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Windows 10 обновление BSOD RRS feed

  • Вопрос

  • Здравствуйте, уважаемые участники!

    Пытался обновить систему с Windows 8.1 до Windows 10 с помощью тулзы  media creation tool   с официального сайта микрософт

    В процессе установки  на втором этапе "Установка драйверов" появился BSOD.  После этого компьютер ушел в цикл с попыткой восстановления системы, потом перезагрузка. Далее при помощи F9 удалось войти в расширенный загрузчик Windows. Ничего не менял,   однако теперь вылезает надпись "Попытка автоматического восстановления системы", далее "Диагностика системы". Далее надпись "Автоматическое восстановление не удалось". Из расширенного загрузчика  попадал в командную строку, смог попасть в журнал восстановления. В журнале восстановления написано "Версия операционной системы не совместима со средством  восстановления запуска". Также в командной строке  переменная PATH  указывает на диск X/..... .

    Я бы хотел сохранить свои файлы, и откатиться обратно на 8.1 или уж дообновиться до Windows 10. Что делать в данной ситуации?

    6 августа 2015 г. 9:55

Все ответы

  • Здравствуйте,

    • Запустите среду восстановления и откройте командную строку.
    • Используйте DISM.exe чтобы отменить все действия предыдущих операций. Вы можете сделать это с помощью следующей команды, заменив "D: \"  буквой системного диска Windows (зачастую она является D: \), а затем выполнив команду: 
      dism.exe /image:D:\ /cleanup-image /revertpendingactions

    Мнения, высказанные здесь, являются отражением моих личных взглядов, а не позиции корпорации Microsoft. Вся информация предоставляется "как есть" без каких-либо гарантий.


    7 августа 2015 г. 5:28
    Модератор
  • Большое спасибо за оперативный ответ, Дмитрий!
    К сожалению, описанная процедура не сработала. Вышла с ошибкой 0xc0000135.  

    Лог файл:

