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Проблема авторизации Lync 2013 RRS feed

  • Вопрос

  • Имеется: MS Lync Server 2010 4.0.7577.0, стоит на MS Windows Server 2008 R2. Контролер домена: MS Windows 2008 SP2. Пользователи используют на рабочих местах Lync client 2010, 2013, скачанные последние доступные версии (OS: MS Windows 7 Enterprise или MS Windows 8.1 Enterprise).

    Проблема: Периодически пользователи не могу запустить Lync 2013 (ошибка авторизации, неправильный логин или пароль). При этом, если запустить Lync 2010, то он загрузится без ошибок. Закономерности почему на одних ПК запускается Lync 2013, а на других он не авторизует при запуске учетную запись пользователя, не выявлено. 

    Прошу совета, в чем же может быть причина. 

    3 ноября 2015 г. 10:15

Ответы

  •   Здравствуйте,

     Можете протестировать, в случае что у вас Lyncdiscover.domain.ru и Lyncdiscoverinternal.domain.ru записи публикуются на внутреннем сервере DNS, удалить запись Lyncdiscover.domain.ru от внутреннего сервера DNS.


    6 ноября 2015 г. 10:15
  •  Здравствуйте,

    Я рад что рекомендация успела решить возникшую ситуацию. Я поискал в нашу базу  данных инциденты с подобной ошибкой :

    </ExecuteWithWindowsOrNoAuthInternal>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".


    9 ноября 2015 г. 9:30

Все ответы

  • Добрый день,

    Напишите версию Lync 2013 и какую ошибку или предупреждение получаете во время инцидента в журнале событий.

    4 ноября 2015 г. 8:21
  • Lync 2013 (15.0.4693.1000) MSO (15.0.4420.1017), 64-разрядная версия

    Лог lync 2013 - SCT_Lync_0.log

    17:51:28.018 T#8624 Created compatibility RootTools thread pool (prio P.N, id 0x2d13c90, thread min 4 max 50)
    17:51:28.018 T#8624 S.1 Strand created, served by P.N id 0x2d13c90
    17:51:28.018 T#8624 [ClientTelemetry].[INFO]:[SCT]:Initialize TelemetryManager
    17:51:28.018 T#3952 SPL: threadWinEntry: Thread is at Win32 priority 0.
    17:51:28.018 T#3952 SPL: Thread auf::ThreadPoolManager starting
    17:51:28.025 T#8624 S.2 Strand created, served by P.N id 0x2d13c90
    17:51:28.026 T#8624 [ClientTelemetry].[WARN]:[SCT]:ResourceManager is not using. dependencies version is 3
    17:51:28.026 T#8624 [ClientTelemetry].[INFO]:[SCT]:TelemetryManager initialized successfully
    17:51:28.026 T#8624 [ClientTelemetry].[INFO]:[SCT]:Start TelemetryManager
    17:51:28.028 T#8624 [ClientTelemetry].[INFO]:[OLS]open file [C:\Users\user\AppData\Local\Microsoft\Office\15.0\Lync\Tracing\SCT_Offline_Storage_Lync_0.dat] suc
    17:51:28.031 T#8624 [ClientTelemetry].[INFO]:[SCT]:Start TelemetryManager Successfully
    18:09:29.849 T#8624 [ClientTelemetry].[INFO]:[SCT]:Stop TelemetryManager
    18:09:29.849 T#8624 [ClientTelemetry].[INFO]:[SCT]:In Stop TelemetryManager:clean resources...
    18:09:29.849 T#8624 [ClientTelemetry].[INFO]:[OLS]close file suc
    18:09:29.849 T#8624 [ClientTelemetry].[INFO]:[SCT]:Stop TelemetryManager Successfully.
    18:09:29.865 T#8624 S.1 Strand retiring
    18:09:29.880 T#8624 S.2 Strand retiring


