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OMServer.msi returns error 1603 when trying to upgrade first management server from Operations Manager 2012 SP1 to Operations Manager 2012 R2 RRS feed

  • Question

  • Hi All, looking for some assistance with the following issue.

    We are attempting to upgrade our Operations Manager 2012 SP1 environment to Operations Manager 2012 R2.

    We have completed all the pre-upgrade tasks detailed here http://technet.microsoft.com/en-us/library/dn249704.aspx

    We are then following the guidance detailed here regarding upgrading distributed management groups http://technet.microsoft.com/en-us/library/dn249721.aspx. The upgrade fails on the first management server with the following screen being displayed.

    OMServer.log file is as follows.

    === Verbose logging started: 22/01/2014  10:21:27  Build type: SHIP UNICODE 5.00.9200.00  Calling process: C:\Users\scomaction\AppData\Local\SCOM\Setup\SetupChainerUI.exe ===
    MSI (c) (78:34) [10:21:27:040]: Resetting cached policy values
    MSI (c) (78:34) [10:21:27:040]: Machine policy value 'Debug' is 0
    MSI (c) (78:34) [10:21:27:040]: ******* RunEngine:
               ******* Product: F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi
               ******* Action: 
               ******* CommandLine: **********
    MSI (c) (78:34) [10:21:27:040]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (78:34) [10:21:27:040]: Grabbed execution mutex.
    MSI (c) (78:34) [10:21:27:071]: Cloaking enabled.
    MSI (c) (78:34) [10:21:27:071]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (78:34) [10:21:27:071]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D4:30) [10:21:27:082]: Running installation inside multi-package transaction F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi
    MSI (s) (D4:30) [10:21:27:082]: Grabbed execution mutex.
    MSI (s) (D4:A0) [10:21:27:086]: Resetting cached policy values
    MSI (s) (D4:A0) [10:21:27:086]: Machine policy value 'Debug' is 0
    MSI (s) (D4:A0) [10:21:27:086]: ******* RunEngine:
               ******* Product: F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi
               ******* Action: 
               ******* CommandLine: **********
    MSI (s) (D4:A0) [10:21:27:175]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (D4:A0) [10:21:27:181]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038 
    MSI (s) (D4:A0) [10:21:27:190]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (D4:A0) [10:21:27:192]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2 
    MSI (s) (D4:A0) [10:21:27:200]: File will have security applied from OpCode.
    MSI (s) (D4:A0) [10:21:27:234]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi' against software restriction policy
    MSI (s) (D4:A0) [10:21:27:234]: SOFTWARE RESTRICTION POLICY: F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi has a digital signature
    MSI (s) (D4:A0) [10:21:27:354]: SOFTWARE RESTRICTION POLICY: F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (D4:A0) [10:21:27:354]: MSCOREE not loaded loading copy from system32
    MSI (s) (D4:A0) [10:21:27:360]: End dialog not enabled
    MSI (s) (D4:A0) [10:21:27:360]: Original package ==> F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi
    MSI (s) (D4:A0) [10:21:27:360]: Package we're running from ==> C:\Windows\Installer\4b8344.msi
    MSI (s) (D4:A0) [10:21:27:371]: APPCOMPAT: Compatibility mode property overrides found.
    MSI (s) (D4:A0) [10:21:27:372]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C92727BE-BD12-4140-96A6-276BA4F60AC1}'.
    MSI (s) (D4:A0) [10:21:27:372]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D4:A0) [10:21:27:378]: Machine policy value 'TransformsSecure' is 1
    MSI (s) (D4:A0) [10:21:27:379]: Machine policy value 'DisablePatch' is 0
    MSI (s) (D4:A0) [10:21:27:379]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (D4:A0) [10:21:27:379]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (D4:A0) [10:21:27:379]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (D4:A0) [10:21:27:380]: APPCOMPAT: looking for appcompat database entry with ProductCode '{C92727BE-BD12-4140-96A6-276BA4F60AC1}'.
    MSI (s) (D4:A0) [10:21:27:380]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (D4:A0) [10:21:27:380]: Transforms are not secure.
    MSI (s) (D4:A0) [10:21:27:380]: Note: 1: 2205 2:  3: Control 
    MSI (s) (D4:A0) [10:21:27:380]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Users\scomaction\AppData\Local\SCOM\Logs\OMServer.log'.
    MSI (s) (D4:A0) [10:21:27:380]: Command Line: OM_INSTALLDIR=F:\Program Files\Microsoft System Center 2012 R2\Operations Manager SEND_CEIP_REPORTS=0 MU_SETTING=0 ROOT_MANAGEMENT_SERVER_PORT=5723 SC_DB_SERVER=SCOM-XXX-AG SCDATABASENAME=OperationsManager DW_DB_SERVER=SCOM-XXX-AG DWDATABASENAME=OperationsManagerDW REBOOT=ReallySuppress CURRENTDIRECTORY=C:\Users\scomaction\AppData\Local\SCOM\Setup CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=4472 
    MSI (s) (D4:A0) [10:21:27:380]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{58EFE971-58C1-4DBD-A400-A7607A745475}'.
    MSI (s) (D4:A0) [10:21:27:380]: Product Code passed to Engine.Initialize:           ''
    MSI (s) (D4:A0) [10:21:27:380]: Product Code from property table before transforms: '{C92727BE-BD12-4140-96A6-276BA4F60AC1}'
    MSI (s) (D4:A0) [10:21:27:380]: Product Code from property table after transforms:  '{C92727BE-BD12-4140-96A6-276BA4F60AC1}'
    MSI (s) (D4:A0) [10:21:27:380]: Product not registered: beginning first-time install
    MSI (s) (D4:A0) [10:21:27:380]: Product {C92727BE-BD12-4140-96A6-276BA4F60AC1} is not managed.
    MSI (s) (D4:A0) [10:21:27:380]: MSI_LUA: Credential prompt not required, user is an admin
    MSI (s) (D4:A0) [10:21:27:381]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
    MSI (s) (D4:A0) [10:21:27:381]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (D4:A0) [10:21:27:381]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (D4:A0) [10:21:27:381]: Adding new sources is allowed.
    MSI (s) (D4:A0) [10:21:27:381]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
    MSI (s) (D4:A0) [10:21:27:381]: Package name extracted from package path: 'OMServer.msi'
    MSI (s) (D4:A0) [10:21:27:381]: Package to be registered: 'OMServer.msi'
    MSI (s) (D4:A0) [10:21:27:383]: Note: 1: 2262 2: AdminProperties 3: -2147287038 
    MSI (s) (D4:A0) [10:21:27:383]: Machine policy value 'DisableMsi' is 1
    MSI (s) (D4:A0) [10:21:27:383]: Machine policy value 'AlwaysInstallElevated' is 0
    MSI (s) (D4:A0) [10:21:27:383]: User policy value 'AlwaysInstallElevated' is 0
