Setup Cannot Complete Custom Action failed CreateSrsFolder_SC RRS feed

  • Question

  • Hello,
    I'm installing a Microsoft System Center Service Manager, Console and Reporting Server. 
    This is two servers scenario where SM Console, SM Database and Portal on first server. 
    and Data Warehouse and DataWH DB will be on the second server. 
    I'm using Service Manager 2019 and SQL Server 2019, as well as reporting Server.
    the issue appear while installing the Service Manager Data warehouse. 
    After finishing the DB and account configuration. 
    some work is being made by the application like:- 
    Installed Files 
    Create Database 
    Configure Registry settings  
    Configure Server. 
    and finally *** Install Services ***, that's where the below error take place. 
    \\An error occurred while executing a custom action:_CreateSrsFolder_SC
    This upgrade attempt has failed before permanent modifications were made. Upgrade has successfully rolled back to the original state of the system. Once the correction are made, you can retry upgrade for this role.\\
    Sunday, June 23, 2019 12:49 PM


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