none
can't install apps in my windows 8.1 pc

    Question

  • hello,

     well i have a little problem that i want it to be fixed soon

    when i download an app from any website (not from Windows Store)  that says it's an app for windows 8.1

    i download it but then when i try to install it the pc automatically delete the file (i see 0 oct for the file while it was 35Mo)

    so the problem is in the pc or the application version??

    i hope u would respond as soon as you could

    thank you in advance.

    Friday, December 29, 2017 3:07 PM

All replies

  • What is the extension for files?

    Are you referring to setup files?

    Are you using any download manager?

    Friday, December 29, 2017 4:03 PM
  • the extension is .exe

    yes i meant setup files ( i download them from en.uptodown.com/windows)

    this kind of apps

    i do not use a DM

    i just download them using Firefox browser


    • Edited by Kookcha Friday, December 29, 2017 7:58 PM
    Friday, December 29, 2017 7:57 PM
  • Hi,

    When you install the app, you could right click and run as admin to check.

    Then I suggest that you disable or uninstall your security software temporarily to check.

    Also you could boot into Safe Mode to check if you could install app normally.

    Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 01, 2018 7:41 AM
    Moderator