    MSI (s) (D4:A0) [10:21:27:383]: Product installation will be elevated because user is admin and product is being installed per-machine.
    MSI (s) (D4:A0) [10:21:27:383]: Running product '{C92727BE-BD12-4140-96A6-276BA4F60AC1}' with elevated privileges: Product is assigned.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding OM_INSTALLDIR property. Its value is 'F:\Program Files\Microsoft System Center 2012 R2\Operations Manager'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding ROOT_MANAGEMENT_SERVER_PORT property. Its value is '5723'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Modifying SC_DB_SERVER property. Its current value is 'OperationsManager'. Its new value: 'SCOM-XXX-AG'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding DW_DB_SERVER property. Its value is 'SCOM-XXX-AG'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding DWDATABASENAME property. Its value is 'OperationsManagerDW'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\scomaction\AppData\Local\SCOM\Setup'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '4472'.
    MSI (s) (D4:A0) [10:21:27:383]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
    MSI (s) (D4:A0) [10:21:27:383]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
    MSI (s) (D4:A0) [10:21:27:383]: TRANSFORMS property is now: 
    MSI (s) (D4:A0) [10:21:27:383]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '300'.
    MSI (s) (D4:A0) [10:21:27:395]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming
    MSI (s) (D4:A0) [10:21:27:396]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\Favorites
    MSI (s) (D4:A0) [10:21:27:398]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Network Shortcuts
    MSI (s) (D4:A0) [10:21:27:399]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\Documents
    MSI (s) (D4:A0) [10:21:27:401]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
    MSI (s) (D4:A0) [10:21:27:402]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Recent
    MSI (s) (D4:A0) [10:21:27:404]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\SendTo
    MSI (s) (D4:A0) [10:21:27:405]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Templates
    MSI (s) (D4:A0) [10:21:27:405]: SHELL32::SHGetFolderPath returned: C:\ProgramData
    MSI (s) (D4:A0) [10:21:27:406]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Local
    MSI (s) (D4:A0) [10:21:27:408]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\Pictures
    MSI (s) (D4:A0) [10:21:27:411]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (D4:A0) [10:21:27:413]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (D4:A0) [10:21:27:414]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
    MSI (s) (D4:A0) [10:21:27:415]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
    MSI (s) (D4:A0) [10:21:27:417]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
    MSI (s) (D4:A0) [10:21:27:420]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
    MSI (s) (D4:A0) [10:21:27:421]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
    MSI (s) (D4:A0) [10:21:27:423]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
    MSI (s) (D4:A0) [10:21:27:424]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Start Menu
    MSI (s) (D4:A0) [10:21:27:426]: SHELL32::SHGetFolderPath returned: C:\Users\scomaction\Desktop
    MSI (s) (D4:A0) [10:21:27:427]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
    MSI (s) (D4:A0) [10:21:27:428]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
    MSI (s) (D4:A0) [10:21:27:428]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 
    MSI (s) (D4:A0) [10:21:27:433]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
    MSI (s) (D4:A0) [10:21:27:434]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Windows User'.
    MSI (s) (D4:A0) [10:21:27:434]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\4b8344.msi'.
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi'.
    MSI (s) (D4:A0) [10:21:27:434]: Machine policy value 'MsiDisableEmbeddedUI' is 0
    MSI (s) (D4:A0) [10:21:27:434]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
    MSI (s) (D4:A0) [10:21:27:434]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
    MSI (s) (D4:A0) [10:21:27:434]: Note: 1: 2205 2:  3: PatchPackage 
    MSI (s) (D4:A0) [10:21:27:434]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D4:A0) [10:21:27:434]: User policy value 'DisableRollback' is 0
    MSI (s) (D4:A0) [10:21:27:434]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
    === Logging started: 22/01/2014  10:21:27 ===
    MSI (s) (D4:A0) [10:21:27:435]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038 
    MSI (s) (D4:A0) [10:21:27:436]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
    MSI (s) (D4:A0) [10:21:27:438]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
    MSI (s) (D4:A0) [10:21:27:438]: Doing action: INSTALL
    Action start 10:21:27: INSTALL.
    MSI (s) (D4:A0) [10:21:27:444]: Running ExecuteSequence
    MSI (s) (D4:A0) [10:21:27:444]: Doing action: SystemFolder.A591E3B4_D228_431D_BF89_99D52C8FFB76
    MSI (s) (D4:A0) [10:21:27:447]: PROPERTY CHANGE: Adding SystemFolder.A591E3B4_D228_431D_BF89_99D52C8FFB76 property. Its value is 'C:\Windows\SysWOW64\'.
    Action start 10:21:27: SystemFolder.A591E3B4_D228_431D_BF89_99D52C8FFB76.
    MSI (s) (D4:A0) [10:21:27:448]: Doing action: System64Folder.A591E3B4_D228_431D_BF89_99D52C8FFB76
    Action ended 10:21:27: SystemFolder.A591E3B4_D228_431D_BF89_99D52C8FFB76. Return value 1.
    MSI (s) (D4:A0) [10:21:27:450]: PROPERTY CHANGE: Adding System64Folder.A591E3B4_D228_431D_BF89_99D52C8FFB76 property. Its value is 'C:\Windows\system32\'.
    Action start 10:21:27: System64Folder.A591E3B4_D228_431D_BF89_99D52C8FFB76.
    MSI (s) (D4:A0) [10:21:27:450]: Doing action: WindowsFolder.62894CB9_4320_40DB_B4E4_C0347FAB97B6
    Action ended 10:21:27: System64Folder.A591E3B4_D228_431D_BF89_99D52C8FFB76. Return value 1.
    MSI (s) (D4:A0) [10:21:27:452]: PROPERTY CHANGE: Adding WindowsFolder.62894CB9_4320_40DB_B4E4_C0347FAB97B6 property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder.62894CB9_4320_40DB_B4E4_C0347FAB97B6.
    MSI (s) (D4:A0) [10:21:27:453]: Doing action: System64Folder.A7850EAF_DD6F_4ED6_9581_E958CBD8A522
    Action ended 10:21:27: WindowsFolder.62894CB9_4320_40DB_B4E4_C0347FAB97B6. Return value 1.
    MSI (s) (D4:A0) [10:21:27:455]: PROPERTY CHANGE: Adding System64Folder.A7850EAF_DD6F_4ED6_9581_E958CBD8A522 property. Its value is 'C:\Windows\system32\'.
    Action start 10:21:27: System64Folder.A7850EAF_DD6F_4ED6_9581_E958CBD8A522.
    MSI (s) (D4:A0) [10:21:27:456]: Doing action: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C
