VSS issues, System Writer timed out, Event ID 12289 and 12293, error 0x8004230f


  • I have a new Dell R710 that I have 2008 Server R2 64-bit installed. It's role is file server. I first noticed there were VSS initialization issues in BackupExec and that the system state wasn't getting backed up.

    Then I would run "vssadmin list writers" from CMD and system writer would be timing out....

    Writer name: 'System Writer'
       Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
       Writer Instance Id: {18370018-3454-46cf-a352-db13b2536aa6}
       State: [7] Failed
       Last error: Timed out

    I would also get Event ID 12289 Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{caaccaea-2a96-11e1-b14b-806e6f6e6963} - 0000000000000140,0x0053c020,00000000003BDFD0,0,00000000003BBFA0,4096,[0]).  hr = 0x80070057, The parameter is incorrect.

    I would also get Event ID 12293 Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure

    Also event ID 22 for volsnap The shadow copy storage volume specified for shadow copies on volume\\?\Volume{caaccaea-2a96-11e1-b14b-806e6f6e6963} could not be added.

    Also I can't configure shadow copies due to error 0x8004230f "Failed to retrieve volumes that are eligible for shadow copies.


    Friday, May 11, 2012 3:19 PM