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Error Installing DPM WIndows 2016 RRS feed

  • Question

  • The Single Instance Store (SIS) component is not installed. This software is required for Data Protection Manager to run correctly.

    The version is 13.0.415.0

    Thursday, October 10, 2019 1:19 PM

All replies

  • Hi Ricardo,

    According to your description it seems that you are trying to install Microsoft Azure Backup Server (MABS) v3, on a Windows Server 2016 server correct?

    Do you receive the "The Single Instance Store (SIS) component is not installed. This software is required for Data Protection Manager to run correctly" error when trying to check the prerequisites for the SQL Server?

    I've seen this error previously, the cause was because Windows Server 2016 was not supported back then, also the Single Instance Storage (SIS) has been removed from Windows Server 2016.

    I suggest you check your DPMSetup.log for any more clues, you can find it over here:

    • C:\Program Files\Microsoft Azure Backup\DPM\DPMLogs\DpmSetup.log

    Make sure you do have the latest installation media from the above mentioned link, try re-downloading the MABS v3 installation media.

    Best regards,
    Leon


    Blog: https://thesystemcenterblog.com LinkedIn:

    Friday, October 11, 2019 12:06 PM