How to ask a question efficiently in TechNet forum RRS feed

  • General discussion

  • Thank you for posting in TechNet forum. The online problem solving can be relatively time consuming because it may demand several messages back and force to fully understand the symptom and background, especially at the very beginning. Here are a few suggestions that help you get the best answer to your question as quickly as possible.


    When You Ask


    1. Selecting a good title which summarizes the specific problem you have. It will be the one of the main driving forces for others to want to actually read your item. Choosing a badly-formatted title will drive people away, thinking that since the title is so badly written, so must be the information and the question within the thread.


    2. Provide all the necessary information in your initial post. The following information would be very helpful:

    - Symptom description: Detailed description of the problem. If you receive any error messages, please let us know the exact error WORD BY WORD.

    - Environment: The system environment, such as your OS/application version, your network topology, and your domain environment, etc.

    - Any recent relevant configuration change(s): If the issue started to occur after installing any application/updates or changing the configuration, please let us know.

    - Any additional information. Tell what you have done prior to asking your question. This will help us understand that you've done so far.


    3. Write in a clear language. Avoiding spelling mistakes or grammatical errors. Don't type IN ALL CAPS, which in most cases is read as shouting and considered rude.


    4. Keep with the same thread. Do not refer to a post you made last year, and above all, Please come back. There are hundreds and thousands of posts where we have seen people given great and wonderfully long answers yet no reply from the original poster.


    5. Be courteous to reply, even if it's to say. "I've given up" or thanks that worked. (This helps the whole community when you do this, and makes the people who donate time, warm and fuzzies.)


    When answered


    Give Positive Feedback. Once you've received a correct answer to your question, either from a Microsoft employee, an MVP, or the community in general, pleases replies that the issue or question has been answered. And if possible mark the solution as answered: This step is important, since it lets other people benefit from your posts.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, October 14, 2011 3:05 AM

All replies

  •  hello and happy resolving to the entire forum.  Another point to add, especially through my involvement in the Technical Problem-Solving Field since 1998, EXACT error messages or "Screenshots" copied and pasted by choosing ALT+PrtScn and CTRL+V in the question window would be most helpful and could encourage a more expedient answer, if any, to the issue experiencing to provoke the need for the forum.  (In my own personal involvement with TechNet since 1998, the research through the Support Website may provide the answer as well; therefore eliminating the time lapse for a forum response on the TechNet DB.)  Happy Hunting and may all your issues be resolved First-call for a most successful implementation and rollout.

    Good Days are vast approaching!

    Jennifer :)

    Ultimate Goal for Achievement (deviated from personally-written statement and concept presented in 1992 and carried forward to Armed Forces Branches of the Military in 1996, and through personal involvement and training acquired by way of Technology in several fields to be involved in the compilation and interface process to encourage fulfillment through concept, design, testing, rollout, deployment, and interface in the field of medicine - more specifically Real-Time access, compilation, and readout of field-specific Geographical locations to assist Emergency First-Responders accuracy and a more timely process and procedure attempt to save lives through the interface which ultimately proves to be a less traumatic event on the victim and would increase response and incident time at each scene.) HIS INTERFACE IS TO INCREASE THE VALUE OF LIFE IN A ONCE PERCEIVED LIFE DEHABILITATING TRAUMATIC EXPERIENCE BY IMPROVING BY TIME AND COMMUNICATION OVER REAL-TIME NETWORK UPDATING THROUGH A gps INTERFACE AND LESS RECESSITATION AND STABILIZATION TIME WHILE IN AN EVER-CHANGING FAST-PACED ADVANCING WORLD. this system will compile Scientific Geographical Region Data, compute schematically any changes to the field which could interfere physioanatomically with how the treatment is asserted and carried forth while also improving the communication process to the next phase of monitoring and or hospitalization. The fewer attempts by way of reviving = less affliction on the Human Body and a Godsped recovery.  I, personally would like to see the deathrate be an increased number and less time utilized to develop a better approach which could have eleviated the toll initially.  Although the information is available through Public Access and millions if not billions of research already gathered, not everyone has that knowledge and accessibility to each one of those resources and allow for an increase to the accuracy rate of documentation.  This was designed with the realization throughout life with a sister who suffered numerous surgeries because of a birth-defect (and her friends who had similiar defects), through personal experience in a vehicle accident in which a mild concussion which caused confusion and the lack of knowledge on my part to be able to answer all the questions asked of me while in transport, and as time progressed while presenting this idea to my parental figures and asked "do you really see the need for this type of system" and 100% assuredly answering "YES!" - I have found it to be an absolute necessity.|END|

    Tuesday, April 17, 2012 9:32 PM