    2015-08-07 18:12:45, Info                  DISM   PID=1196 TID=1032 Scratch directory set to 'X:\windows\TEMP\'. - CDISMManager::put_ScratchDir
    2015-08-07 18:12:45, Info                  DISM   PID=1196 TID=1032 DismCore.dll version: 6.2.9200.16384 - CDISMManager::FinalConstruct
    2015-08-07 18:12:45, Info                  DISM   PID=1196 TID=1032 Successfully loaded the ImageSession at "X:\windows\System32\Dism" - CDISMManager::LoadLocalImageSession
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Manager: PID=1196 TID=1032 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: 
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: 
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=8
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Dism.exe version: 6.2.9200.16384
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Executing command line: dism.exe  /image:C:\ /cleanup-image /revertpendingactions
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Loading Provider from location X:\windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Connecting to the provider located at X:\windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Loading Provider from location X:\windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Connecting to the provider located at X:\windows\System32\Dism\WimProvider.dll. - CDISMProviderStore::Internal_LoadProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Loading Provider from location X:\windows\System32\Dism\VHDProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Connecting to the provider located at X:\windows\System32\Dism\VHDProvider.dll. - CDISMProviderStore::Internal_LoadProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Loading Provider from location X:\windows\System32\Dism\ImagingProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Connecting to the provider located at X:\windows\System32\Dism\ImagingProvider.dll. - CDISMProviderStore::Internal_LoadProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Loading Provider from location X:\windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Connecting to the provider located at X:\windows\System32\Dism\CompatProvider.dll. - CDISMProviderStore::Internal_LoadProvider
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: FolderManager
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: WimManager
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: WimManager.
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: VHDManager
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: GenericImagingManager
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: GenericImagingManager.
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
    2015-08-07 18:12:45, Info                  DISM   DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
    [1196] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1196] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1196] [0xc142011c] WIMGetMountedImageHandle:(2568)
    2015-08-07 18:12:45, Info                  DISM   DISM WIM Provider: PID=1196 TID=1032 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
    2015-08-07 18:12:45, Info                  DISM   DISM VHD Provider: PID=1196 TID=1032 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting Provider VHDManager - CDISMProviderStore::GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM VHD Provider: PID=1196 TID=1032 [C:\] is not recognized by the DISM VHD provider. - CVhdImage::Initialize
    2015-08-07 18:12:45, Info                  DISM   DISM Imaging Provider: PID=1196 TID=1032 The provider VHDManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Getting Provider WimManager - CDISMProviderStore::GetProvider
    2015-08-07 18:12:45, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
    [1196] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name, or volume label syntax is incorrect.
    [1196] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
    [1196] [0xc142011c] WIMGetMountedImageHandle:(2568)
    2015-08-07 18:12:45, Info                  DISM   DISM WIM Provider: PID=1196 TID=1032 [C:\] is not a WIM mount point. - CWimMountedImageInfo::Initialize
    2015-08-07 18:12:45, Info                  DISM   DISM Imaging Provider: PID=1196 TID=1032 The provider WimManager does not support CreateDismImage on C:\ - CGenericImagingManager::CreateDismImage
    2015-08-07 18:12:45, Info                  DISM   DISM Imaging Provider: PID=1196 TID=1032 No imaging provider supported CreateDismImage for this path - CGenericImagingManager::CreateDismImage
    2015-08-07 18:12:45, Info                  DISM   DISM Manager: PID=1196 TID=1032 physical location path: C:\ - CDISMManager::CreateImageSession
    2015-08-07 18:12:45, Info                  DISM   DISM Manager: PID=1196 TID=1032 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
    2015-08-07 18:13:46, Error                 DISM   DismHostLib: Failed to create DismHostManager remote object. Checking for dismhost.exe exit code.
    2015-08-07 18:13:46, Info                  DISM   DismHostLib: Found dismhost.exe exit code.
    2015-08-07 18:13:46, Error                 DISM   DISM Manager: PID=1196 TID=1032 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0xc0000135)
    2015-08-07 18:13:46, Warning               DISM   DISM Manager: PID=1196 TID=1032 A problem ocurred loading the image session. Retrying...  - CDISMManager::CreateImageSession(hr:0xc0000135)
    2015-08-07 18:13:46, Info                  DISM   DISM Manager: PID=1196 TID=1032 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
    2015-08-07 18:14:47, Error                 DISM   DismHostLib: Failed to create DismHostManager remote object. Checking for dismhost.exe exit code.
    2015-08-07 18:14:47, Info                  DISM   DismHostLib: Found dismhost.exe exit code.
    2015-08-07 18:14:47, Error                 DISM   DISM Manager: PID=1196 TID=1032 Failed to create Dism Image Session in host. - CDISMManager::LoadRemoteImageSession(hr:0xc0000135)
    2015-08-07 18:14:47, Error                 DISM   DISM Manager: PID=1196 TID=1032 Failed to load the image session from the temporary location: X:\windows\TEMP\B3C2DB11-05A4-4CFA-877F-CE3D8EA750F8 - CDISMManager::CreateImageSession(hr:0xc0000135)
    2015-08-07 18:14:47, Error                 DISM   DISM.EXE: Could not load the image session. HRESULT=C0000135
    2015-08-07 18:14:47, Error                 DISM   DISM.EXE: Unable to start the servicing process for the image at 'C:\'. HRESULT=C0000135
    2015-08-07 18:14:47, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
    2015-08-07 18:14:47, Info                  DISM   DISM.EXE: 
    2015-08-07 18:14:47, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
    2015-08-07 18:14:47, Info                  DISM   DISM.EXE: 
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Disconnecting Provider: VHDManager - CDISMProviderStore::Internal_DisconnectProvider
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Disconnecting Provider: GenericImagingManager - CDISMProviderStore::Internal_DisconnectProvider
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
    2015-08-07 18:14:47, Info                  DISM   DISM Provider Store: PID=1196 TID=1032 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

    7 августа 2015 г. 17:21