Microsoft wants six (6) digits but Authenticator App displays eight (8)? RRS feed

  • Question

  • At the moment I am unable to login to my Microsoft account using the Authenticator app. My Authenticator app presents eight (8) digits for the code, not six (6) digits as it used to.

    I'm fine with an eight (8) digit code but then the login page must accept eight digits. At the moment it is limited to six (6) digits.

    Can anyone help me?

    Wednesday, May 6, 2020 8:07 AM

All replies

  • I am having the same problem when I had to log back into the Authenticator App today, it is now displaying 8-digit codes and my WordPress account wants a 6-digit code.  Does anyone know how to get the app to display a 6-digit code instead of 8?
    Friday, May 8, 2020 4:53 PM
  • Same problem here.
    Friday, May 8, 2020 6:04 PM
  • any luck with your issue??
    • Proposed as answer by Susma Kumar Tuesday, November 10, 2020 2:02 PM
    Tuesday, November 10, 2020 1:57 PM