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microsoft solitare will not load

All replies

  • Hi,

    Did the Microsoft Solitaire Collection occur this problem

    Is there any error message?

    Please check if there is any event created in System and Application of Event Viewer.

     

    Please check if there is update available for the application.

    1. On the Start screen, select Store to open the Store.

    2. Swipe in from the right edge of the screen, and then tap Settings.

    3. Click App updates -> Check for updates.

     

    Please try to use clean boot to start PC in a clean environment to see if the issue still occur.

    Here is a link for your reference.

    How to perform a clean boot in Windows:

    https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

     

    In addition, please check if the PC is up to date. (Type Check for updates in search box, then select Check for updates. )


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 20, 2017 2:24 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, December 22, 2017 11:02 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 1, 2018 7:34 AM