    Action ended 10:21:27: System64Folder.A7850EAF_DD6F_4ED6_9581_E958CBD8A522. Return value 1.
    MSI (s) (D4:A0) [10:21:27:458]: PROPERTY CHANGE: Adding WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C.
    MSI (s) (D4:A0) [10:21:27:458]: Doing action: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C
    Action ended 10:21:27: WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. Return value 1.
    MSI (s) (D4:A0) [10:21:27:461]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C property. Its value is 'C:\Windows\SysWOW64\'.
    Action start 10:21:27: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C.
    MSI (s) (D4:A0) [10:21:27:461]: Doing action: WindowsFolder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7
    Action ended 10:21:27: SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C. Return value 1.
    MSI (s) (D4:A0) [10:21:27:463]: PROPERTY CHANGE: Adding WindowsFolder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7 property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7.
    MSI (s) (D4:A0) [10:21:27:463]: Doing action: System64Folder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7
    Action ended 10:21:27: WindowsFolder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7. Return value 1.
    MSI (s) (D4:A0) [10:21:27:466]: PROPERTY CHANGE: Adding System64Folder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7 property. Its value is 'C:\Windows\system32\'.
    Action start 10:21:27: System64Folder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7.
    MSI (s) (D4:A0) [10:21:27:467]: Doing action: WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8
    Action ended 10:21:27: System64Folder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7. Return value 1.
    MSI (s) (D4:A0) [10:21:27:468]: PROPERTY CHANGE: Adding WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8 property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8.
    MSI (s) (D4:A0) [10:21:27:469]: Doing action: WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9
    Action ended 10:21:27: WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8. Return value 1.
    MSI (s) (D4:A0) [10:21:27:471]: PROPERTY CHANGE: Adding WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.
    MSI (s) (D4:A0) [10:21:27:472]: Doing action: WindowsFolder.3A3B255D_E19B_4D2E_8687_D6EF0314AFBE
    Action ended 10:21:27: WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9. Return value 1.
    MSI (s) (D4:A0) [10:21:27:474]: PROPERTY CHANGE: Adding WindowsFolder.3A3B255D_E19B_4D2E_8687_D6EF0314AFBE property. Its value is 'C:\Windows\'.
    Action start 10:21:27: WindowsFolder.3A3B255D_E19B_4D2E_8687_D6EF0314AFBE.
    MSI (s) (D4:A0) [10:21:27:475]: Doing action: ProgramMenuFolder.CFE2C791_D05A_4240_90ED_DEB20161DFB0
    Action ended 10:21:27: WindowsFolder.3A3B255D_E19B_4D2E_8687_D6EF0314AFBE. Return value 1.
    MSI (s) (D4:A0) [10:21:27:477]: PROPERTY CHANGE: Adding ProgramMenuFolder.CFE2C791_D05A_4240_90ED_DEB20161DFB0 property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\'.
    Action start 10:21:27: ProgramMenuFolder.CFE2C791_D05A_4240_90ED_DEB20161DFB0.
    MSI (s) (D4:A0) [10:21:27:477]: Doing action: FindRelatedProducts
    Action ended 10:21:27: ProgramMenuFolder.CFE2C791_D05A_4240_90ED_DEB20161DFB0. Return value 1.
    Action start 10:21:27: FindRelatedProducts.
    MSI (s) (D4:A0) [10:21:27:481]: PROPERTY CHANGE: Adding CORECOMPONENTPRESENT_AGENT property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'.
    MSI (s) (D4:A0) [10:21:27:483]: Skipping action: _StopCoreServices.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
    MSI (s) (D4:A0) [10:21:27:483]: Skipping action: _KillOMProcesses.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 (condition is false)
    MSI (s) (D4:A0) [10:21:27:483]: Skipping action: _SearchOpsMgrShellPath.CFE2C791_D05A_4240_90ED_DEB20161DFB0 (condition is false)
    MSI (s) (D4:A0) [10:21:27:483]: Doing action: _SetMonadFilePath.CFE2C791_D05A_4240_90ED_DEB20161DFB0
    Action ended 10:21:27: FindRelatedProducts. Return value 1.
    MSI (s) (D4:08) [10:21:27:501]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI847C.tmp, Entrypoint: SetMonadFilePath
    MSI (s) (D4:B0) [10:21:27:502]: Generating random cookie.
    MSI (s) (D4:B0) [10:21:27:505]: Created Custom Action Server with PID 4964 (0x1364).
    MSI (s) (D4:34) [10:21:27:527]: Running as a service.
    MSI (s) (D4:34) [10:21:27:529]: Hello, I'm your 64bit Impersonated custom action server.
    Action start 10:21:27: _SetMonadFilePath.CFE2C791_D05A_4240_90ED_DEB20161DFB0.
    MSI (s) (D4!DC) [10:21:27:638]: PROPERTY CHANGE: Modifying MONAD_SHELL_PATH property. Its current value is 'Error: Value Never Set.  Check the CACore:SetMonadFilePath CA'. Its new value: 'C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe'.
    GetRegistyStringValue: Registy key value found.. C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
    MSI (s) (D4:A0) [10:21:27:640]: Doing action: _Set_CORECOMPONENTPRESENT
    Action ended 10:21:27: _SetMonadFilePath.CFE2C791_D05A_4240_90ED_DEB20161DFB0. Return value 1.
    MSI (s) (D4:A0) [10:21:27:643]: PROPERTY CHANGE: Adding CORECOMPONENTPRESENT property. Its value is '{8B21425D-02F3-4B80-88CE-8F79B320D330}'.
    Action start 10:21:27: _Set_CORECOMPONENTPRESENT.
    MSI (s) (D4:A0) [10:21:27:644]: Skipping action: _AbortDowngradeProductAttempt (condition is false)
    MSI (s) (D4:A0) [10:21:27:644]: Doing action: _AbortIncompatibleComponents
    Action ended 10:21:27: _Set_CORECOMPONENTPRESENT. Return value 1.
    Action start 10:21:27: _AbortIncompatibleComponents.
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 5044 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 1580 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 5512 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 4268 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 5024 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 6064 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 3396 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 2704 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 5568 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 5940 could not be cancelled. Error: 1168
    MSI (s) (D4:30) [10:21:27:652]: I/O on thread 1968 could not be cancelled. Error: 1168
    MSI (s) (D4:A0) [10:21:27:652]: Product: System Center Operations Manager 2012 Server -- The Operations Manager management server cannot be installed on a computer on which the Operations Manager agent, Operations Manager gateway, System Center Essentials, or System Center Service Manager is already installed. These must be uninstalled to proceed.
    