    Лог Lync 2013 - Lync-UccApi-0.UccApilog


    11/05/2015|17:51:30.115 2598:21B0 INFO  :: ********************************************************************************
    ********************************************************************************
    #######  module=UccApi flavor=fre version=15.0.4687.1000 ######
    ************************************************************************************************************************
    ****************************************

    11/05/2015|17:51:30.146 2598:21B0 INFO  :: Initialization flags (100)
    11/05/2015|17:51:33.566 2598:21B0 TRACE :: CUccMediaManagerEventAdapter::Initialize Start Initialize message handler(...)
    11/05/2015|17:51:33.582 2598:21B0 TRACE :: CUccMediaManagerEventAdapter::Initialize End Initialize message handler(...)
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#btiahiddevice#8&1406339d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::AddHidDevice - CreateFile(\\?\hid#vid_046d&pid_c52b&mi_00#8&7bdbabd&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) failed with 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::EnumerateHidDevices - AddHidDevice failed 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::AddHidDevice - CreateFile(\\?\hid#vid_046d&pid_c52b&mi_01&col01#8&2b94f87f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) failed with 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::EnumerateHidDevices - AddHidDevice failed 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_01&col02#8&2b94f87f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_01&col03#8&2b94f87f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_01&col04#8&2b94f87f&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_02&col01#8&13d16c3a&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_02&col02#8&13d16c3a&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#vid_046d&pid_c52b&mi_02&col03#8&13d16c3a&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::AddHidDevice - CreateFile(\\?\hid#{00001124-0000-1000-8000-00805f9b34fb}_vid&000209da_pid&80f0&col01#8&1060b6e7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}) failed with 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::EnumerateHidDevices - AddHidDevice failed 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::AddHidDevice - CreateFile(\\?\hid#{00001124-0000-1000-8000-00805f9b34fb}_vid&000209da_pid&80f0&col02#8&1060b6e7&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}) failed with 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 ERROR :: CHidManager::EnumerateHidDevices - AddHidDevice failed 0x80070005
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: CHidManager::AddHidDevice - HID device <\\?\hid#{00001124-0000-1000-8000-00805f9b34fb}_vid&000209da_pid&80f0&col03#8&1060b6e7&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}> is not a telephony device
    11/05/2015|17:51:33.582 2598:21B0 INFO  :: MediaManager found 5 devices
    11/05/2015|17:51:33.597 2598:21B0 INFO  :: Function: CUccAudioMediaDevice::InternalInitialize
    11/05/2015|17:51:33.597 2598:21B0 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
    11/05/2015|17:51:33.597 2598:21B0 INFO  :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to 4- - Log message too long!
    11/05/2015|17:51:33.820 2598:21B0 INFO  :: Function: CUccAudioMediaDevice::InternalInitialize
    11/05/2015|17:51:33.820 2598:21B0 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
    11/05/2015|17:51:33.820 2598:21B0 INFO  :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to 2- - Log message too long!
    11/05/2015|17:51:33.900 2598:21B0 INFO  :: Function: CUccAudioMediaDevice::InternalInitialize
    11/05/2015|17:51:33.900 2598:21B0 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
    11/05/2015|17:51:33.900 2598:21B0 INFO  :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to 4- - Log message too long!
    11/05/2015|17:51:33.916 2598:21B0 INFO  :: Function: CUccAudioMediaDevice::InternalInitialize
    11/05/2015|17:51:33.916 2598:21B0 ERROR :: HRESULT API failed: 80004005 = hr. ParsePidVidMi
    11/05/2015|17:51:33.916 2598:21B0 INFO  :: CUccAudioMediaDevice::InternalInitialize - DisplayName set to 4- - Log message too long!
