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Problems downloading mircosoft apps

    Question

  • Problems downloading mircosoft apps eg facebook, messager & other mircosoft apps why? Is it my proxy or firewall settings
    Sunday, December 31, 2017 11:45 PM

All replies

  • Hi,

    Is there any error message when you fail to download the application?

    Did you download the applications from Windows Store?

    If you only can’t download applications from Windows Store, please try to  Clear the Windows Store Cache (Type WSReset.exe in search box, then press Enter.).

    In addition, please check if the PC is up to date. (Type Check for updates in search box, then select Check for updates. )


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, January 01, 2018 2:28 AM
  • Hello,

    Please try the Windows Apps Troubleshooter and see if it helps:

    http://go.microsoft.com/fwlink/p/?LinkId=271185

    Regards.

    Microsoft MVP (Windows and Devices for IT)

    Windows Insider MVP

    Windows Help & Support [www.kapilarya.com]


    Monday, January 01, 2018 8:05 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, January 04, 2018 1:27 AM