    The Operations Manager management server cannot be installed on a computer on which the Operations Manager agent, Operations Manager gateway, System Center Essentials, or System Center Service Manager is already installed. These must be uninstalled to proceed.
    Action ended 10:21:27: _AbortIncompatibleComponents. Return value 3.
    Action ended 10:21:27: INSTALL. Return value 3.
    Property(S): DiskPrompt = Please Insert Disk 1
    Property(S): UpgradeCode = {17058653-A628-4C03-8F80-5E2B179ECD55}
    Property(S): SCDATABASENAME = OperationsManager
    Property(S): SC_DB_SERVER = SCOM-XXX-AG
    Property(S): SDK_PASSWORD.540EA3C0_A5E9_41EA_A585_822C09EA2650 = **********
    Property(S): CORECOMPONENTPRESENT = {8B21425D-02F3-4B80-88CE-8F79B320D330}
    Property(S): OM_INSTALLDIR = F:\Program Files\Microsoft System Center 2012 R2\Operations Manager
    Property(S): ProgramFiles64Folder = C:\Program Files\
    Property(S): Privileged = 1
    Property(S): ARPSYSTEMCOMPONENT = 1
    Property(S): DONOTSKIPDELETESERVICES = 0
    Property(S): DONOTSKIPINSTALLSERVICES = 0
    Property(S): OM_COMMON_PRODUCT_REGISTRY_PATH = SOFTWARE\Microsoft\System Center Operations Manager
    Property(S): OM_COMMON_PRODUCT_RELEASE_REGISTRY_KEY = 12
    Property(S): OM_COMMON_PRODUCT_DEFAULT_INSTALL_DIR = System Center Operations Manager
    Property(S): NetFxVersion = v2.0.50727
    Property(S): IS_OM_SERVER = 1
    Property(S): InstallAPMAgent = 1
    Property(S): INSTALLLEVEL = 100
    Property(S): ALLUSERS = 1
    Property(S): ARPNOREPAIR = 0
    Property(S): ARPURLINFOABOUT = http://www.microsoft.com/mom
    Property(S): ARPURLUPDATEINFO = http://www.microsoft.com/mom
    Property(S): ARPHELPLINK = http://support.microsoft.com
    Property(S): MSIRESTARTMANAGERCONTROL = Disable
    Property(S): SQL_PORT = 1433
    Property(S): DbSizeGood = 1
    Property(S): DbFileOptionsGood = 1
    Property(S): DbFilesSpaceGood = 1
    Property(S): DbNameGood = 1
    Property(S): SqlServicesStarted = 1
    Property(S): _SetSDKServiceAccount.540EA3C0_A5E9_41EA_A585_822C09EA2650 = **********
    Property(S): _SetConfigServiceAccount.540EA3C0_A5E9_41EA_A585_822C09EA2650 = **********
    Property(S): DialogWizardTitle = System Center 2012 R2 Operations Manager Setup
    Property(S): MinimumOSMsg = This product must be installed on Windows Server 2008 R2 or higher.
    Property(S): MOMSDKPortDesc = Operations Manager SDK.
    Property(S): MOMConnectorPortDesc = Operations Manager Connector Framework.
    Property(S): MOMAEMPortDesc = Operations Manager Application Error Monitoring.
    Property(S): MOMSQMPortDesc = Operations Manager Customer Experience Improvement Program.
    Property(S): MOMHSPortDesc = System Center Management Health Service
    Property(S): SCOMV3SP1ProgramName = System Center 2012 R2 Operations Manager
    Property(S): FWRulePingRequestName = Operations Manager Ping Request (Echo Request - ICMPv4 OUT)
    Property(S): FWRulePingRequestDesc = Operations Manager network monitoring ping request
    Property(S): FWRulePingResponseName = Operations Manager Ping Response (Echo Response - ICMPv4 IN)
    Property(S): FWRulePingResponseDesc = Operations Manager network monitoring ping response
    Property(S): FWRuleSnmpRequestName = Operations Manager SNMP Request
    Property(S): FWRuleSnmpRequestDesc = Operations Manager network monitoring SNMP request
    Property(S): FWRuleSnmpResponseName = Operations Manager SNMP Response
    Property(S): FWRuleSnmpResponseDesc = Operations Manager network monitoring SNMP response
    Property(S): FWRuleSnmpTrapListenerName = Operations Manager SNMP Trap Listener
    Property(S): FWRuleSnmpTrapListenerDesc = Operations Manager network monitoring SNMP trap listener
    Property(S): Manufacturer = Microsoft Corporation
    Property(S): ProductCode = {C92727BE-BD12-4140-96A6-276BA4F60AC1}
    Property(S): ProductLanguage = 1033
    Property(S): ProductName = System Center Operations Manager 2012 Server
    Property(S): ProductVersion = 7.1.10226.0
    Property(S): SecureCustomProperties = ACTIONSPASSWORD;CORECOMPONENTPRESENT_AGENT;CORECOMPONENTPRESENT_GW;CORECOMPONENTPRESENT_RC;CORECOMPONENTPRESENT_SCE;CORECOMPONENTPRESENT_SMB2;CORECOMPONENTPRESENT_SMRTM;IS_AVICODE_AGENT_INSTALLED;IS_MOMASPAGENT_INSTALLED;MOM_DB_SERVER;MOMDATABASENAME_OLD;OM_NEWER_PRODUCT_FOUND;SDK_PASSWORD.540EA3C0_A5E9_41EA_A585_822C09EA2650;SQL_PORT