    11/05/2015|17:51:33.933 2598:21B0 INFO  :: CUccVideoMediaDevice::InternalInitialize - HP HD Webcam [Fixed] camera with no special marks
    11/05/2015|17:51:33.933 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#{0.0.0.00000000}.{6558b18a-4bc1-4e0e-927d-4a66a79446cf}# has EndpointID or not
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000#4&259f9d07&0&0301#{0.0.0.00000000}.{aebb53a8-f0bd-41f2-84c6-4cd007830b54}# has EndpointID or not
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101&REV_1000#4&259f9d07&0&0301#
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#{0.0.1.00000000}.{4dcef059-3254-4844-8457-e17c9152b065}# has EndpointID or not
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Checking if PnpName \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#{0.0.1.00000000}.{6c0c1f24-20b2-4d05-b246-a31a277800de}# has EndpointID or not
    11/05/2015|17:51:34.027 2598:21B0 INFO  :: CUccMediaDeviceManager::UpdateTelDeviceAdded - Found endpointID. PnpName without EndpointID is \\?\HDAUDIO#FUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C17F7&REV_1001#4&259f9d07&0&0001#
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = LG ULTRAWIDE (2- - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 TRACE :: CUccMediaDeviceManager::LoadDeviceVolumeCollection: Volume for deviceid = LG ULTRAWIDE (2- - Log message too long!
    11/05/2015|17:51:34.027 2598:21B0 ERROR :: CUccMediaDeviceManager::LoadCustomTelephonyDeviceCollection: HRESULT failed: 80070002 = hr. Audio capture
    11/05/2015|17:51:34.027 2598:21B0 ERROR :: CUccMediaDeviceManager::LoadCustomTelephonyDeviceCollection: HRESULT failed: 80070002 = hr. Audio capture
    11/05/2015|17:51:34.027 2598:21B0 WARN  :: We did not find device based on Name and Moniker match. Let's try to find device based on only name match
    11/05/2015|17:51:34.042 2598:21B0 INFO  :: CUccMediaDeviceManager::FireTelephonyDeviceCollectionChanged - Telephony device was added type=0x8 name=<[- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
    11/05/2015|17:51:34.058 2598:21B0 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
    11/05/2015|17:51:34.058 2598:21B0 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
    11/05/2015|17:51:34.058 2598:21B0 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
    11/05/2015|17:51:34.058 2598:21B0 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: Function: CUccMediaDeviceManager::GetBoolProperty
    11/05/2015|17:51:34.058 2598:21B0 TRACE :: Condition failed with 80ee0058: 'spProperty.IsValid()'
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireTelephonyDeviceChanged - Default telephony device changed to type=0x8 name=<[- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireTelephonyDeviceChanged - Selected telephony device changed to type=0x8 name=<[- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <- Log message too long!
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Default device changed to <HP HD Webcam [Fixed]> for category=0 media=2 direction=1 reason=2
    11/05/2015|17:51:34.058 2598:21B0 INFO  :: CUccMediaDeviceManager::FireDeviceChanged - Selected device changed to <HP HD Webcam [Fixed]> for category=0 media=2 direction=1 reason=2
    11/05/2015|17:51:34.136 2598:21B0 TRACE :: SipStackGlobalInit - Doing WSAStatusup(1,1)
    11/05/2015|17:51:34.136 2598:21B0 TRACE :: SipStackGlobalInit - WsaData fields: wsaVersion=1.1(0x101), wVersion=1.1(0x101), wHighVersion=2.2(0x202)
    11/05/2015|17:51:34.167 2598:21B0 INFO  :: ProxyMessageHandler::Initialize: ProxyMessageHandler Initialized
    11/05/2015|17:51:34.167 2598:21B0 TRACE :: client[0000000010A346D0] new sipStack[0000000012201570]
    11/05/2015|17:51:34.167 2598:21B0 INFO  :: SIP_STACK::QueryPlatformAuthCaps ProtocolsFromPlatform=0x2f
    11/05/2015|17:51:34.167 2598:21B0 WARN  :: CUccPlatform::EnableTracing: tracing is already enabled
    11/05/2015|17:51:34.963 2598:21B0 INFO  :: Crop=2 
    11/05/2015|17:51:37.827 2598:21B0 INFO  :: CUccServerEndpoint::Initialize - This endpoint is  sharing presentity data.
    11/05/2015|17:51:37.835 2598:21B0 INFO  :: CUccEndpoint::put_TelephonyTypewrite - Set TTY enabled to false
    11/05/2015|17:51:49.906 2598:21B0 INFO  :: CUccPlatform::WriteStreamToLog:
    11/05/2015|17:51:49.906 2598:21B0 INFO  :: <?xml version="1.0" encoding="UTF-8"?>

