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GDPR RRS feed

  • Question

  • Hi,

    I am looking for information on the current level of GDPR compliance for Service Manager. After a few searches I have not found much on the subject involving SCSM. Does anyone have a link to an official statement by MS about the subject?

    Has anyone created an extension to help manage data for GDPR?

    Thanks

    Tim

    Wednesday, August 28, 2019 12:33 PM

Answers

  • Hi Tim,

    working with SCSM for many years now, but still haven't seen such statement or any information on the "SCSM + GDPR" topic so far. I don't believe there is an official statement on this particular constellation, but if happen to find one, I would be very thnakfull if you share the info. 

    Sorry if I have disappointed you with this.

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Wednesday, August 28, 2019 1:17 PM

All replies

  • Hi Tim,

    working with SCSM for many years now, but still haven't seen such statement or any information on the "SCSM + GDPR" topic so far. I don't believe there is an official statement on this particular constellation, but if happen to find one, I would be very thnakfull if you share the info. 

    Sorry if I have disappointed you with this.

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Wednesday, August 28, 2019 1:17 PM
  • Hi,

    Thanks for the response. It's a shame Microsoft have no official statement yet with regards to how they plan to address GDPR in Service Manager.

    If I get a response regarding this from Microsoft then I will share with the forum

    Thanks

    Tim

    Wednesday, September 4, 2019 8:51 AM
  • Hi,

    Thanks for the response. It's a shame Microsoft have no official statement yet with regards to how they plan to address GDPR in Service Manager.

    If I get a response regarding this from Microsoft then I will share with the forum

    Thanks

    Tim

    Hi Tim,

    big thanks for that!

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    Wednesday, September 4, 2019 9:05 AM