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DPM 2007 Console Hangs RRS feed

  • Question

  • Hi,

    I couldn't manage my dpm 2007 server  because the mmc console hangs :

    AppNamme :DPM modver 5.2.3790.3959  AppVers:2.0.8868.0 ModName: mmc.exe StackHash:566B0609

    I couldn't restore the DPMDB for the moment because my tapelybrairy is off inside the dpm server and in need the console to solve the problem.

    LAst week, i have installed sce2010 agent to monitor dpm server, and was running perfectly, but after the we, the application is down.

     

    I removed agent, rebooted the server, but it's go back

     

    Could you have Idea to solve the issue or workaround. I will migrate to DPM 2010 in few weeks.

     

    Thank You

    I have copied the  DPMUI0CUrr.errlog files :

    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1404)   UI Thread Exception: System.Data.SqlTypes.SqlNullValueException
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)   --------------------
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.TraceExceptionInfo(Exception e, Boolean uiThread)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.InvokeWatson(Exception e, Boolean fromUI)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ThreadContext.OnThreadException(Exception t)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.WndProc(Message& m)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Splitter.set_SplitPosition(Int32 value)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.ConfigurationPage.AgentManagementTab.AgentManagementTab_SizeChanged(Object sender, EventArgs e)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.OnSizeChanged(EventArgs e)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.UpdateBounds(Int32 x, Int32 y, Int32 width, Int32 height, Int32 clientWidth, Int32 clientHeight)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.UpdateBounds(Int32 x, Int32 y, Int32 width, Int32 height)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.SetBoundsCore(Int32 x, Int32 y, Int32 width, Int32 height, BoundsSpecified specified)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.SetBounds(Int32 x, Int32 y, Int32 width, Int32 height, BoundsSpecified specified)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.set_Size(Size value)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTab.OnParentChanged(EventArgs e)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.AssignParent(Control value)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Control.ControlCollection.Add(Control value)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabControl.PageTabCollection_PageAdded(Object sender, PageTabAddedEventArgs e)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.UI.CommonControls.PageTabCollection.Add(PageTab pageTab)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.ConfigurationPage.ConfigurationPage..ctor()
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor, Boolean& bNeedSecurityCheck)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean fillCache)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean fillCache)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Activator.CreateInstance(Type type, Boolean nonPublic)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.LoadPage(Int32 pagePosition)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.LoadPlaceholderPages()
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.PageController.InitializePages()
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.Internal.EnterpriseStorage.MmcContainer.ManagedFormView.OnInitialize(AsyncStatus status)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.ManagementConsole.View.ProcessRequest(Request request)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.ServerObjectTerminatorSink.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Lifetime.LeaseSink.SyncProcessMessage(IMessage msg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.ServerContextTerminatorSink.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossContextChannel.SyncProcessMessageCallback(Object[] args)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Threading.Thread.InternalCrossContextCallback(Context ctx, IntPtr ctxID, Int32 appDomainID, InternalCrossContextDelegate ftnToCall, Object[] args)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossContextChannel.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.ChannelServices.SyncDispatchMessage(IMessage msg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossAppDomainSink.DoDispatch(Byte[] reqStmBuff, SmuggledMethodCallMessage smuggledMcm, SmuggledMethodReturnMessage& smuggledMrm)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossAppDomainSink.DoTransitionDispatchCallback(Object[] args)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run()
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.ServerObjectTerminatorSink.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Messaging.ServerContextTerminatorSink.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossContextChannel.SyncProcessMessageCallback(Object[] args)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Threading.Thread.InternalCrossContextCallback(Context ctx, IntPtr ctxID, Int32 appDomainID, InternalCrossContextDelegate ftnToCall, Object[] args)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossContextChannel.SyncProcessMessage(IMessage reqMsg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.ChannelServices.SyncDispatchMessage(IMessage msg)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossAppDomainSink.DoDispatch(Byte[] reqStmBuff, SmuggledMethodCallMessage smuggledMcm, SmuggledMethodReturnMessage& smuggledMrm)
    17C0 0734 03/06 10:54:43.260 39 PageController.cs(1411)      at System.Runtime.Remoting.Channels.CrossAppDomainSink.DoTransitionDispatchCallback(Object[] args)
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)   --------------------
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)   Data is Null. This method or property cannot be called on Null values.
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)   -----------------
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at System.Data.SqlClient.SqlBuffer.get_Int64()
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlRetryReader.GetInt64(Int32 i)
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.ArchiveMedia.UpdateInformation(SqlRetryReader sqlRetryReader)
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.Library.UpdateMediaInformation(SqlContext sqlContext)
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.ObjectModel.LibraryManagement.Library.GetMediaCollection()
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)      at Microsoft.Internal.EnterpriseStorage.Dls.UI.Cmdlet.GetMedia.<DoProcessing>b__0(Library library)
    17C0 0734 03/06 10:54:43.275 39 PageController.cs(1416)   -------------------
    17C0 0734 03/06 10:54:43.291 12 everettexception.cpp(957)   Exception Message = Data is Null. This method or property cannot be called on Null values. of type System.Data.SqlTypes.SqlNullValueException


    Spice IT
    Sunday, March 6, 2011 11:07 AM

Answers

  • Hi,

    It was a SQL database corruption.  I have restored the database from a full disaster recovery process to go back in safe situation.

    Be aware, when you redeploy DPM Server, to install the same rollupupdate not less or more, otherwise you will get error. It was my case, because I have deployed the last rollup before restoring the database.

     


    Spice IT
    • Marked as answer by Spice IT Wednesday, March 16, 2011 10:54 AM
    Wednesday, March 16, 2011 10:54 AM

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