    <root>

      <Login>

        <Info><![CDATA[Created DefaultCredential: CManagedCredential[DEFAULT this=0000000010AF9690]]]></Info>

        <Info><![CDATA[Adding new managed cred CManagedCredential[DEFAULT this=0000000010AF9690]]]></Info>

        <Info><![CDATA[Created DefaultProxyCredential: CManagedCredential[DEFAULT this=0000000010AF97E0]]]></Info>

        <Info><![CDATA[Adding new managed cred CManagedCredential[DEFAULT this=0000000010AF97E0]]]></Info>

        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:PHO]]></Info>

        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:certificate, userId:OCS]]></Info>

        <Info><![CDATA[Bootstrap task queued]]></Info>

        <Info><![CDATA[Starting bootstrap task: baseUrl=, pinBased=0, forceDownloadRootCert=0, deviceId=1AEE2E8C-D4D0-580F-AD64-08B2AC698959, credType=0, cert=0000000000000000]]></Info>

        <Info><![CDATA[Changed CBootstrapper status [10000] -> [10000]]]></Info>

        <Info><![CDATA[Bootstrap task completed with hr=0x0]]></Info>

        <Info><![CDATA[Changed CBootstrapper status [10000] -> [10006]]]></Info>

        <Lync-autodiscovery>

          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>

          <Info><![CDATA[Discovery request sent to URL http://lyncdiscoverinternal.domain.ru?sipuri=user@domain.ru, txn (00000000143F2160), task(0000000012494B90)]]></Info>

          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>

          <Info><![CDATA[Discovery request sent to URL https://lyncdiscoverinternal.domain.ru?sipuri=user@domain.ru, txn (00000000162F0930), task(00000000124949D0)]]></Info>

          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>

          <Info><![CDATA[Discovery request sent to URL https://lyncdiscover.domain.ru?sipuri=user@domain.ru, txn (00000000162F0910), task(0000000012494810)]]></Info>

          <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:LAD]]></Info>

          <Info><![CDATA[Discovery request sent to URL http://lyncdiscover.domain.ru?sipuri=user@domain.ru, txn (00000000162F0950), task(0000000012494650)]]></Info>

          <Info><![CDATA[

    Starting LogonSession...

       Local interfaces: count=1, allExternal=0, someInternal=0, backend=0

       Using loaded endpoint config

    InitialEndpointConfig calculated...

       networksAvailable=1

       cacheAvailable=0

       takenFromCache =0

    Doing logon attempt with data:

       currState=10

       sipUri=user@domain.ru

       server=<auto-discovered name>, internal

       authModes=0x1000c

       with default Cred

       proxyAuthModes=0x3f

       epFlags=c8

       withAutoRetrials=0

       credsAvailability=valid

       redirectedServersList=

       newState=14

       statusCode=0]]></Info>

          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

          <Info><![CDATA[Discovery task(00000000124949D0) sent to URL https://lyncdiscoverinternal.domain.ru completed with hr=0x80f10045]]></Info>

          <Info><![CDATA[Discovery task(0000000012494B90) sent to URL http://lyncdiscoverinternal.domain.ru completed with hr=0x80f10045]]></Info>

          <Info><![CDATA[task(0000000012494810) is parsing autodiscovery response <?xml version="1.0" encoding="utf-8"?><AutodiscoverResponse AccessLocation="External" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><Root><Link token="Domain" href="https://meeting.domain.ru/Autodiscover/AutodiscoverService.svc/root/domain"/><Link token="User" href="https://meeting.domain.ru/Autodiscover/AutodiscoverService.svc/root/user"/></Root></AutodiscoverResponse>]]></Info>