    Property(S): MsiHiddenProperties = _SetConfigServiceAccount.540EA3C0_A5E9_41EA_A585_822C09EA2650;_SetSDKServiceAccount.540EA3C0_A5E9_41EA_A585_822C09EA2650;ACTIONSPASSWORD;SDK_PASSWORD.540EA3C0_A5E9_41EA_A585_822C09EA2650
    Property(S): WixPdbPath = d:\btvsts\20867\private\product\setup\wix\msi\server\om\obj\amd64\OMServer.wixpdb
    Property(S): CORECOMPONENTPRESENT_AGENT = {8B21425D-02F3-4B80-88CE-8F79B320D330}
    Property(S): ProgramMenuFolder.CFE2C791_D05A_4240_90ED_DEB20161DFB0 = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): MONAD_SHELL_PATH = C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe
    Property(S): EnableEV.CFE2C791_D05A_4240_90ED_DEB20161DFB0 = 1
    Property(S): AddInstallPath.CFE2C791_D05A_4240_90ED_DEB20161DFB0 = add
    Property(S): RemoveInstallPath.CFE2C791_D05A_4240_90ED_DEB20161DFB0 = remove
    Property(S): WindowsFolder.3A3B255D_E19B_4D2E_8687_D6EF0314AFBE = C:\Windows\
    Property(S): VersionNT = 602
    Property(S): DW_DB_SERVER = SCOM-XXX-AG
    Property(S): DWDATABASENAME = OperationsManagerDW
    Property(S): OMDATABASENAME = OperationsManger
    Property(S): MaximumDataAgeMinutes = 10080
    Property(S): MaximumQueueSizeKB = 102400
    Property(S): MOMSDKPort.1451A536_2C9B_42F2_A37A_C9C6460E7EEA = 5724
    Property(S): MOMConnectorPort.1451A536_2C9B_42F2_A37A_C9C6460E7EEA = 51905
    Property(S): MOMAEMPort.1451A536_2C9B_42F2_A37A_C9C6460E7EEA = 51906
    Property(S): MOMSQMPort.1451A536_2C9B_42F2_A37A_C9C6460E7EEA = 51907
    Property(S): SDK_SERVICE_TYPE = 4
    Property(S): ROOT_MANAGEMENT_SERVER_PORT = 5723
    Property(S): SERVER_MANAGEMENT_GROUP_TYPE.C6F00077_9737_419B_A8B6_B309BA6F8FC8 = 1
    Property(S): MaximumForwardedVirtualQueuePercentage = 8
    Property(S): QueueSendDataSinglePriority = 0
    Property(S): ADMIN_ROLE_GROUP.C6F00077_9737_419B_A8B6_B309BA6F8FC8 = Administrators
    Property(S): USE_MANUALLY_SPECIFIED_SETTINGS = 1
    Property(S): WindowsFolder.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 = C:\Windows\
    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
    Property(S): CAN_REGISTER_FOR_MU = 0
    Property(S): MU_SETTING = 0
    Property(S): IS_ROOT_HEALTH_SERVICE = 0
    Property(S): IS_MOM_SERVER = 0
    Property(S): IS_MOM_GATEWAY = 0
    Property(S): WindowsFolder.399B61E4_41A2_4BE4_889A_A0D0761C88A8 = C:\Windows\
    Property(S): WindowsFolder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7 = C:\Windows\
    Property(S): System64Folder_amd64_VC.1C11561A_11CB_36A7_8A47_D7A042055FA7 = C:\Windows\system32\
    Property(S): DirectoryTable100_amd64.1C11561A_11CB_36A7_8A47_D7A042055FA7 = DirectoryTable
    Property(S): WindowsFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = C:\Windows\
    Property(S): SystemFolder_x86_VC.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = C:\Windows\SysWOW64\
    Property(S): DirectoryTable100_x86.DF495DFD_79F6_34DF_BB1E_E58DB5BDCF2C = DirectoryTable
    Property(S): SEND_CEIP_REPORTS = 0
    Property(S): System64Folder.A7850EAF_DD6F_4ED6_9581_E958CBD8A522 = C:\Windows\system32\
    Property(S): ACS_AGENT_ACCOUNT.A7850EAF_DD6F_4ED6_9581_E958CBD8A522 =  
    Property(S): WindowsFolder.62894CB9_4320_40DB_B4E4_C0347FAB97B6 = C:\Windows\
    Property(S): SC_COMMON_REGISTRY_PATH = SOFTWARE\Microsoft\System Center\2010\Common
    Property(S): DISCOVERY_DATA_AUTHORIZATION_ENABLED = 0
    Property(S): IcmpProtocol.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 1
    Property(S): IcmpRequestType.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 8:*
    Property(S): IcmpResponseType.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 0:*
    Property(S): SnmpProtocol.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 17
    Property(S): SnmpPort.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 161
    Property(S): SnmpTrapPort.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 162
    Property(S): DirectionIn.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 0
    Property(S): DirectionOut.ADADB3CF_4DA7_4040_90AE_3E4E0E0A6FBF = 1
    Property(S): SystemFolder.A591E3B4_D228_431D_BF89_99D52C8FFB76 = C:\Windows\SysWOW64\
    Property(S): System64Folder.A591E3B4_D228_431D_BF89_99D52C8FFB76 = C:\Windows\system32\
    Property(S): ADVISOR_UPLOADFREQUENCY_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #1
    Property(S): ADVISOR_UPLOADDAY_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #-1
    Property(S): ADVISOR_UPLOADTIMEHOUR_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #-1
