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User can't post with mention on Newsfeed RRS feed

  • Question

  • Hi,

    This user can't post with/without mentioning people on Newsfeed, only this user. I've tested with another user, and no problem.

    Any solutions?

    I've tried this link but still not fixed.

    Regards,
    Alu Ozy

    • Edited by Alu Ozy Wednesday, November 13, 2019 12:42 PM
    Wednesday, November 13, 2019 12:42 PM

Answers

  • Hi, Alu Ozy,

    Thanks for sharing your solution here.  I’m pleased to know that the information is helpful to you. I hope you are delighted with the service we provided you.

    Here I will provide a brief summary of this post for your information.

    ----------------------------------------------------------------------------------------------------------------------------------------------

    Issue Symptom:

    Only one user can't post with/without mentioning people on My site Newsfeed.

    ----------------------------------------------------------------------------------------------------------------------------------------------

    Cause:

    Feed Identifier Path Mismatch. In ULS log we can find 

    FeedIdentifier path mismatch. Identifier:'https://contoso.com/personal/user;1.1d3fd1b6325c429f80a348d78e4c461d.478a7fc72adf423daec1219114f61398.cfe256c680bc409181b462f846f5ac03.0c37852b34d0418e91c62ac25af4be5b'; FeedUrl:'https://contoso.com/personal/user/'; PersonalUrl:'https://contoso.com/sites/MySite/personal/user/'
    ----------------------------------------------------------------------------------------------------------------------------------------------

    Solution:

    Update User Profile Feed Identifer

    Reference Links:

    https://jerryyasir.wordpress.com/2016/01/16/update-user-profile-feed-identifer-after-user-profile-re-creation/

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Tuesday, November 26, 2019 8:28 AM
  • Hi Jerry,

    In the ULS i got Feed Identifier Path Mismatch, like below:

    FeedIdentifier path mismatch. Identifier:'https://contoso.com/personal/user;1.1d3fd1b6325c429f80a348d78e4c461d.478a7fc72adf423daec1219114f61398.cfe256c680bc409181b462f846f5ac03.0c37852b34d0418e91c62ac25af4be5b'; FeedUrl:'https://contoso.com/personal/user/'; PersonalUrl:'https://contoso.com/sites/MySite/personal/user/'

    So, i found this article to update feed identifier https://jerryyasir.wordpress.com/2016/01/16/update-user-profile-feed-identifer-after-user-profile-re-creation/

    Regards,
    Alu Ozy

    • Marked as answer by Alu Ozy Friday, November 22, 2019 8:01 AM
    Thursday, November 21, 2019 11:58 AM

All replies

  • Hi, Alu Ozy,

    For internal error code 28, it shall be due to the limit for the user's mysite is reached. Ask the user to Empty your recycle bin to free up some space. Also try  to increase the quota to see if that solves the issue. 

    Threads with similar issues:

    https://sharepoint.stackexchange.com/questions/249241/microsoft-office-server-microfeed-microfeedexception-internal-error-code-28-sh

    http://www.balestra.be/2015/11/microsoft-office-server-microfeed-microfeedexception-internal-error-code-28.html

    https://social.technet.microsoft.com/Forums/ie/en-US/ef9865d4-2567-4e55-8580-502b1bf4b629/internal-error-code-28?forum=sharepointadmin

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Thursday, November 14, 2019 2:19 AM
  • Hi Jerry,

    The Recycle Bin is empty and i already make it unlimited for this personal site user, then do iisreset.

    Before

    After

    But still not fixed, any solutions?

    Regards,
    Alu Ozy

    Thursday, November 14, 2019 4:58 AM
  • Hi, Alu Ozy,

    Does the issue occurs on all the sites? Please have a try on the user's my site and other sites, confirm the range of the issue.  

    Also you may need to check the ULS log for more detailed error message about your issue.

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Thursday, November 14, 2019 8:21 AM
  • Hi Jerry,

    This issue only on My Site Newsfeed.

    Below ULS filtered by Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.

    Microsoft.Office.Server.Social.SPSocialFeedManager.CreatePost: Microsoft.Office.Server.Social.SPSocialException: The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.     at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4e`1.<S2SInvoke>b__4d()     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSoci...
    
