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Windows Update fails to install with eroor code 80070490 in Server 2008 32bit RRS feed

  • Question

  • Can anyone help resolve this issue my Windows Server 2008 standard 32bit serve will not install update KB it always fails with error code 80070490 Windows update encountered an unknown error.

    Saturday, October 31, 2009 4:44 PM

Answers

All replies

  • This article may help.

    You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates
    http://support.microsoft.com/kb/958044



    Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]
    Saturday, October 31, 2009 6:58 PM
  • Hi,

    Could you please provide KB number and latest error messages in your %windir%\windowsupdate.log?
    Monday, November 2, 2009 9:33 AM
    Moderator
  • Here is the   KB967723  and the error;
    :16:369 1044 1624 Report REPORT EVENT: {7BD55CE1-7662-44FD-B7AF-CDB8A33008C3} 2009-11-02 08:36:09:410-0500 1 182 101 {8181567D-EC57-4B9C-A351-F48324C5D274} 103 80070490 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070490: Security Update for Windows Server 2008 (KB967723).
    Monday, November 2, 2009 1:49 PM
  • Thanks for responding,  I was using Window Update.   I tried the steps in KB 958044  but in step 7 the Upgrade option has been disabled with a message implying that it was not a newer version.

    Monday, November 2, 2009 2:26 PM
  • Andreas Klein's blog may help but you may want to see what Eric comes up with first.


    How to overcome error 0x80070490 when installing updates in Windows Vista/Server 2008
    http://blogs.msdn.com/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx




    Regards, Dave Patrick .... Microsoft Certified Professional Microsoft MVP [Windows]
    Tuesday, November 3, 2009 1:10 AM
  • Hi,

    See the solution in KB958044

    You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates

    http://support.microsoft.com/kb/958044
    Tuesday, November 3, 2009 9:35 AM
    Moderator
  • Hi,

    I want to see if the information provided was helpful. Please keep us posted on your progress and let us know if you have any additional questions or concerns.

    We are looking forward to your response.

    Thanks
    Monday, November 9, 2009 9:54 AM
    Moderator
  • Sorry about that I was out of the office last week and hope to give your sugestion but it probably won't be untill late today before I get to that point.
    Monday, November 9, 2009 3:26 PM
  • First I want to thank you all for your help, but I still was had the same problem that I needed a newer version o f the OS.  I had very little installed on the server so I reinstall it from scratch at this point it seem the fast way around the problem.  

    Wednesday, November 11, 2009 10:30 PM
  • Hi,

    See the solution in KB958044

    You receive a "0x80070490" error code when you use Windows Update or Microsoft Update Web sites to install updates

    http://support.microsoft.com/kb/958044
    I've tired ding a repair install (upgrade install of Server 2008), however it has disabled that option, saying that upgrade is only avaialble for later versions of this operating system. How can I do a repair install of Server 2008 when this options is not available?
    Thursday, December 17, 2009 10:30 PM
  • did you try the solution provided by
    How to overcome error 0x80070490 when installing updates in Windows Vista/Server 2008
    http://blogs.msdn.com/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx
    ??
    Thursday, December 31, 2009 7:24 AM