    Property(S): ADVISOR_UPLOADTIMEMIN_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #-1
    Property(S): ADVISOR_MAXCACHESIZE_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #1024
    Property(S): ADVISOR_MAXMAILBOXSIZE_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #1024
    Property(S): ADVISOR_ARCHIVEPERIOD_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #5
    Property(S): ADVISOR_LOGLEVEL_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #3
    Property(S): ADVISOR_NEEDMPINITIALIZE_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #1
    Property(S): ADVISOR_LYNC_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #0
    Property(S): ADVISOR_SHAREPOINT_PROP.192DDC2A_1CC5_4B2A_9D76_D8D0FC70175A = #0
    Property(S): MsiLogFileLocation = C:\Users\scomaction\AppData\Local\SCOM\Logs\OMServer.log
    Property(S): PackageCode = {58EFE971-58C1-4DBD-A400-A7607A745475}
    Property(S): ProductState = -1
    Property(S): PackagecodeChanging = 1
    Property(S): REBOOT = ReallySuppress
    Property(S): CURRENTDIRECTORY = C:\Users\scomaction\AppData\Local\SCOM\Setup
    Property(S): CLIENTUILEVEL = 3
    Property(S): MSICLIENTUSESEXTERNALUI = 1
    Property(S): CLIENTPROCESSID = 4472
    Property(S): MsiSystemRebootPending = 1
    Property(S): VersionDatabase = 300
    Property(S): VersionMsi = 5.00
    Property(S): VersionNT64 = 602
    Property(S): WindowsBuild = 9200
    Property(S): ServicePackLevel = 0
    Property(S): ServicePackLevelMinor = 0
    Property(S): MsiNTProductType = 3
    Property(S): WindowsFolder = C:\Windows\
    Property(S): WindowsVolume = C:\
    Property(S): System64Folder = C:\Windows\system32\
    Property(S): SystemFolder = C:\Windows\SysWOW64\
    Property(S): RemoteAdminTS = 1
    Property(S): TempFolder = C:\Users\SCOMAC~1\AppData\Local\Temp\
    Property(S): ProgramFilesFolder = C:\Program Files (x86)\
    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
    Property(S): AppDataFolder = C:\Users\scomaction\AppData\Roaming\
    Property(S): FavoritesFolder = C:\Users\scomaction\Favorites\
    Property(S): NetHoodFolder = C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
    Property(S): PersonalFolder = C:\Users\scomaction\Documents\
    Property(S): PrintHoodFolder = C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
    Property(S): RecentFolder = C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\Recent\
    Property(S): SendToFolder = C:\Users\scomaction\AppData\Roaming\Microsoft\Windows\SendTo\
    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
    Property(S): CommonAppDataFolder = C:\ProgramData\
    Property(S): LocalAppDataFolder = C:\Users\scomaction\AppData\Local\
    Property(S): MyPicturesFolder = C:\Users\scomaction\Pictures\
    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
    Property(S): DesktopFolder = C:\Users\Public\Desktop\
    Property(S): FontsFolder = C:\Windows\Fonts\
    Property(S): GPTSupport = 1
    Property(S): OLEAdvtSupport = 1
    Property(S): ShellAdvtSupport = 1
    Property(S): MsiAMD64 = 6
    Property(S): Msix64 = 6
    Property(S): Intel = 6
    Property(S): PhysicalMemory = 8192
    Property(S): VirtualMemory = 7854
    Property(S): AdminUser = 1
    Property(S): MsiTrueAdminUser = 1
    Property(S): LogonUser = scomaction
    Property(S): UserSID = S-1-5-21-607126847-70518424-489426498-210484
    Property(S): UserLanguageID = 2057
    Property(S): ComputerName = SCOMMS1-VM
    Property(S): SystemLanguageID = 2057
    Property(S): ScreenX = 1024
    Property(S): ScreenY = 768
    Property(S): CaptionHeight = 23
    Property(S): BorderTop = 1
    Property(S): BorderSide = 1
    Property(S): TextHeight = 16
    Property(S): TextInternalLeading = 3
    Property(S): ColorBits = 32
    Property(S): TTCSupport = 1
    Property(S): Time = 10:21:27
    Property(S): Date = 22/01/2014
    Property(S): MsiNetAssemblySupport = 4.0.30319.17929
    Property(S): MsiWin32AssemblySupport = 6.2.9200.16384
    Property(S): RedirectedDllSupport = 2
    Property(S): MsiRunningElevated = 1
    Property(S): USERNAME = Windows User
    Property(S): DATABASE = C:\Windows\Installer\4b8344.msi
    Property(S): OriginalDatabase = F:\InstallFiles\SCOMR2\Setup\AMD64\Server\OMServer.msi
    Property(S): UILevel = 2
    Property(S): ACTION = INSTALL
    MSI (s) (D4:A0) [10:21:27:697]: Note: 1: 1708 
    MSI (s) (D4:A0) [10:21:27:698]: Product: System Center Operations Manager 2012 Server -- Installation operation failed.
    
