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BtvStack.exe - Bad Image error

    Question

  • I received this error status 0xc0000020 on my Windows 8.1 system.  I have a Dell desk top computer.  I do not know whether I should delete this file.  It apparently relates to a blue tooth function, which I do not use.  I would appreciate any assistance.  
    Saturday, December 23, 2017 11:44 PM

All replies

  • Hi,

    The process known as Extension Core or Bluetooth Tray or Bluetooth Stack Server
    belongs to software Dell WLAN and Bluetooth Clientor Qualcomm Atheros WLAN and Bluetooth Client or Qualcomm Atheros Bluetooth Suite or Bluetooth Win7 Suite or Atheros Bluetooth Suite or Atheros WLAN and Bluetooth Client or Dell Unified Wireless Suite or Qualcomm Atheros Driver Installation by Qualcomm®Atheros or Qualcomm Atheros Commnucations or Atheros Commnucations or QualcommRAtherosR.

    If you have any of them, you can try to reinstall driver or software to fix this issue.

    Otherwise, this could be unsafe files. Please start your PC in to Safe mode and scan virus by using your antivirus software to check this issue.


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    Monday, December 25, 2017 3:03 AM
    Moderator
  • Is there any update on your issue?

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    Tuesday, December 26, 2017 4:17 AM
    Moderator
  • Hi,

    Is there any question on this case? For further assistance, please post back here once you are available.


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    Thursday, December 28, 2017 12:16 AM
    Moderator
  • We have not heard from you in a couple of days. Please post back at your convenience if we can assist further.

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    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, January 12, 2018 2:07 AM
    Moderator