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New MailBox couldn't receive Email RRS feed

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    I have  Exchange  Server 2013 as mailbox Database.My database became dismount and i tried to repair it with "ESEUTIL" and i was successful.

    after a while i found a few mail boxes had problem, and i tried to solve it.but some of them seemed difficult.

    so I exported old mailbox and I assigned a new mailbox database for specific user with old email address (x@domain.com).

    when a person (for example:y@domain.com) send email to him(x@domain.com);it fails.

    but if my  new user (x) send an email to him (y) and "y" reply it; they  can email to each other

    Network Administrator Network Engineer

    Friday, July 10, 2020 6:35 PM

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    Hi,

    It looks like autocomplete cache in outlook is not allowing to send the email. You can clear it as below and try to send again

    • In the To field on your screen, type in the entry that you want removed from the Outlook cache.
    • When the entry appears as a suggestion, hover your mouse over it and you’ll find an X icon next to the entry. Click on this icon and it’ll remove the selected entry from the Outlook cache library.

    Regards From: Exchange Online | World of Cloud Computing

    Saturday, July 11, 2020 4:14 AM
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    Hi Hamidreza Akbari,

    Have you tried the method that ManU post? Does it work for you?

    Try to re-create the profile and see if you can send to him.

    If the issue still persist, can you post the NDR message you got and post the result of Message tracking log?

    Regards, 

    Eric Yin

    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, July 13, 2020 6:25 AM
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    Hi,

    I'm here to confirm with you if your issue has been resolved. If the problem is successfully solved, you can share your solution and mark them or the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

    This Exchange Server 2013 - Administration, Monitoring, and Performance Forum will be migrating to a new home on Microsoft Q&A, please refer to this sticky post for more details.

    Regards,

    Eric Yin

    Microsoft Online: Migration and Coexistence forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Friday, July 17, 2020 5:43 AM
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    I assign the user new DB without moving old data to new DB.

    and another users couldn't send Email to him

    Network Administrator Network Engineer

    Wednesday, July 29, 2020 12:44 PM
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    Hi Akbari,

    Would you explain how you "assign the user new DB without moving old data"? Do you mean modifying his mailbox name/address and create a new mailbox with his name/address?

    Please test if there is same issue while using OWA/ after you remove the address information in Outlook as Manu post/ in Online mode.

    Did you get any NDR of failed messages? If yes, please post the message here with personal information covered.

    Also, run the following command to track the message and post the result here:

    Get-MessageTrackingLog -Server Mailbox01 -Start "03/13/2018 09:00:00" -End "03/15/2018 17:00:00" -Sender "john@contoso.com" -messagesubject text

    This Exchange Server 2013 - Administration, Monitoring, and Performance Forum will be migrating to a new home on Microsoft Q&A, please refer to this sticky post for more details.

    Regards,

    Eric Yin

    This Exchange Server 2013 - Administration, Monitoring forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Thursday, July 30, 2020 8:02 AM
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    [Note] This forum will be locked down, you can continue to post in here before 8/10/2020. It is highly recommended to register the Microsoft Q&A Platform and create new thread in Microsoft Q&A Platform to continue the discussion.

    Hi, I'm here to confirm with you if your issue has been resolved. If the problem is successfully solved, you can share your solution and mark them or the helpful reply as answer, this will make answer searching in the forum easier and be beneficial to other community members as well.

    This Exchange Server 2013 - Administration, Monitoring, and Performance Forum will be migrating to a new home on Microsoft Q&A, please refer to this sticky post for more details.

    Regards,

    Eric Yin

    This Exchange Server 2013 - Administration, Monitoring forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Friday, August 7, 2020 8:58 AM