

     

    Product
    Windows

    Problem
    Shut down unexpectedly


    Status
    Report Sent

    Problem signature
    Problem Event Name: BlueScreen

    Windows NT Version 6.0 Build: 6000

    Product (0x3): Windows Vista (TM) Home Premium

    Edition: HomePremium

    BuildString: 6000.16584.x86fre.vista_gdr.071023-1545

    Flavor: Multiprocessor Free

    Architecture: X86

    LCID: 1033


    roblem signature

    Problem Event Name: BlueScreen

    OS Version: 6.0.6000.2.0.0.768.3

    Locale ID: 1033


    Files that help describe the problem (some files may no longer be available)

    Mini032108-01.dmp

    sysdata.xml

    Version.txt


    View a temporary copy of these files

    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


    Extra information about the problem



    CCode: 9f

    BCP1: 00000003

    BCP2: 82F425B0

    BCP3: 84FF8030

    BCP4: 834F8008

    OS Version: 6_0_6000

    Service Pack: 0_0

    Product: 768_1

    Server information: 361f36af-09ff-4092-a6f6-5e37150efe90


    http://img135.imageshack.us/img135/9080/im000287xn3.jpg

    22 марта 2008 г. 11:28

Все ответы

  • После чего появились такие проблемы?
    22 марта 2008 г. 17:10
  • После подключения к интернету , провайдер Корбина.

     

    Просмотрела информацию на различных англ. язычных форумах, оказывается такая проблема существует не только у меня отдной.

     

    Написала письмо к разработчикам Microsoft.  об оказании помощи в решении проблемы.......

     

    получила ответ -

     

    Hello,

     

    Thank you for contacting Microsoft Customer Service.

     

    I understand that your Windows Vista Home Premium based computer shutdowns unexpectedly. I will help you to reach appropriate resource.

     

    From the information you have provided in your message, I found that you are located in Russia. If you have purchased the Microsoft product in Russia, your best resource for support is the Microsoft Russia subsidiary.

     

    There are significant programming differences between North America and localized versions of software. You will be best assisted by the subsidiary that specializes in the version. You can locate contact information for the Russia subsidiary from the following web site:

    http://www.microsoft.com/worldwide/phone/contact.aspx?country=Russia

     

    I hope the above information is helpful.

     

    Thank you,

    22 марта 2008 г. 17:45