    MSI (s) (D4:A0) [10:21:27:698]: Windows Installer installed the product. Product Name: System Center Operations Manager 2012 Server. Product Version: 7.1.10226.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
    
    MSI (s) (D4:A0) [10:21:27:744]: Deferring clean up of packages/files, if any exist
    MSI (s) (D4:A0) [10:21:27:744]: MainEngineThread is returning 1603
    MSI (s) (D4:30) [10:21:27:744]: No System Restore sequence number for this installation.
    === Logging stopped: 22/01/2014  10:21:27 ===
    MSI (s) (D4:30) [10:21:27:746]: User policy value 'DisableRollback' is 0
    MSI (s) (D4:30) [10:21:27:746]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D4:30) [10:21:27:746]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D4:30) [10:21:27:746]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (D4:30) [10:21:27:746]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (D4:30) [10:21:27:746]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (D4:30) [10:21:27:747]: Destroying RemoteAPI object.
    MSI (s) (D4:B0) [10:21:27:747]: Custom Action Manager thread ending.
    MSI (c) (78:34) [10:21:27:748]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (78:34) [10:21:27:749]: MainEngineThread is returning 1603
    === Verbose logging stopped: 22/01/2014  10:21:27 ===
    
    

    Any assistance anyone can provide will be greatly appreciated.