    Exception occured in scope Microsoft.Office.Server.Social.SPSocialFeedManager.CreatePost. Exception=Microsoft.Office.Server.Social.SPSocialException: The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.     at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4e`1.<S2SInvoke>b__4d()     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at ...
    
    Original error: Microsoft.Office.Server.Social.SPSocialException: The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.     at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4e`1.<S2SInvoke>b__4d()     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass15.<CreatePost>b...
    
    SocialRESTExceptionProcessingHandler.DoMicroFeedExceptionProcessing - Social MicroFeed Exception:[Microsoft.Office.Server.Social.SPSocialException: The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.     at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4e`1.<S2SInvoke>b__4d()     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Mi...
    
    Microsoft.Office.Server.Social.SPSocialException: The operation failed because an internal error occurred. Internal type name: Microsoft.Office.Server.Microfeed.MicrofeedException. Internal error code: 28.     at Microsoft.Office.Server.Social.SPSocialUtil.TryTranslateExceptionAndThrow(Exception exception)     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass4e`1.<S2SInvoke>b__4d()     at Microsoft.Office.Server.Social.SPSocialUtil.InvokeWithExceptionTranslation[T](ISocialOperationManager target, String name, Func`1 func)     at Microsoft.Office.Server.Social.SPSocialFeedManager.<>c__DisplayClass15.<CreatePost>b__11()     at Mi...
    • Edited by Alu Ozy Tuesday, November 19, 2019 9:08 AM
    Monday, November 18, 2019 11:12 PM
  • Any update?
    Wednesday, November 20, 2019 9:11 AM
  • Hi, Alu Ozy,

    I made some tests on different platforms and not able to re-produce your issue. If you are sure that user's my site has enough empty space. Please try to make the user to reproduce the issue and check the ULS log when the user get the error message. There shall be more information there. 

    You can use the ULS viewer to check for those error messages. 

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Wednesday, November 20, 2019 9:27 AM
  • Hi Jerry,

    In the ULS i got Feed Identifier Path Mismatch, like below:

    FeedIdentifier path mismatch. Identifier:'https://contoso.com/personal/user;1.1d3fd1b6325c429f80a348d78e4c461d.478a7fc72adf423daec1219114f61398.cfe256c680bc409181b462f846f5ac03.0c37852b34d0418e91c62ac25af4be5b'; FeedUrl:'https://contoso.com/personal/user/'; PersonalUrl:'https://contoso.com/sites/MySite/personal/user/'

    So, i found this article to update feed identifier https://jerryyasir.wordpress.com/2016/01/16/update-user-profile-feed-identifer-after-user-profile-re-creation/

    Regards,
    Alu Ozy

    • Marked as answer by Alu Ozy Friday, November 22, 2019 8:01 AM
    Thursday, November 21, 2019 11:58 AM
  • Hi, Alu Ozy,

    Does the solution fix your issue? If so, please mark your reply as answer. It will other other community members with similar problem.

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Friday, November 22, 2019 1:16 AM
  • Hi, Alu Ozy,

    Thanks for sharing your solution here.  I’m pleased to know that the information is helpful to you. I hope you are delighted with the service we provided you.

    Here I will provide a brief summary of this post for your information.

    ----------------------------------------------------------------------------------------------------------------------------------------------

    Issue Symptom:

    Only one user can't post with/without mentioning people on My site Newsfeed.

    ----------------------------------------------------------------------------------------------------------------------------------------------

    Cause:

    Feed Identifier Path Mismatch. In ULS log we can find 

    FeedIdentifier path mismatch. Identifier:'https://contoso.com/personal/user;1.1d3fd1b6325c429f80a348d78e4c461d.478a7fc72adf423daec1219114f61398.cfe256c680bc409181b462f846f5ac03.0c37852b34d0418e91c62ac25af4be5b'; FeedUrl:'https://contoso.com/personal/user/'; PersonalUrl:'https://contoso.com/sites/MySite/personal/user/'
    ----------------------------------------------------------------------------------------------------------------------------------------------

    Solution:

    Update User Profile Feed Identifer

    Reference Links:

    https://jerryyasir.wordpress.com/2016/01/16/update-user-profile-feed-identifer-after-user-profile-re-creation/

    Best Regards

    Jerry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    SharePoint Server 2019 has been released, you can click here to download it.
    Click here to learn new features. Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019.

    Tuesday, November 26, 2019 8:28 AM