          <Info><![CDATA[Discovery request sent to URL https://meeting.domain.ru/Autodiscover/AutodiscoverService.svc/root/user?sipuri=user@domain.ru, txn (00000000162F0910), task(0000000012494810)]]></Info>

          <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

          <Info><![CDATA[this request needs authentication, trying webticket from: https://lync.domain.ru/WebTicket/WebTicketService.svc]]></Info>

          <Get-NewWebTicket>

            <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:9

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:0

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

            <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406195264

      MethodType:0

      ExecutionComplete? :0

      Callback@ :0000000012528340

      AsyncHResult:0

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc/mex



    .]]></Info>

            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>27</ExecutionDuration>

              <SequenceID>1.1.1.1.1</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <ExecuteWithMetadataInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.2</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithMetadataInternal>

            <Info><![CDATA[Discovery request sent to URL https://meeting.domain.ru/Autodiscover/AutodiscoverService.svc/root/user?sipuri=user@domaint.ru, txn (00000000162F09D0), task(0000000012494810)]]></Info>

            <Info><![CDATA[Executing wws method with no auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406195264

      MethodType:0

      ExecutionComplete? :1

      Callback@ :0000000012528340

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc/mex



    .]]></Info>

            <Info><![CDATA[ExecuteWithMetadataInternal, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:9

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

            <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:certificate, userId:LAD]]></Info>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=,
    11/05/2015|17:51:49.906 2598:21B0 INFO  :: CUccPlatform::WriteStreamToLog:
    11/05/2015|17:51:49.906 2598:21B0 INFO  ::  realm=]]]></Info>

            <Info><![CDATA[Default Windows credential obtained for context=00000000125552D0.]]></Info>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.3</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <ExecuteWithMetadataInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.4</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithMetadataInternal>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.5</SequenceID>

              <hr>0x0</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".



    .]]></Info>

            <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[DEFAULT this=0000000010AF9690]]]></Info>

            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

            <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x000000001224F9F0 id=15 querying for specific credentials, credSuccess=0, targetName=Microsoft_OC1:uri=user@domain.ru:specific:LAD:1]]></Info>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.6</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <Info><![CDATA[Created CManagedCredential[SPECIFIC this=00000000182E0890, domain=, userName=]]]></Info>

            <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=00000000182E0890, domain=, userName=]]]></Info>

            <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>

            <Info><![CDATA[

        ACTION : RESUME SIGNIN AFTER NEW CRED

    Doing logon attempt with data:

       currState=20

       sipUri=user@domain.ru

       server=<auto-discovered name>, internal

       authModes=0x1000c

       with default Cred

       proxyAuthModes=0x3f

       epFlags=c8

       withAutoRetrials=0

       credsAvailability=valid

       redirectedServersList=

       newState=14

       statusCode=1]]></Info>

            <Info><![CDATA[Specific Windows credential obtained for context=00000000125552D0.]]></Info>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.7</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".



    .]]></Info>

            <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=00000000182E0890, domain=, userName=]]]></Info>

            <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

            <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x000000001224F9F0 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:uri=user@domain.ru:specific:LAD:1]]></Info>

            <ExecuteWithWindowsOrNoAuthInternal>

              <ExecutionDuration>0</ExecutionDuration>

              <SequenceID>1.1.1.1.8</SequenceID>

              <hr>0x3d0000</hr>

            </ExecuteWithWindowsOrNoAuthInternal>

            <ExecutionDuration>11857</ExecutionDuration>

            <SequenceID>1.1.1.1</SequenceID>

            <hr>0x1</hr>

          </Get-NewWebTicket>

          <ExecutionDuration>12068</ExecutionDuration>

          <SequenceID>1.1.1</SequenceID>

          <hr>0x1</hr>

        </Lync-autodiscovery>

        <ExecutionDuration>15332</ExecutionDuration>

        <SequenceID>1.1</SequenceID>

        <hr>0x1</hr>

      </Login>

    </root>
    11/05/2015|17:58:35.699 2598:21B0 INFO  :: CUccPlatform::WriteStreamToLog:
    11/05/2015|17:58:35.699 2598:21B0 INFO  :: <?xml version="1.0" encoding="UTF-8"?>