    Wednesday, January 22, 2014 11:08 AM

Answers

  • So we seem to have resolved this, although we are not sure how!

    The management server was a VM, so we reverted to a Snapshot and re-ran the upgrade process and it worked!

    • Marked as answer by alex494 Wednesday, January 22, 2014 4:49 PM
    Wednesday, January 22, 2014 4:49 PM

All replies

  • Hi, try this

    http://www.scom2k7.com/error-installing-scom-2012-omserver-msi-returned-error-1603/

    http://scug.be/christopher/2013/01/24/scom-2012-sp1-omserver-msi-returned-error-1603/

    Wednesday, January 22, 2014 11:46 AM
  • Hi

    Yes I'd already seen those articles, but they are not the same as the issue we are experiencing.

    Thanks......alex

    Wednesday, January 22, 2014 11:53 AM
  • Verify from permission of user that you use it in upgrade, make sure that scom machine and user that you use it in upgrade in sysadmin group in database of operationsManager and OperationsManagerDW

    Also Verify from Prerequisites of Upgrade SCOM 2012 sp1 as below link

    http://technet.microsoft.com/en-us/library/jj656654.aspx


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Wednesday, January 22, 2014 1:05 PM
  • So we seem to have resolved this, although we are not sure how!

    The management server was a VM, so we reverted to a Snapshot and re-ran the upgrade process and it worked!

    • Marked as answer by alex494 Wednesday, January 22, 2014 4:49 PM
    Wednesday, January 22, 2014 4:49 PM
  • For us, removing this registry key did the trick: HKEY_CLASSES_ROOT\Installer\UpgradeCodes\C96403E8AD6025B4F9E1FE9C574E34AE

    I think that might be leftover from SCOM 2007, but not entirely sure.

    Hope this helps out someone else!

    Monday, January 27, 2014 9:45 PM
  • Removing the reg key HKEY_CLASSES_ROOT\Installer\UpgradeCodes\C96403E8AD6025B4F9E1FE9C574E34AE worked for me!  Thanks!
    • Proposed as answer by vrkumar01 Friday, February 17, 2017 12:26 PM
    Saturday, April 26, 2014 4:04 AM
  • Removing the reg key

    HKEY_CLASSES_ROOT\Installer\UpgradeCodes\C96403E8AD6025B4F9E1FE9C574E34AE

    worked like charm for me!!  

    Thanks a lot !


    RajKumar

    • Proposed as answer by vrkumar01 Friday, February 17, 2017 1:27 PM
    Friday, February 17, 2017 1:27 PM
  • Strange things happen : it works even for SCOM 1801! 
    Thursday, September 26, 2019 1:42 PM
  • New install SCOM 2019 - all Windows 2019 LTSB - SQL 2017

    My Registry does not contain this key

    I am getting the 1603 error as well as Events on performance counters

    Thursday, October 10, 2019 3:01 PM
  • Hi, did you fix this for 2019 as we are seeing the same issue?

    Wednesday, October 30, 2019 12:39 PM