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Password reset without email history RRS feed

  • Question

  • Microsoft password reset requires entry of recent emails including recipient and subject lines. But my client has not used email, but as a medical doctor has locked herself out of her lap top computer by losing password. 75 yrs old and solo practice for indigent in NY City. Several rejections from account recovery site related to lack of entries for recent email headers.

    Help?


    Saturday, May 25, 2019 4:37 PM