    <root>

      <Login>

        <Info><![CDATA[Discovery task(0000000012494650) sent to URL http://lyncdiscover.domain.ru completed with hr=0x80f10040]]></Info>

        <Info><![CDATA[Created CManagedCredential[SPECIFIC this=00000000182DFB70, domain=, userName=]]]></Info>

        <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=00000000182DFB70, domain=, userName=]]]></Info>

        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>

        <Info><![CDATA[

        ACTION : RESUME SIGNIN AFTER NEW CRED

    Doing logon attempt with data:

       currState=20

       sipUri=user@domaint.ru

       server=<auto-discovered name>, internal

       authModes=0x1000c

       with default Cred

       proxyAuthModes=0x3f

       epFlags=c8

       withAutoRetrials=0

       credsAvailability=valid

       redirectedServersList=

       newState=14

       statusCode=1]]></Info>

        <Info><![CDATA[Specific Windows credential obtained for context=00000000125552D0.]]></Info>

        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

        <ExecuteWithWindowsOrNoAuthInternal>

          <ExecutionDuration>0</ExecutionDuration>

          <SequenceID>1.1.1</SequenceID>

          <hr>0x3d0000</hr>

        </ExecuteWithWindowsOrNoAuthInternal>

        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".



    .]]></Info>

        <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=00000000182E0890, domain=, userName=]]]></Info>

        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

        <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x000000001224F9F0 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:uri=user@domain.ru:specific:LAD:1]]></Info>

        <ExecuteWithWindowsOrNoAuthInternal>

          <ExecutionDuration>0</ExecutionDuration>

          <SequenceID>1.1.2</SequenceID>

          <hr>0x3d0000</hr>

        </ExecuteWithWindowsOrNoAuthInternal>

        <ExecutionDuration>396688</ExecutionDuration>

        <SequenceID>1.1</SequenceID>

        <hr>0x1</hr>

      </Login>

    </root>
    11/05/2015|18:00:11.866 2598:21B0 INFO  :: CUccPlatform::WriteStreamToLog:
    11/05/2015|18:00:11.866 2598:21B0 INFO  :: <?xml version="1.0" encoding="UTF-8"?>

    <root>

      <Login>

        <Info><![CDATA[Created CManagedCredential[SPECIFIC this=00000000182DFE10, domain=, userName=]]]></Info>

        <Info><![CDATA[Adding new managed cred CManagedCredential[SPECIFIC this=00000000182DFE10, domain=, userName=]]]></Info>

        <Info><![CDATA[GetBestManagedCredentialByType return the cred: 0000000000000000, type:specific, userId:OCS]]></Info>

        <Info><![CDATA[

        ACTION : RESUME SIGNIN AFTER NEW CRED

    Doing logon attempt with data:

       currState=20

       sipUri=user@domain.ru

       server=<auto-discovered name>, internal

       authModes=0x1000c

       with default Cred

       proxyAuthModes=0x3f

       epFlags=c8

       withAutoRetrials=0

       credsAvailability=valid

       redirectedServersList=

       newState=14

       statusCode=1]]></Info>

        <Info><![CDATA[Specific Windows credential obtained for context=00000000125552D0.]]></Info>

        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :0

      Callback@ :00000000182B8B98

      AsyncHResult:3d0000

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService



    .]]></Info>

        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

        <ExecuteWithWindowsOrNoAuthInternal>

          <ExecutionDuration>0</ExecutionDuration>

          <SequenceID>1.1.1</SequenceID>

          <hr>0x3d0000</hr>

        </ExecuteWithWindowsOrNoAuthInternal>

        <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".



