can't install apps in my windows 8.1 pc


  • hello,

     well i have a little problem that i want it to be fixed soon

    when i download an app from any website (not from Windows Store)  that says it's an app for windows 8.1

    i download it but then when i try to install it the pc automatically delete the file (i see 0 oct for the file while it was 35Mo)

    so the problem is in the pc or the application version??

    i hope u would respond as soon as you could

    thank you in advance.

    Friday, December 29, 2017 3:07 PM

All replies

  • What is the extension for files?

    Are you referring to setup files?

    Are you using any download manager?

    Friday, December 29, 2017 4:03 PM
  • the extension is .exe

    yes i meant setup files ( i download them from

    this kind of apps

    i do not use a DM

    i just download them using Firefox browser

    • Edited by Kookcha Friday, December 29, 2017 7:58 PM
    Friday, December 29, 2017 7:57 PM
  • Hi,

    When you install the app, you could right click and run as admin to check.

    Then I suggest that you disable or uninstall your security software temporarily to check.

    Also you could boot into Safe Mode to check if you could install app normally.


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    Monday, January 1, 2018 7:41 AM