    .]]></Info>

        <Info><![CDATA[Logon success state 2 reported by user id=LAD (adjusted=LAD) on CManagedCredential[SPECIFIC this=00000000182E0890, domain=, userName=]]]></Info>

        <Info><![CDATA[CLogonCredentialManager::GetProxyCredentials()Requesting credential user 0x000000001224F9F0 id=15 asking for credentials with ProxyChallengeDetails[authModes=0, firewallName=, realm=]]]></Info>

        <Info><![CDATA[CLogonCredentialManager::QueryForSpecificCreds() Credential user 0x000000001224F9F0 id=15 querying for specific credentials, credSuccess=2, targetName=Microsoft_OC1:uri=user@domain.ru:specific:LAD:1]]></Info>

        <ExecuteWithWindowsOrNoAuthInternal>

          <ExecutionDuration>0</ExecutionDuration>

          <SequenceID>1.1.2</SequenceID>

          <hr>0x3d0000</hr>

        </ExecuteWithWindowsOrNoAuthInternal>

        <ExecutionDuration>109</ExecutionDuration>

        <SequenceID>1.1</SequenceID>

        <hr>0x1</hr>

      </Login>

    </root>
    11/05/2015|18:09:28.755 2598:21B0 INFO  :: Function: CUccEndpoint::Disable
    11/05/2015|18:09:28.755 2598:21B0 TRACE :: Condition failed with 80ee0092: 'GetState() != UCCES_IDLE'
    11/05/2015|18:09:28.771 2598:21B0 INFO  :: SIP_REGISTER::Unregistration already in unregister/ed state (0), this [00000000181D9FE0]
    11/05/2015|18:09:28.771 2598:21B0 INFO  :: SIP_STACK::DeleteSipEndpoint deleting sip endpoint 00000000181D9940, this 0000000012201570
    11/05/2015|18:09:28.771 2598:21B0 INFO  :: SIP_ENDPOINT::Shutdown (181d9940) Shutdown
    11/05/2015|18:09:28.771 2598:21B0 INFO  :: CUccDnsResolverManager::Stop MR-INFO - [000000001828D2E0] DNS resolver manager stopped


    5 ноября 2015 г. 15:25
  • В журнале Windows:

    В программе Lync включен журнал событий.
     Информация о неудавшихся звонках будет сохраняться в журнале событий Windows.

    В программе LyncPlatform включен журнал событий.
     Информация о неудавшихся звонках будет сохраняться в журнале событий Windows.

    • Помечено в качестве ответа Shaker23 9 ноября 2015 г. 9:15
    • Снята пометка об ответе Shaker23 9 ноября 2015 г. 9:15
    5 ноября 2015 г. 15:31
  •   Здравствуйте,

     Можете протестировать, в случае что у вас Lyncdiscover.domain.ru и Lyncdiscoverinternal.domain.ru записи публикуются на внутреннем сервере DNS, удалить запись Lyncdiscover.domain.ru от внутреннего сервера DNS.


    6 ноября 2015 г. 10:15
  • Удаление записи Lyncdiscover.domain.ru в списке внутренних DNS записей в AD устранило проблему на данный момент. Спасибо.

    P.S. Какая строка в логе, вас натолкнула на эту ошибку? )

    9 ноября 2015 г. 9:15
  •  Здравствуйте,

    Я рад что рекомендация успела решить возникшую ситуацию. Я поискал в нашу базу  данных инциденты с подобной ошибкой :

    </ExecuteWithWindowsOrNoAuthInternal>

            <Info><![CDATA[Executing wws method with windows auth auth, asyncContext=00000000125552D0,

     context: WebRequest context@ :406439984

      MethodType:4

      ExecutionComplete? :1

      Callback@ :00000000182B8B98

      AsyncHResult:80f10041

      TargetUri:https://lync.domain.ru/WebTicket/WebTicketService.svc

      OperationName:http://tempuri.org/:IWebTicketService

     Error:

    Сервер вернул ошибку доверия: "Недопустимая или неподдерживаемая область запроса".

    Причина сбоя: "The AppliesTo element of web ticket request points to a different web server or site.".


    9 ноября 2015 г. 9:30